Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
L'entreprise a répondu
Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly
Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Écrit par l'entreprise
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, Royaume-Uni
Demande des avis aux clients
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Hi was so great to explain me all that new benigit with Vodafone.
Very friendly customer service.
5 🌟

Réponse de Vodafone UK - White City
Danna took her time explaining and helping me with the best deal for me
Thank you! Great service :)

Réponse de Vodafone UK - White City
Danna was very pleasant to deal with and did her best to ensure we got the best deal possible. Couldn't have been nicer or more accommodating

Réponse de Vodafone UK - White City
Munaim was an amazing advisor and he was able to offer me an great deal. Would definitely recommend coming to this store as they are so helpfil

Réponse de Vodafone UK - White City
Great experience with Asmaa, very helpful advice

Réponse de Vodafone UK - White City
Wow what great service from Stefan knew exactly what I wanted was very informative and gave me lots of options. He found the best sim deal and the best thing it was hassle free GREAT SERVICE.

Réponse de Vodafone UK - White City
Friendly and helpful service. Found a great deal.

Réponse de Vodafone UK - White City
Thank you to Larisa for receiving us today she did an amazing job , proposed me the best offers and was just the nicest human being ever. She was really trying to help and propose the best deals. I recommend the place !

Réponse de Vodafone UK - White City
Stephan was very professional and helped us with a new plan for my wife and also helped us set up our sims, journey was smooth and surprisingly he set up me and my wife's e sim very sufficiently. Thank you Stephan

Réponse de Vodafone UK - White City

Réponse de Vodafone UK - White City
Excellent Customer Services and Great Explanations from Soha.

Réponse de Vodafone UK - White City
Tyler from Westfield was so helpful. His personality and kindness made our experience very pleasant. One of the best customer service experiences I’ve ever had. I wish him all the best in his career.

Réponse de Vodafone UK - White City
Asmaa- fantastic service. She was super helpful talking through all the different options available and helping me make the decision to switch from Tesco to Vodafone.
Can’t recommend her enough she’s a star.

Réponse de Vodafone UK - White City
A lovey young lady, amazing manners, very patient.lovely smile.asmaa

Réponse de Vodafone UK - White City
Ravi and Asmaa (Westfield London Branch) were absolutely fantastic. Resolved a very complicated issue. They went all out to sort it. V happy customer

Réponse de Vodafone UK - White City
Been shepherd bush branch, served by lovely girl Soha did amazing sales thanks again for lovely customer service

Réponse de Vodafone UK - White City
Asmaa was incredibly knowledgeable about the various plans available. Her attention to detail and service were excellent.

Réponse de Vodafone UK - White City
Josh was amazing and so was Ravi who went out of his way to help me
Great customer service

Réponse de Vodafone UK - White City
Danna
Has helped me very well and I can’t even imagine how feel when she was helping. I can say that she has very good and long experiences because I surprised her when she was doing her service so I can say again excellent service!

Réponse de Vodafone UK - White City
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