Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!
L'entreprise a répondu
80 St Mary's Street, DT4 8PJ Weymouth, GB
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Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!
L'entreprise a répondu
Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... Voir plus
L'entreprise a répondu
Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... Voir plus
L'entreprise a répondu
Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
80 St Mary's Street, DT4 8PJ, Weymouth, Royaume-Uni
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Brilliant service and stayed on late! Amazing!!

Réponse de Vodafone UK - Weymouth
We arrived somewhat late on a Sunday afternoon. The 2 members of staff could not have been nicer. We never felt rushed and all our questions were answered.

Réponse de Vodafone UK - Weymouth
I recently had the pleasure of working with Connor. Connor is an exceptional member of your team, and I highly recommend Vodafone for this reason. I recently visited the Weymouth store for some advice on how to set up my elderly father with Alexa. My father had a stroke the week prior which greatly affected his vision and thus the ability to see a dial pad on his phone, thus cutting off his ability to make social and essential phone calls. He lives alone, and I wanted to explore the Alexa option so he could activate phone calls by speech. Connor was amazing. He explained everything to me and what I needed to do to get this set up. I went back a few days later to open the contract, and Connor worked through the process with me. At the end of setting up the contract in my dads name, he explained that he needed a signature from my dad. My dad happened to be in the car waiting for me- he was unable to walk from the car to Vodafone so Connor (in the pouring rain) said no problem I will bring the contract to him and off we went to the car park with a pen. I am happy to report that my 85 year old father is now able to make speech activated phone calls through Alexa - it's live changing for him. I could not have done all of this without Connor. I am eternally grateful for this wonderful individual going above and beyond to help make such a huge difference in someone's life. THANK YOU CONNOR. A true asset to your company.

Réponse de Vodafone UK - Weymouth
Great service - thank you!!!
Now, we look forward to our phones arriving in store, on time, ready to collect.

Réponse de Vodafone UK - Weymouth
The service was excellent and I felt that my needs were heard and met. Thank you.

Réponse de Vodafone UK - Weymouth
Matt has been amazing! He worked 2 hours overtime to get all that we needed, finishing at 7.30pm. We are so appreciative of Matt’s knowledge and helpfulness, as well as his dedication. I highly recommend the Weymouth branch!

Réponse de Vodafone UK - Weymouth
Matt was amazing!! He spent a lot of time going over the options and building the account (which had broadband AND multiple devices!). Not only that he was very patient when we needed to change the billing a number of times at the beginning. He went above and beyond, staying well after the store should have closed to ensure that we could get everything done that day.
Thank you so much for everything!!!

Réponse de Vodafone UK - Weymouth
Amanda was fantastic and so helpful
Need to comeback in March yo activate all she told me
Thank you

Réponse de Vodafone UK - Weymouth
I saw Dave and his help and advice was excellent

Réponse de Vodafone UK - Weymouth
Went above and beyond to help me and my girlfriend.

Réponse de Vodafone UK - Weymouth
Matt was very helpful & explained everything so well, very good

Réponse de Vodafone UK - Weymouth
I had 2 queries, one for the bill & one for the Apple Watch. I went into the Weymouth Vodafone store where 3 people were helping me with it. All very helpful and lovely people- Luke, Dan & Sarah. Most excellent service & they solved one problem although it did take a while & the other I have to call 191. I thoroughly recommend the store to anyone

Réponse de Vodafone UK - Weymouth
Sarah and Matt helped me find the best deal and for the price compared to 02 it was second to none. Thank you team!!

Réponse de Vodafone UK - Weymouth
Matthew was really helpful with explaining the best deals for me on the new IPhone 15 pro.

Réponse de Vodafone UK - Weymouth
Dan was absolutely amazing. So incredibly helpful, supportive and very patient. Definitely 5 star service!

Réponse de Vodafone UK - Weymouth
Really helpful, didn't feel rushed, managed to save money and gave great advice

Réponse de Vodafone UK - Weymouth
Excellent customer service solve the problem that you’re online chat. Could not do

Réponse de Vodafone UK - Weymouth
Dave was excellent at explaining everything.

Réponse de Vodafone UK - Weymouth
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