Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
L'entreprise a répondu
Teall Street 34, WF1 1QF Wakefield, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
L'entreprise a répondu
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
L'entreprise a répondu
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!
L'entreprise a répondu
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Teall Street 34, WF1 1QF, Wakefield, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My husband and I visited the Vodafone store in Wakefield (near Trinity Walk) to upgrade to new iPhone 17s and were looked after by Jake, who had come across from the Manchester store to support the branch. What a pleasant experience!
Jake seamlessly processed both of our upgrades within an hour, clearly explaining all the available options, using the systems with great efficiency, and handling everything with ease. His professionalism, clear communication, and positive attitude made the process smooth and enjoyable.
Top man – thank you, Jake, for excellent customer service!

Réponse de Vodafone UK - Wakefield Teall Street
George was excellent and processed my request, got me the phone I wanted at the price I requested. Very happy.

Réponse de Vodafone UK - Wakefield Teall Street
George was very informative, welcoming and helpful.
Customer service was second to none

Réponse de Vodafone UK - Wakefield Teall Street
Spoke to George at Vodafone Wakefield trinity walk very helpful polite and friendly going above and beyond great customer service

Réponse de Vodafone UK - Wakefield Teall Street
George was happy to help with all aspects of my queries

Réponse de Vodafone UK - Wakefield Teall Street
George was very helpful with answering my questions and making sure I had a comfortable experience while buying a new phone!

Réponse de Vodafone UK - Wakefield Teall Street
Very fast and helpful George was brilliant with the sale I definitely recommend this store

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
Yasmin at wakefield trinity walk was brilliant, she did everything for me and got me the best deal. Great communication and customer service. Very friendly, not pushy. Will go again.

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
Yasmin was super friendly and so helpful today in store, lovely woman and amazing experience

Réponse de Vodafone UK - Wakefield Teall Street
Very polite and very helpful with what I needed , really good service

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street

Réponse de Vodafone UK - Wakefield Teall Street
George was a great customer service person. I was so confused and worried that I was losing a great deal and he definitely went over and above!

Réponse de Vodafone UK - Wakefield Teall Street
Karl was very knowledgeable and great customer service very good at sorting out a new phone and arranging trade in and explained it all in easy terms and fully, amazing chap and very friendly

Réponse de Vodafone UK - Wakefield Teall Street
Yasmin helped me remove the bugs off my phone thank you

Réponse de Vodafone UK - Wakefield Teall Street
Karl was helpful when coming in to add an extra sim to my account and buy a phone. Always friendly when visiting the Walefield store!

Réponse de Vodafone UK - Wakefield Teall Street
I came to sort out a new phone and Yasmin was excellent with helping me out! She has great customer service and was very patient with me (I am very slow with technology). If I need any help, I will be asking for Yasmin in the future!

Réponse de Vodafone UK - Wakefield Teall Street
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.