VWFS Rent-a-Car - Birmingham Avis 

221
TrustScore 5 sur 5

4,8

Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The overall experience was very good and nice, booking was smooth and quick and to prolong the rental only it took was a phone call. Jacob helped me a lot in terms of questions and throughout the whol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us. Davina is very professional, courteous and very pleasant. Really quick service, very efficient a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Service de leasing automobile
  3. Agence de location de fourgonnettes

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, Royaume-Uni

  • 0121 222 0603

4,8

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(221)

862 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

One of the smoothest service for car…

One of the smoothest service for car rentals in Birmingham in my experience. They give you almost a brand new car at times and pretty cheap for the quality of service they provide.

20 mai 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

It is the first time I have hired a car…

It is the first time I have hired a car and must say booking online with VWFS Rent-A-Car was very straight forward. First tried booking with another company but the process didn't seem as straightforward as VWFS. Upon pick up I was seen to by Yas and told that the car I had booked was unavailable and was offered a different one and was very pleased with the alternative one given. Overall a very good service from Yas and would highly recommend anyone to use this company for renting their next car as I will certainly be doing it.

19 mai 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Easy rental process.

The staff, Raheel and his colleague, were very helpful and kind. The process went smoothly. Sure it won't be the last time to rent a car from VWFS rental.

10 mai 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Renting from VWFS was made easy by the…

Renting from VWFS was made easy by the wonderful and helpful Yas and raheel. They were very professional and quick in processing everything, if you ever need to rent make sure to go to those guys!

16 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

great service always.staff are very…

great service always.staff are very helpful and friendly specially yas and raheel ( LEGEND)🫡 thank you so much guys

14 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Great customer service from yas and…

Great customer service from yas and raheel

15 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Thank you so much to Yas

Thank you so much to Yas, very professional and very easy to communicate with him, always helpful 😊
10☆☆☆☆☆

10 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 4 sur 5 étoiles

One days hire VW T ROC

A rented a VW T Roc from the Birmingham branch at a great price. Polite and great customer service from Raheel, who was kind enough to refund difference when I returned the car with much more fuel than it initially came with. I would recommend highly

25 mars 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Great option for hiring a car in downtown Birmingham

The car was great, fairly priced and the team was friendly and helpful. The location is very good, next to the Birmingham Ring Road which makes it really easy to go in any direction.

2 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Excellent service from Yas at vw…

Excellent service from Yas at vw Birmingham

1 avril 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

I recently hired a Volkswagen Arteon…

I recently hired a Volkswagen Arteon from the Birmingham Location and I couldn't be happier with my experience. The car was almost new and in excellent condition, providing a smooth and comfortable drive. The pricing was very competitive, making it a great value for the quality of service received.

A special mention also to Raheel and Yasir, who were incredibly helpful throughout the process. They made the rental experience seamless and enjoyable, answering all my questions and ensuring I was satisfied with my choice.

I highly recommend Rent-a-Car for anyone looking to hire a vehicle in Birmingham.

Great service and a fantastic car!

21 mars 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 1 sur 5 étoiles

Very poor service and the worst…

Birmingham city centre area.
Very poor service and the worst customer service.
They try to steal your money because of small things.
Avis and Europe car is the best. I highly recommend.
Good rates and no hassle at the end of the contract.
To extend the contract for one day the agent called me and forced me to give my card details on the phone. Even cvv also.
Very unpleasant experience

11 mars 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Hello Ad len,

Thank you for notifying us. We are sorry that you had an unpleasant experience. Your feedback is important to us, and we are committed to addressing your concerns.

In order to investigate this matter further, we would appreciate any additional information that you can share by emailing us at rentacar@vwfs.co.uk.

Regardless of sentiment, we take all feedback into account to help us provide great customer service.

Regards,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Excellent experience renting from the…

Excellent experience renting from the guys here. Car was spotless and available right on time, smooth pick up process. Returning the car was also seamless, definitely return next time I need to rent a car in the area.

18 février 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Politely serve. Huge recommendation

30 janvier 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Was a very nice experience with Rahil…

Was a very nice experience with Rahil He did quite look after us we recommend him and use him again thank you

3 février 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Amazing experience

Had an excellent experience with Raheel at VW Car Rentals. From start to finish, his professionalism and attention to detail were second to none. He was incredibly helpful in finding the perfect car to suit my needs, explaining everything clearly, and ensuring the entire process was seamless. The vehicle was in pristine condition and drove like a dream. Raheel’s friendly approach and dedication to great customer service truly stood out. I wouldn’t hesitate to recommend him and VW Car Rentals to anyone looking for a hassle-free and reliable service. Thank you, Rahee

7 janvier 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 4 sur 5 étoiles

My go to place for car hire

Professional service. Exceptional value for money. Only disappointment on this occasion was that the 7 seater Tiguan was not fully valeted and I found rubbish left on rear seats.

6 janvier 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Hi Nav,

We appreciate you taking the time to provide us with this feedback.

We are sorry that you felt slightly dissatisfied with your experience and would like to reassure you that we always strive to listen and improve our services for our customers.

We have investigated the issue with the location. Apologies, this is not our best practice and it was in our best interest to get you into the vehicle quicker. We have spoken to the location and have ensured this will not happen again.

Regards,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Raheel was very busy on this day but…

Raheel was very busy on this day but still managed to provide a smooth and fast check out with no delays. I will only use rent a car
I recommend this service to anyone who values a professional experience :-)

4 janvier 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Excellent car hire service

The VW showroom staff make you feel welcome and will help you in anyway that they can. The online process or in the showroom office for booking a vehicle for hire is very easy and straightforward.
The information you need is provided in a clear and uncomplicated manner.
The vehicles that VWFS Rent-a-car use for the rental service are the very best that anyone could or would expect to receive from a hirer. And with Raheels help it all works exceptionally well. All in all, always a good experience at Johnsons VW rental.

27 décembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - Birmingham

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

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