Vodafone UK - White City Avis 

553
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly

Noté 5 sur 5 étoiles

Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.

Noté 5 sur 5 étoiles

Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus


À propos de l'entreprise


Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(553)

40 836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service by Rumana

26 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful in setting in up my new…

Very helpful in setting in up my new phone number when I moved. Rumana was very polite and helpful.

25 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Conor,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Hai

Hai was excellent as always, shame about the football club he supports

23 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Ravi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha has been very friendly and help me…

Soha has been very friendly and help me explain all the offers that I can choose from and help us which is best suit for me. Very happy with the service I received and I’ll recommend my friends for future reference.

16 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Thar! We're happy to hear that you found the service helpful and friendly. We appreciate your recommendation and thank you for your review!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was helped by Stephan today at the…

I was helped by Stephan today at the Westfield White City store, extremely great service, I couldn’t recommend him and the team more. So happy I switched to Vodafone!

5 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Trifene.

We're happy to hear that you had such a positive experience at the Westfield White City Store!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephanes customer service skills were…

Stephanes customer service skills were 100% spot on, he was friendly, charming and quickly able to resolve my issue!

4 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Marsius,

Thanks for the lovely review and fantastic support for Stephanes.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Stephane

Had a great experience with Stephane! Helped me with upgrading my contract - was super friendly and easy.

2 juin 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Tom,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane is the best business advisor…

Stephane is the best business advisor I’ve ever dealt with. He definitely needs a promotion. My best time I’ve ever had at Vodafone. I would definitely recommend a promotion for this young gentleman. Bless him, he made my experience one for the books

28 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Thomas. Thank you for your review for Stephane. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great sim offer from sales advisor Hai

Great sim offer from sales advisor Hai, quality honest service

27 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Alzentani. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice

Stephane is a great guy he gave me a great offer in broadband i save a lot of money the same time he cancel my old one for me. He was an excellent advisor.

25 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Farid,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an outstanding experience at…

I had an outstanding experience at Vodafone Westfield Shepherd Bush,Hai was absolutely amazing.

20 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Jeddie,

Thanks for the lovely review and fantastic support for Hai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service with Stephan

12 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Mujahed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Steph was extremely helpful

Steph was extremely helpful, professional, and informative. Would highly recommend Vodafone for their great customer service.

12 mai 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Rohan,

Thanks for the lovely review and fantastic support for Steph.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

This is the worst mobile phone shop I…

This is the worst mobile phone shop I have ever been served by .. I purchased a new plan and gave them my PAC number for the migration of my number from EE to them They said it will take 48 Unlimited Max Red Plan, 4 days later not happening ..called customer service they said I have to wait 9 days over the bank holiday period with no number whatsoever till they fix the mistake the store has done . AVOID!!

13 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Ahmed,

We sincerely apologize for the delay in the migration process and want to assure you that our commitment is to deliver high-quality services.

You can reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Asmaa was amazing thank you!

Asmaa was amazing thank you!

16 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Halyna,

Thanks for the lovely review and fantastic support for Asmaa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephan helped me alot

Stephan helped me alot. Great customer service

15 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Bakta,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone sales Help

Lateral thinking , clarity and excellent explanation of options and how I can actually be a better communicator within a brand new plan which is affordable adaptable and expandable .
Should selling Rockets 🚀 airlines or buildings .

13 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hi Trevor. Thank you for your review. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!!!

Great service, really worked everything out for us very patiently.

10 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey Patrícia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Asmaa was super helpful and patient…

Asmaa was super helpful and patient with my decision. Amazing work !

9 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Asmaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephan was absolutely BRILLIANT in…

Stephan was absolutely BRILLIANT in assisting me with my upgrade today. As a customer of 19 years, I could not be happier.

7 avril 2025
Avis spontané
Logo de Vodafone UK - White City

Réponse de Vodafone UK - White City

Hey,

Thanks for the lovely review and fantastic support for Stephan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus