I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Voir plus
L'entreprise a répondu
29/30 Parliament Street, YO1 8RS York, GB
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I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Voir plus
L'entreprise a répondu
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Voir plus
L'entreprise a répondu
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Voir plus
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Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Voir plus
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Écrit par l'entreprise
29/30 Parliament Street, YO1 8RS, York, Royaume-Uni
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Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊

Réponse de Vodafone UK - York
Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
He spent loads of time sorting out my equipment problems - then went through some sales options with me that was useful

Réponse de Vodafone UK - York
Sally was very helpful and provided a tailored support to my request for a new sim card. I left the store quite pleased and satisfied with my sim card option.

Réponse de Vodafone UK - York
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult customer and a terrific sense of humour too! So glad I chose VODAPHONE to lead me into my next tech Era!!!

Réponse de Vodafone UK - York
Hannah was patient and listened to me - I have a speech disorder called Aphasia. She searched for the best deals for my wife and me. Because I use Vodafone broadband, there was a discount which was nice to know about! Hannah was very pleasant and had a good sense of humour. She was all I wanted in a sales person.

Réponse de Vodafone UK - York
Really patient and helpful.
Nothing too much trouble
Thankyou hannah

Réponse de Vodafone UK - York
I want to shout out a big thank you to Caitlin in Vodafone, Parliament Street York. I popped in today with a problem with my Android. Even tho I'm not with Vodafone but another provider, Caitlin very kindly offered to help, was very knowledgeable and solved my problem within minutes. She did Vodafone proud and is an asset to your Company. Thanks again Caitlin. X

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
Hannah looked after me I was needing a new broadband set up in a house I rent out and when we looked into it I had other houses coming up for renewal very soon so she did everything at the same time , it was so easy and she was very helpful and made a job I dread a pleasure

Réponse de Vodafone UK - York
Caitlin was very professional and handled our SIM card situation brilliantly. Her and Gina also gave us a wonderful recommendation for a dinner spot that was remarkable. We enjoyed our experience with them.

Réponse de Vodafone UK - York
Jay was great! Very friendly and made the new phone buying experience very easy and comfortable. Lots of great deals as well so I would definitely recommend.

Réponse de Vodafone UK - York
Jay was really helpful and helped us to get a good deal that I was struggling to get online.
Really happy with the service and very friendly.
Explained everything well.

Réponse de Vodafone UK - York

Réponse de Vodafone UK - York
I went in to Vodafone York and was overwhelmed with how helpful Ellie, Caitlin,Luke and Jay were we had a problem with our eSIM and they went out of there way to help us. Would highly recommend.

Réponse de Vodafone UK - York
Jay at Vodaphone York, provided excellent customer service from entering the store to leaving. He thoroughly explained what I needed to know in a polite, professional and friendly manner. He’s a credit to the company.
Mr K Liddle

Réponse de Vodafone UK - York
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