Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
L'entreprise a répondu
Teall Street 34, WF1 1QF Wakefield, England, GB
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Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
L'entreprise a répondu
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
L'entreprise a répondu
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!
L'entreprise a répondu
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Teall Street 34, WF1 1QF, Wakefield, England, Royaume-Uni
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Many thanks to Yasmin for her professionalism in giving the best advise in reference to my new vodafone contract. What distinguishes Yasmin is her friendly and care approach and she has a great skill in understanding clients needs before offering the best solution. I would highly recommend Yasmin to family and friends.

Réponse de Vodafone UK - Wakefield Teall Street
Karl was very helpful in the purchase of my new phone

Réponse de Vodafone UK - Wakefield Teall Street
Yasmin dealt with me today! I had no idea what phone to get but she asked me many questions to establish I got the right phone. She simplified everything for me and had great customer service! We had a great chat and made me feel at ease. Thankyou yasmin :D

Réponse de Vodafone UK - Wakefield Teall Street
This is a really bad company.Everything you can imagine what can be wrong is wrong with them.
Their speed is awful and keeps dropping.You cannot work from home if you do.The signal wont come to next room or upstair.
There customer service is very poor.Their AI bot will take ages to pass it on to customer service advisor.
Take out atleast hour and half if you want to speak to anyone.
I am not sure how they will survive in this fast paced world

Réponse de Vodafone UK - Wakefield Teall Street
Lovely customer service, couldn't do enough to help us. Very polite and respectful. George was his name.

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
Karl was amazing today and Enya!! Customer service was amazing! We got new phones and saved money !!! Amazing !

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
The staff was amazing, Yasmin was very patient and kind she was so helpful and made the it easy to find my phone deal

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
Karl was great, really helpful and friendly. Five star service.

Réponse de Vodafone UK - Wakefield Teall Street
Karl gave an excellent service at the Wakefield Branch.. his customer attention to details was brilliant

Réponse de Vodafone UK - Wakefield Teall Street
Excellent service from Karl,can’t thank him enough 👍👍

Réponse de Vodafone UK - Wakefield Teall Street
Great experience from Yasmin, super helpful and informative. She was great - would recommend to others

Réponse de Vodafone UK - Wakefield Teall Street
George in the Worthing shop was fantastic. So helpful as I’m not very technical. He was really professional and patient as well as knowledgeable on the products and deals! What an asset!!!

Réponse de Vodafone UK - Wakefield Teall Street
Absolutely excellent service from Karl at Vodafone.

Réponse de Vodafone UK - Wakefield Teall Street
Went into my local store to get assistance reporting a lost phone. Karl, the assistant was so patient and so helpful, assisting me on the phone with the customer services team. His help alleviated my anxieties and resolved my problems

Réponse de Vodafone UK - Wakefield Teall Street
Good experience Karl was very friendly explained every thing to me very happy 😊

Réponse de Vodafone UK - Wakefield Teall Street
Seamless, excellent service from Karl,a true credit to the Vodafone team in Wakefield. Nothing too much trouble. Efficient, knowledgeable and friendly. A true professional.

Réponse de Vodafone UK - Wakefield Teall Street
George has been really helpful! Explained everything about my contract and offers available and made me have an overall great experience. Please pass on my great thanks to George and all of his expertise! Thank you for your time George, much appreciated :)

Réponse de Vodafone UK - Wakefield Teall Street
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