Vodafone UK - White City Avis 

545
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus

Noté 5 sur 5 étoiles

Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

545 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(545)

40 836 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Got my new phone today!

Got my new phone today! Stephan couldn’t be anything lower than excellent.
Quick smooth process, answered all of my questions along the way.

If you stop in the westfield store make sure you’re asking for Stephan!

22 juillet 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ravi at Westfield White City was very…

Ravi at Westfield White City was very helpful and patient with me. I would give 5 star, problem solver

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Festus,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ravi.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

We are having a nightmare with…

We are having a nightmare with vodaphone broadband so anyone thinking of signing up I heavily recomend that you think twice. we signed up to the service 6 weeks ago. they were supposed to fix the service two weekes ago they delayed it till today. my husband canceled his job costing us 100 pounds. they didnt show up and the new appointment date shows two months later. i have disconnected our current broadbound so no internet for two months and they have the audacity to charge us for a service we are not reciving.

16 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hello Aida,

I'm really sorry to hear about the trouble you're facing with your Broadband connection- this isn't the experience we want for our customers. We'd like to make things right for you.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane is very helpful

Stephane is very helpful, honest, and very accomodating. He explained to me everything transparently. It is an excellent service indeed.

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Allan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Naheem

Excellent customer service from Naheem, really 10 out of 10. Nothing too much trouble for him.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Simon,

Thanks for the lovely review and fantastic support for Naheem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had great experience in Vodafone…

I had great experience in Vodafone Westfield as always, Stephen has offered a great support and an amazing deal 👍

11 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Anisa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephan helped me set up a new phone…

Stephan helped me set up a new phone with Vodafone after I lost my old one Stephan was very patient and listened to every one of my queries, he is an asset to Vodafone and should be considered for a next role, he is professional attentive and got me a good phone at a good price

11 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Gala,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Great experience.

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Nico,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome Seevice from Mr Hai

Awesome Seevice from Mr Hai, gave me best offer for new iphone upgrade

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Enkhzul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We had an excellent experience with…

We had an excellent experience with Stephen. He was extremely polite and patient, answered all of our questions thoroughly, and provided valuable guidance to help us make the best decision.

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Amir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane

Stephane, is a nice guy , he did nice chatting and did great work, very helpful and explain my plan and phone charge, very professional. Thank you

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Michalina,

Thanks for the lovely review and fantastic support for Stephane
.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks

Thanks
For help

7 juillet 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sudenaz was amazing and very helpful…

Sudenaz was amazing and very helpful and abdi was very kind also

6 juillet 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey there, ​

Thanks for the lovely review and fantastic support for Sudenaz. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service

Stephane was very helpful and paid attention to detail. Would recommend him and the store 10/10

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Gabriel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Munaim has been very helpful

Munaim has been very helpful in upgrading our contract. He’s professional with good manners and is very outgoing. Also very easy to talk to . If you need help go to Munaim

28 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey there, ​

Thanks for the lovely review and fantastic support for Munaim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got what I wanted

Got what I wanted. Received friendly useful advice before purchase and apologies as it took a while to generate contracts etc

28 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by Rumana

26 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful in setting in up my new…

Very helpful in setting in up my new phone number when I moved. Rumana was very polite and helpful.

25 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Conor,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Hai

Hai was excellent as always, shame about the football club he supports

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Ravi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha has been very friendly and help me…

Soha has been very friendly and help me explain all the offers that I can choose from and help us which is best suit for me. Very happy with the service I received and I’ll recommend my friends for future reference.

16 juin 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Thar! We're happy to hear that you found the service helpful and friendly. We appreciate your recommendation and thank you for your review!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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