I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Voir plus
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14 Montague Street, BN11 3HA Worthing, GB
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I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Voir plus
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Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... Voir plus
L'entreprise a répondu
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... Voir plus
L'entreprise a répondu
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... Voir plus
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Écrit par l'entreprise
14 Montague Street, BN11 3HA, Worthing, Royaume-Uni
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Niall was absolutely brilliant sorting out my upgrade. He answered all my questions and was very knowledgeable about the products and services available and patient with me while I made my decisions. Huge thank you - can’t wait to start using my new phone!

Réponse de Vodafone UK - Worthing
Megan was really helpful in finding phones for me and my son.

Réponse de Vodafone UK - Worthing
Very quick, very cheerful and all the guys and girls in there are always happy to help find the best deals for anyone who walks in there

Réponse de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing
Fantastic experience this morning. Lee was approachable, informative and excellent at his job. I have been due an upgrade for a few months now and been putting it off. Thanks for making a job I've been dreading into an enjoyable and relatively quick and painless one.

Réponse de Vodafone UK - Worthing
Megan was great today helped me with an upgrade

Réponse de Vodafone UK - Worthing
I felt compelled to write this review.
Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficulty operating my new Tablet
Logging in on different apps etc. And she sorted everything as well as offering other services.
Thank you.

Réponse de Vodafone UK - Worthing
Lana was fantastic friendly and efficient sorted my new Broadband out professionally would never do it on line again. I will come into the branch in future. Thank you

Réponse de Vodafone UK - Worthing
Came in for a phone upgrade and Lana was absolutely brilliant. She explained everything thoroughly and was patient in spite of my stupid questions. Can highly recommend!

Réponse de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing
Served by Ben in Worthing store on Monday very happy with service

Réponse de Vodafone UK - Worthing
Fantastic service by Ben
Resolved our issues in minutes

Réponse de Vodafone UK - Worthing
If I could rate 0 I would!
Miss sold a phone. Ordered on the basis of click and collect next day, only after you complete the contract do you get an email to say it could take up to two weeks. Rang store to see if it was in stock prior to driving 40 mins to the store, to be told yes it is ready for collection. Arrive at store to be told it’s out of stock they sold it this morning. I had to cancel the contract, as I can not wait for 2 weeks. And I am now without a phone as vodaphone can not set up a new contract for up to 48hrs.

Réponse de Vodafone UK - Worthing
Simply excellent service by Ben and all the team.

Réponse de Vodafone UK - Worthing
Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

Réponse de Vodafone UK - Worthing
Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

Réponse de Vodafone UK - Worthing
Nial was very helpful nothing was to much trouble, highly recommend and he is credit to company

Réponse de Vodafone UK - Worthing
I went in because the My Vodafone app reported a fault with my battery. Lana advised me to try the tool again as sometimes it gets it wrong and the battery replacement would involve sending the phone away so they wanted to avoid doing this unless necessary. The tool reported no issues this time so I had a wasted trip. However, she took a look at my account and was able to reduce my bill by £10 a month so was a worthwhile trip

Réponse de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing
Luke served us today. He seemed very interested in making sure we have the maximum we could get which we found impressive. It’s always good to leave a store happy! Our IPhone 14 is super cool- just need to work out how to stop my daughter stealing it! Luke suggested getting her one but she’s only 5 hahaha

Réponse de Vodafone UK - Worthing
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