Karl was really helpful advising me on what phone plan to have . I didn’t feel rushed at all . Karl is an asset to Vodafone and interaction with me was pleasant and knowledgeable. .
L'entreprise a répondu
Établissement
Changer d'établissementTeall Street 34, WF1 1QF Wakefield, England, GB
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Lisez les avis des autres
Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
L'entreprise a répondu
Fantastic gent - Karl - talked me through everything really well and explained everything in a way I understood- happy to be served by him ahain. Top bloke!
L'entreprise a répondu
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Wakefield Teall Street
Écrit par l'entreprise
Coordonnées de contact
Teall Street 34, WF1 1QF, Wakefield, England, Royaume-Uni
4,9
Excellent
213 avis
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Les gens ont aussi consulté
Really friendly and helpful staff
Really friendly and helpful staff. I was nervouse about changing phones but yasmin and Ian were really nice.
1 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Karl was excellent and found my perfect…
Karl was excellent and found my perfect deal
29 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ian helped me buy and set up my new…
Ian helped me buy and set up my new mobile phone. Absolutely first class service.
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Christine,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was very helpful would recommend…
Karl was very helpful would recommend him to my friends. Had great customer service
26 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Lucinda,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wakefield Teall Street
Hi Joanna,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Karl was fabulous
Karl was fabulous, helpful, friendly and excellent customer service.
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Karen,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've only been with vodafone a month…
I've only been with vodafone a month now and i'm already looking to switch to another provider, went to vodafone shop to top my mobile up only to be told by an employee that they don't top up in store and told me to go buy top up voucher from a shop, not having this, i need a mobile network provider i can count on.
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We appreciate your feedback and regret that your initial experience has not met your expectations. If we can help with anything, please send our team a message on Social Media -
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Karl was really helpful and patient
Karl was really helpful and patient
15 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service from Karl at…
Excellent customer service from Karl at Wakefield branch,super friendly and professional...
14 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
excellent customer service skills
excellent customer service skills! and was really helpfull on what to pick phone wise and airtime plan.. would highly recommend
12 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly and helpful and…
Very friendly and helpful and informative helped guide me to the best deals.
Thanks Karl top job A+++
7 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great Service
Great Experience in Store with Ian and George. Helped fix my issue and saved me some money on my Broadband. Will recommend!
6 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wakefield Teall Street
Hi. We're so happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Some of the best service I have…
Some of the best service I have received for a long time
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic customer service really…
Fantastic customer service really helpfull will deffinately be returning in the future
20 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
we dealt with karl who blew our mind…
we dealt with karl who blew our mind with his knowledge & made our experience very comfortable. very happy with his service highly recomended
19 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Yasmin helped me fix my tablet and…
Yasmin helped me fix my tablet and phone thank you
16 octobre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hi Hazel. Thank you for your review for Yasmin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Disgraceful Service For Elderly Customers
Had the unfortunate experience of dealing with a girl called Yasmin. Very rude towards me and my mother, had no interest in helping us. My mother is elderly and her phone was not working correctly.
The girl had clearly been smoking marijuana, she looked stoned and the unmistakable smell was clearly coming off her. Should not be allowed around the public like that, not a good look for your business. Would put zero stars if it allowed.
Had to go to Vodafone in White Rose to get some proper service
29 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Jane,
Thank you for taking the time to share your experience. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: vodafone.uk/2LCJiTm. Alternately you can contact our Social media team via Facebook at vodafone.uk/3lCYUxW or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Happy phone upgrade
George was knowledgeable and very helpful finding what we wanted.
27 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
Hey Richy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional service
My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant experience! Jake seamlessly processed our 2 deals in an hour, clearly explaining all the deal options, competently using the systems and processing payment with ease, all with a smile and utmost professionalism.
20 septembre 2025
Avis spontané
Réponse de Vodafone UK - Wakefield Teall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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