Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly
Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Écrit par l'entreprise
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Very helpful in setting in up my new phone number when I moved. Rumana was very polite and helpful.

Réponse de Vodafone UK - White City
Hai was excellent as always, shame about the football club he supports

Réponse de Vodafone UK - White City
Soha has been very friendly and help me explain all the offers that I can choose from and help us which is best suit for me. Very happy with the service I received and I’ll recommend my friends for future reference.

Réponse de Vodafone UK - White City
I was helped by Stephan today at the Westfield White City store, extremely great service, I couldn’t recommend him and the team more. So happy I switched to Vodafone!

Réponse de Vodafone UK - White City
Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!

Réponse de Vodafone UK - White City
Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.

Réponse de Vodafone UK - White City
Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books

Réponse de Vodafone UK - White City
Great sim offer from sales advisor Hai, quality honest service

Réponse de Vodafone UK - White City
Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.

Réponse de Vodafone UK - White City
I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.

Réponse de Vodafone UK - White City
Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.

Réponse de Vodafone UK - White City
This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City
Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

Réponse de Vodafone UK - White City
Great service, really worked everything out for us very patiently.

Réponse de Vodafone UK - White City
Asmaa was super helpful and patient with my decision. Amazing work !

Réponse de Vodafone UK - White City
Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

Réponse de Vodafone UK - White City
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