I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus
L'entreprise a répondu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
L'entreprise a répondu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni
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Absolutely great customer service from the wythenshawe shop jake and john both helpful trading in and upgrading my phone device and setting me up on broadband

Réponse de Vodafone UK - Wythenshawe
I recently visited the Vodafone UK store in Wythenshawe and was impressed with the service. The staff, including Jake and Jen, were patient, friendly, and highly knowledgeable. They helped me and even sorted out services for multiple family members with ease. Really good customer service overall. Would recommend to others. 4/5 stars!

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Amazing service, friendly, answered all my questions and talked me threw everything. John was very knowlagable.

Réponse de Vodafone UK - Wythenshawe
POPPED ONTO VODAFONE TODAY HELPED BY RACHEL IN THE WYTHENSHAWE MANCHESTER STORE. FAB, PATIENCE SERVICE
CLEAN AND ORGANISED STORE, NICE MUSIC PLAYING.

Réponse de Vodafone UK - Wythenshawe
Rachel was amazing!!! Nothing was too much trouble. Highly recommend. Thank you so much for all your help and support

Réponse de Vodafone UK - Wythenshawe
Jake is endlessly patient, matured in dealing with customers, especially those handicapped technically. I was infinitely enthused by his efficiency, thoroughness and smiling facial expressions even when put under pressure. He never gives until he gets you going.
I came for a minor adjustment on my old phone but his sense of service and customers attention compelled me to buy a new phone and sim contract. I will forever be with Vodaphone because of this guy, Jake. He deserves an assignment to higher position, especially in dealing with public customers.
Dr Joseph Sunny

Réponse de Vodafone UK - Wythenshawe
John and Jack have been helpful with my issues I had and they resolved them very quickly.
If you have any problems these are the guys you need to see 100% recommend and 10/10 customer service

Réponse de Vodafone UK - Wythenshawe
Great customer service, very friendly and very helpful. Thank you Rach, you are amazing as always
Very happy to give me not only advice on broadband but helped me pick new I phone.Jake was very knowledgable and effective.

Réponse de Vodafone UK - Wythenshawe
Staff very helpful and knowledgeable and friendly

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Good overall experience, very nice cool guy Matthew assisted me very pleasantly, the other two ladies including Racheal were nice too. I would definitely recommend Vodafone Wythenshaw they cool, chill and professional.

Réponse de Vodafone UK - Wythenshawe
Jen from the Wythenshawe branch, had absolutely outstanding customer support skills, she guided me and my husband to upgrade after many years of reluctance!

Réponse de Vodafone UK - Wythenshawe
Jake was very helpful, explained everything to me and went through all plans best fitted to myself. Thank you very much!

Réponse de Vodafone UK - Wythenshawe
Best sales person great very helpful highly helpful

Réponse de Vodafone UK - Wythenshawe
The staff are so helpful and friendly

Réponse de Vodafone UK - Wythenshawe
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