Vodafone UK - Woolwich Avis 

145
TrustScore 4.5 sur 5

4,7

27 Powis Street, SE18 6HZ Woolwich London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was attended too with so much patience and they helped me with all my concerns. Thank you Julian at Vodafone woolich.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience with this Vodafone agent. She was very professional, helpful, and experienced. You can tell she has been doing this for years because her customer service was excellent. She tr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shahz's customer service has been exceptional! He explained my plan in very clear detail and answered everyt query I had. He was also very patient when I became indecisive. Would definitely recomme... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Woolwich

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 27 Powis Street, SE18 6HZ, Woolwich London, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(145)

41 411 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was attended too with so much…

I was attended too with so much patience and they helped me with all my concerns. Thank you Julian at Vodafone woolich.

23 juin 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Damilola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Moin helped me solve my issue which I…

Moin helped me solve my issue which I could not fix for over 1 year over the phone or at currys pc world. Brilliant service

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Jadeja,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service from Vodafone

Very good service from Vodafone
Moon being very helpful

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Dragos,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We have to wait but the waiting time…it really worth it I solved my problems staff is good

We have to wait but the waiting time was worth it I really like the customer service I really like the staff nature I really appreciate it I will come again and again Thankyou ❤️❤️

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Vodafone staff member was nice.

The Vodafone staff member was professional, friendly, and very helpful throughout the interaction. They explained everything clearly, answered my questions patiently, and resolved the issue efficiently. Excellent customer service and a positive attitude. Thank you !

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I got service from jasleen which was…

I got service from jasleen which was superb service and she sorted my phone upgrade

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I GET THE SERVICE DROM JASLEEN SHE DONE…

I GET THE SERVICE DROM JASLEEN SHE DONE EVERYTHING FOR ME

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Janet,

Thanks for the lovely review and fantastic support for Jasleen.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with this…

Had a great experience with this Vodafone agent. She was very professional, helpful, and experienced. You can tell she has been doing this for years because her customer service was excellent. She truly deserves recognition and should definitely be considered for a manager position.
Thank you so much Jasleen for your help.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shahz's customer service has been…

Shahz's customer service has been exceptional! He explained my plan in very clear detail and answered everyt query I had. He was also very patient when I became indecisive.

Would definitely recommend shopping at Vodafone.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice from jasleen

Great advice, fast easy tservice

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Jasleen

Hi,
I went to the store for an enquiry and i met with jasleen she was nice and she saved my money to giving me best contract for the sim card

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Andy,

Thanks for the lovely review and fantastic support for Jasleen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful member of staff

Wonderful member of staff , seen I was frustrated and got me a better deal saving me more money I really appreciate her help need more staff like this about , great customer service jasleen thank you so much

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Reece,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My service today with Julian was…

My service today with Julian was excellent.

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Dan,

Thanks for the lovely review and fantastic support for Julian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Moin was brilliant

Moin was brilliant. Explained everything and was customer friendly

2 mai 2026
Avis spontané
Logo de Vodafone UK - Woolwich

Réponse de Vodafone UK - Woolwich

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

She had good customer service

She had good customer service. Spent time with the customers to solve the problem, Jasleen

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hi 🙂 Thank you for leaving us a fantastic review. We're happy to see you've had some good service from our team and Jasleen. If you need help in the future you know where we are. Liam

Noté 1 sur 5 étoiles

I had a very disappointing experience…

I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Doma,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quite fine

Quite fine. Good customer service.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Olabode,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The advisor Shahzaib was very friendly

The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I visited the Vodafone shop in Woolwich…

I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey Matthew,
I apologize for the issues you've experienced with Jasleen. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service

My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Woolwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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