VWFS Rent-a-Car - Ipswich Avis 

77
TrustScore 4.5 sur 5

4,6

Unit 2 South Area, Farthing Road, Farthing Road, IP15AP Ipswich, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Channon and Paul for a first class service as usual. We have rented a car from VWFS on numerous occasions and have never had any problems always getting a car that meet our needs. Channon a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon and Paul could not have been more helpful throughout the whole process. We were struggling to find a suitable car to take to France through other national companies. We came across VWFS and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I chose VWFS for their transparency in pricing - the quote didn't spiral out of control with lots of hidden add on charges. Although I booked after office hours on a Friday I got exactly the car I exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow Wow from booking it to arrival at the lovely showroom what an experience the lovely Shannon was on hand to process me and than handed over to fred to showed me around the car and controls, car wa... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Service de leasing automobile
  3. Agence de location de fourgonnettes

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Unit 2 South Area, Farthing Road, Farthing Road, IP15AP, Ipswich, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(77)

836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff were very helpful

The staff were very helpful. The VW Caddy was high quality at a reasonable price and was perfect for accommodating our visiting family and all the gear needed for the grandchildren. Would recommend to friends and family.

16 août 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Noté 5 sur 5 étoiles

Fantastic service!!

Seamless process from start to finish. Paul is 1st class to deal with and guides you through the journey. We hired a 5 seater Transporter for a Norfolk holiday and enjoyed the vehicle soo much we are looking to buy one.

5 août 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Noté 5 sur 5 étoiles

Definitely recommend

Great experience with Paul and Shannon. Always happy to help. Thanks for all your help!

17 juin 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for taking the time to share your feedback.

Noté 5 sur 5 étoiles

From moment of first point of contact

From moment of first point of contact, excellent customer service. Cannot fault this hiring and will be first choice in future.

17 mai 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for taking the time to share your feedback.

Noté 5 sur 5 étoiles

Great service from very helpful staff

Great service from very helpful staff. Hired a few vehicles from different places over the years and this has to be the best overall experience so far

2 mai 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Noté 5 sur 5 étoiles

first class service from start to…

first class service from start to finish, new van supplied so no complaints there.

26 avril 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Noté 5 sur 5 étoiles

A first class service

A first class service, both professional and friendly. the car was clean and in great condition and gave me many miles of comfortable stress free motoring. I can't recommend VWFS Rent-a-Car more highly.

13 février 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Noté 5 sur 5 étoiles

I chose VWFS for their transparency in…

I chose VWFS for their transparency in pricing - the quote didn't spiral out of control with lots of hidden add on charges. Although I booked after office hours on a Friday I got exactly the car I expected on the Monday morning. It was clean, young, low mileage and an excellent drive. The staff were very helpful at start and finish of the rental. Will definitely use them again.

13 novembre 2023
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for sharing this feedback, we're happy to hear that you had a great experience.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, very friendly and helpful, great car and a good price. Thank you

2 janvier 2024
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Noté 5 sur 5 étoiles

Great experience

Great experience, Paul the Manager is always so helpful and easy to deal with. Always great customer service

15 décembre 2023
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Noté 5 sur 5 étoiles

Excellent service

The process of picking up and returning the car went smoothly, everything was explained clearly and professionally.

They went the extra mile and gave me a lift to the bus station so I could get home after dropping off my rental car.

22 septembre 2023
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thanks for taking the time to share your feedback.

Noté 5 sur 5 étoiles

Fabulous, affordable and friendly

Friendly and helpful service with an excellent customer experience both at pick up and return. No hidden fees or expenses, and a very easy method to book and hire.

Feels too good to be true, but everything is as stated.

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Low mileage cars

Great new, low mileage cars. You get what you reserve and pricing is clear to understand. Very accommodating to us as our plans changed and they were happy to amend our booking.

26 juillet 2023
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Thank you Daniel.

Noté 5 sur 5 étoiles

After being let down by 2 National car…

After being let down by 2 National car hire firms. I found VWfs locally. We were on holiday in a motorhome but didn’t want to use it for days out etc so decided to hire a car. The staff were very helpful and courteous. I had a brand new VW within 2 hours, and much cheaper than the nationals. My deposit was repaid within the 48 hours. I shall defiantly use them again when we are on holiday. Highly recommended

22 mai 2023
Avis spontané
Noté 2 sur 5 étoiles

Poor Experience

Before I booked my hire car was informed by the manager on site that a new car would be available, but was given one that looked quite shabby. Small dents, chips and scratches and seats inside were stained. The interior smelt so bad I had to fabreeze the seats. The fuel tank was also empty, in fact the warning light was on so I had to find a garage to fill it up with diesel. Whilst driving on the motorway the tyre light came on, so I had to try and find a garage to pump them up. All tyre pressures had different/low readings which I believe hadn't been checked for some time. I have raised the issues with the office but have not received a formal apology from anyone. I found the whole experience very frustrating and won't be recommending VWFS rent a car Ipswich to any friends or family.

12 mai 2023
Avis spontané
Logo de VWFS Rent-a-Car - Ipswich

Réponse de VWFS Rent-a-Car - Ipswich

Hi there. Thanks for taking the time to leave this review and share your feedback with us. We’re sorry to hear about your experience with VWFS Rent a Car, we want to stress that this is not the norm and we do everything that we can to ensure the cleanliness and upkeep of our vehicles. Rest assured, we will pass this feedback on to the relevant team. Many thanks, VWFS Rent a Car.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus