Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Voir plus
L'entreprise a répondu
Peascod Street 112, SL4 1DN Windsor, England, GB
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Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Voir plus
L'entreprise a répondu
Went in to store in Windsor and a young lad mikolaj was very helpful and sorted my problem out quickly and smoothly
L'entreprise a répondu
Helpful sourcing of best contract & phone upgrade. Coverage in store now so good however
L'entreprise a répondu
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Peascod Street 112, SL4 1DN, Windsor, England, Royaume-Uni
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Amazing customer service from Windsor Manager. Thank you for all your help

Réponse de Vodafone UK - Windsor
Fantastic service with lovely manager Michael. Great service and excellent advice. Highly recommended Michael to everyone.

Réponse de Vodafone UK - Windsor
I have recieved wonderful, helpful service from manager Michal today. I will leave your Windsor store veryhappy and recommend the shop to everyone.

Réponse de Vodafone UK - Windsor
Michael has been supportive and most helpful. He has fixed my phone to a point of satisfaction. Thank you so much. He is a star.

Réponse de Vodafone UK - Windsor
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their questions. My Nan came away with a new phone and set up contract which means she doesn't need to worry about adding credit every month. Fantastic service and would recommend to anyone!

Réponse de Vodafone UK - Windsor
I came into the store to ask about the new Samsung s24 and the staff were very helpful.

Réponse de Vodafone UK - Windsor
I came in looking for an upgrade and the lovely lady noreen helped me pick the best and suitable handset and amazing price to go with it staff in store is very friendly and kind

Réponse de Vodafone UK - Windsor
Vodafone saves the day! The staff in the store were so helpful they helped me with my upgrade and had given me the best customer service you could get. Would recommend to friends and family !!!

Réponse de Vodafone UK - Windsor
Amazing experience noreen assisted with the best offer and deal completed all my needs very helpful with the tech transfer too i will definitely come back again !

Réponse de Vodafone UK - Windsor
Excellent service, and thankfully I’ve sorted out everything.

Réponse de Vodafone UK - Windsor
Fardeen from Vodafone Windsor was of amazing help, after the poor to no service from EE Windsor who blanked me once I said was a sim only package. Fardeen took the time to go through packages and options, whilst always maintaining a professional manner.
As a new customer to Vodafone, that’s the service I now come to expect thank you!!

Réponse de Vodafone UK - Windsor
The lady was so helpful today, helped me with a new phone and helped me back up my old broken phone to the new phone. Very polite and talkative.

Réponse de Vodafone UK - Windsor
Best customer service from Noreen and Fardeen made us laugh and both were very helpful on going through the plans the banter they had with us was the right amount and kept it very professional it’s very helpful coming into store and talking to someone and I would recommend Vodafone to my other family members. I could not ask for any more amazing team in Windsor !!!!

Réponse de Vodafone UK - Windsor
Fardeen and Noreen provided exceptional customer service throughout the journey and made me getting my new phone a plessure.

Réponse de Vodafone UK - Windsor
The guys in the over in the Windsor store are very helpful I had come in with a issue where vodafone had sent me the wrong device the lovely boys in the store helped and made sure the issue was resolved. I will be sure always to come into the store to do my upgrades.

Réponse de Vodafone UK - Windsor
Vodafone Windsor saved the day. My mobile "froze" and nothing I tried would release it from the frozen page. Tried closing down, even removed sim and reinserted - to no avail. I could see there was a Vodafone sign in main street and rushed down there. Fardeen and Noreen were so caring (they could see I was distressed). They said the network wasn't experiencing issues and managed to get the phone going again. So grateful to them. The big thing was that they cared. I live in Reading, and in my experience, whenever I've been there they are quite unfriendly, superior - very different from the guys in Windsor. Huge thanks Fardeen and Noreen.

Réponse de Vodafone UK - Windsor
Aadil helped me today with selecting the contract i needed. Aadil patiently answered the questions i had and processed the request promptly. Thank you for your help

Réponse de Vodafone UK - Windsor
Where do I start ! 👍 Alway use the Windsor store & I went in for help with my dying IPhone 7plus. Aadil was there & straight away, I knew he was going to be helpful. I ended up with a new phone, new contracts, new broadband & saved some money. And didn’t feel I was pushed into it.
Lesson learnt - make sure you go in when contract ends or you will pay more, don’t wait nearly 3 yrs like I did !
Aadil was marvellous so very helpful, explained everything to me. He works in Camberley shop too. Spent nearly 2 hrs in there over 2 days & he was very patient. 5 ⭐️ thank you Aadil

Réponse de Vodafone UK - Windsor
As soon as I walked into the store I was greeted by a lovely lady named Imane, she provided me a lot of useful information and helped me set up my new iPhone as I was really struggling, couldn’t have asked for a better experience! Please keep her she’s a gem.

Réponse de Vodafone UK - Windsor
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