Vodafone UK - Tonbridge Avis 

275
TrustScore 5 sur 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 52 High street, TN9 1EH, Tonbridge, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(275)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Jess in tonbridge…

Great service from Jess in tonbridge store. Sorted all my problems and would highly recommend

9 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hello, Wendy,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Jess, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Let was so great

Let was so great, very professional, thanks very much!

6 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Bert. Thank you for your review for Let. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan at Tonbridge was so helpful

Dan at Tonbridge was so helpful. He kept things simple, repeated things when requested. He was a star.

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Tamsin,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was such a lovely person!

Dan was very lovely today, has helped me with finding a monthly plan that suits me. He has helped me change from gifgaff to Vodafone. Very lovely experience! Thank you so much Dan

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Elena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into for help

Came into for help, I was so upset and wanted to leave Vodafone, lex made me believe in you guys again thank you, it was amazing experience!! Thank you

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Danielle,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was really helpful

Dan was really helpful, thanks for his help

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Yash,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’ve been having constant issues with…

I’ve been having constant issues with my phone signal it literally wasn’t working anywhere I go. I popped into the tonbridge store to speak with someone today and a guy called Lex managed to fix the problem for me. He was really helpful and got me in and I now have a working phone so yay!

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Jess was really helpful and gave me all the information i needed.

30 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Emma,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience! was served by jess spoke to her about what i wanted & was looking for couldn't have been more helpful & a general great attitude! Will deffinately recommend this store!

10 août 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just like to say Lex and Dan were so…

Just like to say Lex and Dan were so helpful, so patient with me and just excellent service! Thanks guys

25 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hello, Fred,

It's great to hear about the positive experience which you had with Lex and Dan. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was super helpful in everything I…

Dan was super helpful in everything I asked for. Thank you to him.

31 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Peter, It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was fantastic what a gent he is!

31 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Richard,

It's great to see your kind words for Dan, it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer ser ice from Jess in the…

Great customer ser ice from Jess in the Tonbridge store. Answered all my questions and put my mind at ease

31 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Thanks for the great review, Shannon - it's what we love to see! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was great thanks!

18 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Michael,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with my experience in-store…

Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend

18 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Elaine,

Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great and friendly service with a smile…

Great and friendly service with a smile from hess in tonbridge!

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hello, Danut,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie transferred my phone data…

Katie transferred my phone data efficiently and gave helpful and friendly service.

1 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Jacqueline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was very helpful when answering my…

Dan was very helpful when answering my questions

30 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Peter,

This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great experience

Jessica explained my options in a way I could understand and make an informed choice with no pressure

27 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Jess made the experience of upgrading…

Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service

18 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Tonbridge

Hi Frances,

It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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