Vodafone UK - White City Avis 

553
TrustScore 5 sur 5

4,9

Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly

Noté 5 sur 5 étoiles

Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.

Noté 5 sur 5 étoiles

Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus


À propos de l'entreprise


Coordonnées de contact

  • Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(553)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience excellent service was…

Great experience excellent service was lovely to have a contract with Vodafone the lady make it very easy for me thank you 🙏

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Rawdha,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stephane was very helpful

Stephane was very helpful. He explained the process fully and the upgrade actually worked out cheaper. Top man.

1 avril 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, super helpful and patient, went above and beyond to support.

28 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Carla,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you

I just want to start by saying a massive thank you t to everyone in the store but especially Naheem!
Honestly I can not thank him enough he was so friendly, kind and patient with my mum and I .
He took his time explaining and helping my mum with the best deal that suits her.

Thank you Naheem and your team for exceptional service!!

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hey Tammy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

stellar service

Steph was very friendly & patient. He explained everything about the switching process

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Keziah,

This is such a great review for Steph. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Asmaa is very helpful in terms in my…

Asmaa is very helpful in terms in my need and she’s solve all my problems regarding of my plan she’s very kind and polite and easy to talk . For me if I will get another plan I will come to her directly

16 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi vhie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sudenaz was excellent in explaining the…

Sudenaz was excellent in explaining the upgrade and the cost involved and her service was impeccable

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Hani,

Thanks for taking your time to share this experience in store with Sudenaz. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I am extremely please with my service…

I am extremely please with my service at Vodafone today, soha was very knowledgeable and helped me through the entire process of getting my query sorted with an amazing price plan.

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Thanks for sharing your fabulous feedback for Soha. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent experience

I recently visited the Vodafone store and had the pleasure of being assisted by Asma. She was absolutely fantastic from start to finish! I needed help with a SIM-only contract, and Asma went above and beyond to make the entire process smooth and stress-free.

Her attention to detail and thoroughness truly stood out. She took the time to explain every aspect of the contract, ensuring I fully understood my options and what would work best for me. Her friendly and professional attitude made the whole experience enjoyable, and I left feeling confident and satisfied with my choice.

Thank you, Asma & lovely team, for your exceptional service! You’re a true asset to the Vodafone team!!

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi there,

Thanks for sharing your fabulous feedback for Asma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha was very helpful and very nice

Soha was very helpful and very nice. Would absolutely recommend always. Helped me with looking at my previous providers contract and helped save me money. Amazing help from her and her manager Chadi.

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Abokaml,

Thanks for your review for Soha. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Brilliant service by soha

Brilliant service by soha

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Abdullahi,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha was very helpful and efficient she…

Soha was very helpful and efficient she quickly solved my query and was a very friendly and polite individual

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Choco,

Thanks for your review for Soha. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Kadz gave me amazing service

Kadz gave me amazing service

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hello Abdo,

Thanks for letting us know what a great job Kadz did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very informative & helpful & polite by…

Very informative & helpful & polite by Rumana

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent was able to answer all my…

Excellent was able to answer all my questions. Helped make a better choice. Thanks Kadz

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soha is the best

Soha is the best

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience

7 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Alexandru,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful. Knew what she was discussing and listened to what we said

7 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was assisted very well and nicely by Rumana

I was assisted very well and nicely!

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

We appreciate your five star review, Amie! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

So efficient

Kadz was So efficient, so kind, so helpful and made the experience a delight.

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - White City

Hi Mike,

It's great to see your kind words for Kadz, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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