Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly
Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Écrit par l'entreprise
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
Demande des avis aux clients
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Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

Réponse de Vodafone UK - White City
Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

Réponse de Vodafone UK - White City
Excellent service, super helpful and patient, went above and beyond to support.

Réponse de Vodafone UK - White City
I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.
Thank you Naheem and your team for exceptional service!!

Réponse de Vodafone UK - White City
Steph was very friendly & patient. He explained everything about the switching process

Réponse de Vodafone UK - White City
Asmaa is very helpful in terms in my need and she’s solve all my problems regarding of my plan she’s very kind and polite and easy to talk . For me if I will get another plan I will come to her directly

Réponse de Vodafone UK - White City
Sudenaz was excellent in explaining the upgrade and the cost involved and her service was impeccable

Réponse de Vodafone UK - White City
I am extremely please with my service at Vodafone today, soha was very knowledgeable and helped me through the entire process of getting my query sorted with an amazing price plan.

Réponse de Vodafone UK - White City
I recently visited the Vodafone store and had the pleasure of being assisted by Asma. She was absolutely fantastic from start to finish! I needed help with a SIM-only contract, and Asma went above and beyond to make the entire process smooth and stress-free.
Her attention to detail and thoroughness truly stood out. She took the time to explain every aspect of the contract, ensuring I fully understood my options and what would work best for me. Her friendly and professional attitude made the whole experience enjoyable, and I left feeling confident and satisfied with my choice.
Thank you, Asma & lovely team, for your exceptional service! You’re a true asset to the Vodafone team!!

Réponse de Vodafone UK - White City
Soha was very helpful and very nice. Would absolutely recommend always. Helped me with looking at my previous providers contract and helped save me money. Amazing help from her and her manager Chadi.

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City
Soha was very helpful and efficient she quickly solved my query and was a very friendly and polite individual

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City
Very informative & helpful & polite by Rumana

Réponse de Vodafone UK - White City
Excellent was able to answer all my questions. Helped make a better choice. Thanks Kadz

Réponse de Vodafone UK - White City
Really helpful. Knew what she was discussing and listened to what we said

Réponse de Vodafone UK - White City
I was assisted very well and nicely!

Réponse de Vodafone UK - White City
Kadz was So efficient, so kind, so helpful and made the experience a delight.

Réponse de Vodafone UK - White City
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