After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Voir plus
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Établissement
Changer d'établissement46 High Street, WR1 2QB Worcester, GB
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Lisez les avis des autres
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Voir plus
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Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Voir plus
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Ana exceptional service, sorted my phone problem out straight away. Thank you
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À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Worcester High Street
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
46 High Street, WR1 2QB, Worcester, Royaume-Uni
4,9
Excellent
254 avis
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Les gens ont aussi consulté
Came in and saw Kyle who helped me…
Came in and saw Kyle who helped me setup a business account, he then helped fix an issue I had with my account for years.
27 avril 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey Joe,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thankfully Vodafone still employ…
Thankfully Vodafone still employ HUMANS! I had survived days of disruption whilst upgrading my plan, (£!) router AND mobile! Alexa was suffering withdrawal systems as was I, my Ring security cameras, tv’s and calls. I was even reduced to raising my voice to a robot, demanding to speak to a human in response to: ‘I’m afraid I didn’t catch that’ etc etc! Sleepless nights dreading the ‘inevitable’ loss of data whilst transferring from my -ancient battery -failing -iPhone to the new all singing and dancing 16e!
I was not best pleased to have been provided with the new phone but no means of powering it up as the cable
supplied was not compatible to connect to the house 3 pin plug! More delay, more expense and then a new case and the latterly advised £25 in store transfer cost!
In Worcester I arrived early as advised and sat with Tom. At first I thought he might be a nerd facing a non techie very old failure! A meeting of 2 different worlds!?
However he did recover his empathy and I was delighted because the transfer was completed much earlier than I had expected and he reassured me that nothing would or had been lost and sensing ‘my journey’ had been long he said, smiling, he would not charge me!! 😊 Tom: You ‘done good’ ⚽️!
Relax , there is a life after the days of dread of changing all systems. Also MANY thanks to the humans employed by Vodafone in Egypt, Northern Ireland and South Africa, all were very supportive and helpful whilst explaining a different language!!
Improvements?
Start the contract once the new kit has been received and installed not instantly on sales negotiation ?
Availability of a basic tutorial would have been good as the 16e is totally different to my iPhone 8!
Maybe Apple could/ should have supplied a typical UK three pin plug connection ?
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredible service
As an older person I have a limited knowledge of phones but I needn’t have worried. Worcester voda phone was represented by a young man called Tom who was the most polite and helpful and put me at ease. This quality of service is so lacking in today’s retail world I left with piece of mind and a new I phone well done Tom
7 avril 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey Una,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom is a big feature to the store!
Tom. Business advisor helped us with amazing satisfaction we are very happy thankyou
8 avril 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in and took a smart phone from a…
Came in and took a smart phone from a vodafone emplyee named kyle. He was very helpful quick and friendly, transfered my date from my samsung phone. Then helpef me setup home broadband.
1 avril 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey Anne,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store today and saw Tom
Came into store today and saw Tom, great help.
28 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harrison was a great help
Harrison was a great help, helped me upgrade and transfer all of my data quickly
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hello Janice,
It's great to hear about the positive experience which you've had with Harrison. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward was very helpful and polite
Edward was very helpful and polite. Great asset to Vodafone.
21 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Dayne,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Went into Worcester store regarding…
Went into Worcester store regarding roaming and Kyle from the store helped me with a problem with my phone and then upgraded my phone to a new plan at a very reasonable price.
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Maxine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
It was very good service
It was very good service. Very knowledgeable and helpful.
1 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Joe,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Kyle from Vodafone
A great welcome friendly staff Kyle was really helpfull and we had a great deal
1 mars 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Tom excellent helpful and very…
Tom excellent helpful and very professional
25 février 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi there,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Worcester High Street
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kyle did a great job setting me up with…
Kyle did a great job setting me up with my new S25. Helpful and friendly. Great service
22 février 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hey Alun,
Thanks for letting us know what an amazing job Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into the worcester store and kyle…
Went into the worcester store and kyle helped me transfer data of x2 of my phone.
13 février 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Sue,
Thanks for your 5-star review for Kyle. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Visited the Worcester store this…
Visited the Worcester store this morning, saw Ana who was very helpful, and clearly explained everything. Great friendly, efficient service.
12 février 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Linda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
We were served by a very nice and…
We were served by a very nice and informative young man by the name of Edward he was very helpful and answered all of our questions with ease and in a way we understood he was also very pleasant.
28 janvier 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Hazel. Thank you for your review for Edward. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Vodafone store saw kyle…
Came into Vodafone store saw kyle twice.
Helped me and my wife setup our phones excellent customer service very professional and quick to help and serve and delt with all my issues with my phones very promptly.
27 janvier 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi D,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was a person with old fashion…
Tom was a person with old fashion personality with a modern day person I being old fashioned myself he so nice to talk to him. And to deal with him five out five . Would come back and deal again
10 janvier 2025
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi Dave,
We appreciate your positive feedback for Tom. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Visit to transfer data to my new phone
Visit to transfer data to my new phone. The service was excellent I thoroughly recommend Vodafone to everyone.
23 décembre 2024
Avis spontané
Réponse de Vodafone UK - Worcester High Street
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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