Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
L'entreprise a répondu
125 High Street, SO23 9AS Winchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
L'entreprise a répondu
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues
L'entreprise a répondu
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Voir plus
L'entreprise a répondu
James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
125 High Street, SO23 9AS, Winchester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
James was very helpful and knowledgeable, great service, Thank you!

Réponse de Vodafone UK - Winchester
James was friendly and courteous and, while he had never encountered a problem like mine before, he had it fixed within 20 minutes, issuing me a new SIM at no extra charge.

Réponse de Vodafone UK - Winchester
Hannah was brilliant helping us. She is knowledgeable and made suggestions that really work for us. She was patient with all our questions and made sure we were satisfied. She’s a real professional.

Réponse de Vodafone UK - Winchester
Excellent customer service from Maddie. Went in to the store ad-hoc, undecided if I should upgrade. After speaking to Maddie, I decided to purchase. Assisted with guidance, transferring Apps etc. Really helpful, with a good sense of humour. Thank you Maddie.

Réponse de Vodafone UK - Winchester
Massive thank you to Hannah at Vodafone Winchester for all her help with sorting out my new phone. Excellent customer service and she went above and beyond to get my phone sorted so thank you Hannah !

Réponse de Vodafone UK - Winchester
I was helped at the Winchester branch by James. It was a wonderful experience and he is fantastic.

Réponse de Vodafone UK - Winchester
Yesterday my wife & I visited our local store in Winchester and received great advice and help from staff member Archie. He answered all our questions and gave faultless service throughout. He is a real credit to Vodaphone. 10/10!

Réponse de Vodafone UK - Winchester
Archie was 1st class !
I was in desperate need to upgrade my phone. He sorted out the best contract for my needs and then uploaded everything from old phone to my new one .
Great team in the Winchester branch made me feel welcome and were very knowledgeable and professional.
Shout out to Hannah for her assistance.

Réponse de Vodafone UK - Winchester
Mandy was amazing! Very helpful!! She took as much time as needed to deal with my request. Thank you!

Réponse de Vodafone UK - Winchester
I went into the local Winchester Vodafone branch to get a new handset .I met a young assistant called Archie . He was so kind , helpful and patient and sorted out transferring all my apps and data from my old phone to my new phone . I asked alot of questions which he always answered with a smile on his face . The next day I had to go in again as I wasn't sure about something and again Archie sorted my problem out efficiently and quickly.

Réponse de Vodafone UK - Winchester
Samuel has been very helpful and informative. Great customer service!!

Réponse de Vodafone UK - Winchester
I went in to the Vodafone store in Winchester last Friday and they were very friendly and helpful and were very shocked at how badly O2 treated me and they Even laughed about O2 and said the person he had in the store 15 minutes before me had the same problem as I did with O2.

Réponse de Vodafone UK - Winchester
I went in to Vodafone on Friday last week and they were very friendly and very helpful they were in Winchester store and he knew what I needed as I told them what happened with the last phone provider which was the most poorest provider ever which was O2 and I will stick with Vodafone and I won’t change to nothing else because Vodafone is the best it is so Vodafone 10/10 much more better than O2 which I give -10/10

Réponse de Vodafone UK - Winchester
Maddison was very helpful and knowledgable. I got everything I was after, quickly. Really appreciate the service! Lovely team :-)

Réponse de Vodafone UK - Winchester
They answered my question clearly and did what I wanted very quickly and politely. Then Maddison was very helpful but not pushy about suggesting a better deal than I had on another phone. A great experience overall.

Réponse de Vodafone UK - Winchester
Excellent assessment of the options I had and prompt efficient processing of the changes. Well done Archie in Winchester.

Réponse de Vodafone UK - Winchester
Sam was very helpful and informative! He helped me with my sim contracts and getting myself a good deal. He took the time to sit down with me and explain everything and took into account what we needed.
The customer service in Winchester is always amazing and the team are always helpful with any issues that arise. I will definitely be back when my contracts need upgrading again.

Réponse de Vodafone UK - Winchester
Hannah was amazing. Great service and very knowledgeable and helpful.

Réponse de Vodafone UK - Winchester
I was served by Maddie and she was very knowledgable and proficient with helping set up a new broadband connection moving from Sky. Would recommend to anyone who’s looking to come into Winchester Vodafone

Réponse de Vodafone UK - Winchester
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.