I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement48 Hope Street, LL11 1BB Wrexham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Voir plus
L'entreprise a répondu
Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... Voir plus
L'entreprise a répondu
Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Wrexham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
48 Hope Street, LL11 1BB, Wrexham, Royaume-Uni
4,9
Excellent
228 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent service very helpful makes us…
Excellent service very helpful makes us feel very welcome and apart of the vodafone family thank you
2 août 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Rebecca, It's great to see our team were so welcoming and offered such memorable service 😊
Thanks for your review, The Vodafone Social Media Team
Good customer service and assistant…
Good customer service and assistant manager knew what he was talking about
11 juillet 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Jack,
Thanks for your 5-star review for our colleague in our Wrexham store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Wrexham
Hi Jack,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Wrexham
Thanks for your fab feedback Steven. It's great to see you're enjoying our service so much.
All the best, The Vodafone Social Media Team
Superb customer service
All the staff were good, but Jack looked after us brilliantly. He was great and his knowledge and customer service was outstanding.
30 juin 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Dave. Thank you for your review for Jack and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone very welcoming
Everyone very welcoming. No pressure in buying products. Chatty and understanding. Definitely above and beyond for the customers
17 juin 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Michael,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good service
9 juin 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Emyr,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The assistant was very kind…
The assistant was very kind understanding and helpful
6 juin 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Kim,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I visited Vodafone Wrexham for a change…
I visited Vodafone Wrexham for a change of network as l wanted to move from the other network.
Staff ignored me when l got in and pretended to be very busy. After a while l was asked, "how can l help you" I explained myself and then after was told to take a sit. It's only that l really wanted to change to their Network but almost gave up.
Suprisingly l was being attended to by the assistant Manager who is kind of racist and rude.
I really had a bad experience.
2 juin 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Rufaro,
It's disappointing to hear about your recent experience, this is not what we want for our customers. We're really sorry about this. Could you please reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone so we can get this looked into further?
Thanks, Vodafone Social Media Team
Really helpful happy with the service I…
Really helpful happy with the service I received.
27 mai 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Elisha,
Thanks for this great feedback! We're so happy to hear it.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Chloe was very helpful and got me set…
Chloe was very helpful and got me set up with no problems, excellent customer service
25 mai 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Colin. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always helpful when I visit the store.
17 mai 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi William,
We're delighted you had such a positive experience!
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Neil was very helpful and kind he…
Neil was very helpful and kind he tended to our wants and needs perfectly x
9 mai 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Louise,
Thank you for your review and great feedback for Neil.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpfull very professional Thank…
Very helpfull very professional Thank you Chloe
5 mai 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Debbie,
Thanks for the great review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Chloe was super friendly and super…
Chloe was super friendly and super helpful. Excellent customer service. A thoroughly enjoyable experience. Thank you. 👍🏻
13 avril 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hey Liz, Thanks for letting us know about the service you received from Chloe.
Thanks, The Vodafone Social Media team
Very good customer service
Very good customer service
Very helpful staff
Easy to switch broadband
Good price
12 avril 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi there,
Thanks for this great feedback! We really appreciate you taking the time to share this review of your positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tip top service
10 avril 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi brian,
Thanks for taking your time to leave this feedback for our Wrexham store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Made me feel warm and welcome (as…
Made me feel warm and welcome (as always)
14 mars 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Zay,
This is a great review for our Wrexham store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Wrexham
Hi s cooney,
Thanks for leaving this 5-star review for our colleague in the Wrexham store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful staff in Wrexham branch.
Jodi and Neil in the Wrexham branch were extremely helpful to me today. I had been so worried as my mobile is vital in caring for my mother. They gave me the info and advice needed and set me up with a new simple phone to suit my needs. Very grateful for being able to get help face to face. My partner and I have been into this branch before and on all occasions found Jodi and all other staff very friendly and very helpful. Thank you very much.
27 février 2024
Avis spontané
Réponse de Vodafone UK - Wrexham
Hi Amanda,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.