I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Voir plus
L'entreprise a répondu
29/30 Parliament Street, YO1 8RS York, GB
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I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Voir plus
L'entreprise a répondu
Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited th... Voir plus
L'entreprise a répondu
Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the... Voir plus
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Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she... Voir plus
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Écrit par l'entreprise
29/30 Parliament Street, YO1 8RS, York, Royaume-Uni
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Hannah was so helpful with the process of upgrading and switching phones. Nothing was a problem. Highly recommended service from Hannah in the York branch

Réponse de Vodafone UK - York
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was courteous, personable and good humoured. I came away with what I was looking for and more - a much better deal all round . Thank you, Hannah (and Vodafone)!

Réponse de Vodafone UK - York
Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Thank you.

Réponse de Vodafone UK - York
Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the shop later feeling so relieved - and I had a new phone and a great new deal. I am so so grateful to Ellie.

Réponse de Vodafone UK - York
Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she is incredibly understanding and good with them. Truly a gem.

Réponse de Vodafone UK - York
Caitlin was reassuringly competent and very patient with my old, slow phone. I would definitely recommend York Vodafone

Réponse de Vodafone UK - York
We were served by Hannah today. - she was excellent, professional, knowledgeable and personable. Gold star service. Thank you Hannah :)

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
Please do not pick this Wi-Fi this is because it starts lagging after a while and sometimes the Wi-Fi turns off completely for no reason
This Wi-Fi broadband is the worst and please don’t try and waste your money on it

Réponse de Vodafone UK - York
We were helped by a very nice young man called Jay on our recent visit to Vodafone in York.

Réponse de Vodafone UK - York
What a great experience in Vodafone York today.
Ellie and Faith were terrific, displaying both expertise and good humour.
Although Faith was training, we did not feel as though we were delayed at all.
They are both a credit to your company!!

Réponse de Vodafone UK - York
A big thank you to Nikki and Faith (on her 2nd day) for helping me with an upgrade plan . Very helpful and very clear.

Réponse de Vodafone UK - York
Jay was extremely helpful with getting me my upgrade and managed to help me make changes I’ve wanted doing for years! Fantastic service

Réponse de Vodafone UK - York
Sally (Friday 10/07/26): Calm, friendly, knowledgable, knew when to ask for help from her manager, very patient, found solutions and fixed things - superb service
Mr Stanton

Réponse de Vodafone UK - York
Hannah was terrific. Very bright but also kind and empathetic too. She helped me with several mobile and broadband queries, giving clear pragmatic advice. Thanks Hannah

Réponse de Vodafone UK - York
Luke at the York Store was very helpful and would highly recommend. Thank you Luke.

Réponse de Vodafone UK - York
Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊

Réponse de Vodafone UK - York
Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
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