VWFS Rent-a-Car - Stoke Avis 

129
TrustScore 5 sur 5

4,9

Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD Stoke-on-Trent, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having not rented a car before Taylor the lady who dealt with us was very polite friendly and efficient. We enjoyed the experience of having VW Golf and very impressed with performance and fuel eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have never rented a car but we needed a bigger for Christmas. I can happily say I won’t go anywhere else in the Future, we booked online, the prices were great and when we got there Emma was so hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked a car on-line we arrived on time for collection, there was a small problem with the paperwork but the lady in charge helped to resolve the matter straight away without stress. The car was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The booking was easy to do on line. Low deposit on initial reservation booked in advance. All paper work and license check was quick and everything emailed. Value for money rental. Car features well... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Service de leasing automobile
  3. Agence de location de fourgonnettes

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD, Stoke-on-Trent, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(129)

852 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and polite staff

Very helpful and polite staff. Car was clean and ready. Good rate. Definitely recommend using this business.

22 octobre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke

Réponse de VWFS Rent-a-Car - Stoke

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great service great price

Keeley at vw stoke was very nice to deal with. professional with a smile
I hired a vw troc the price was very good by comparison to others
I would use this service again and would recommend to anyone interested in hiring a car.
Mr g jones

1 octobre 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great service at Soke

Great service, fantastic car, Passat estate, Kayleigh at the Stoke branch is so professional and friendly service. 5 Star 🌟

19 septembre 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great value, excellent service at Johnsons VW Stoke

The car I rented from VW Stoke was brand new and in perfect order, the pick up process was smooth and pleasant in smart surroundings with the extremely professional and helpful Keelea who made sure I understood what I needed to know and took care of everything as quickly and efficiently as possible.

I’ll be back in the next time I need to rent a car and if I was looking to buy a VW based on that experience with Keelea, I’d definitely consider Johnsons Stoke.

19 septembre 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Seamless service from beginning to end

Seamless service from beginning to end. Emailed a few times to ask about potential car and the information provided was perfect to make the correct decision.
Booked the car and emailed driving licence etc for checks.
On the day took about 15 minutes handover and the return just as efficient.

9 septembre 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Chelsea and Keeley were excellent to…

Chelsea and Keeley were excellent to deal with the car was more than good enough Golf R the service and experience is the best I’ve ever received when hiring a car.

3 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke

Réponse de VWFS Rent-a-Car - Stoke

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Awesome service

All done well. High service level! Thank you Chealsea for all the great job which help my family spent a few great days off!

14 août 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke

Réponse de VWFS Rent-a-Car - Stoke

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

After being let down by Europcar on the…

After being let down by Europcar on the day of pick up…. Its was a seamless process almost within a hour to book, pay, get all checks done and pick up the car at Volkswagen Stoke on Trent. Chelsea did an amazing job and was extremely helpful - drop off was just as smooth!

11 août 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Fast and easy service

Fast and easy service. The car (POLO) was pristine and a beautiful drive. Overall a very smooth process and will definitely return here next time I need a hire car.

21 juillet 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Noté 5 sur 5 étoiles

Easy rental experience

Great customer service from minute one to return of the vehicle.

Car was exceptionally clean, ready on time, and the handover was very simple, and, most importantly, fast.

The lady on reception was helpful, and very personable, making this an easy choice.

2 août 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Amazing

Amazing! Staff know what they are talking about, no messing hire car was perfect and the company were able help out last minute too!
Thank you so much!

31 juillet 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Hassle free

The whole experience was hassle free. I hired a decent car for a very reasonable amount.

14 juillet 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

What a great hassal free experience…

What a great hassal free experience with Volkswagen Stoke-on-Trent. We have travelled from Australia and needed a vehicle for our road trip, i can't thank the staff enough for such an easygoing process with no complicated nonsense and fantastic price. We will definitely be back and would totally recommend to anyone wishing to hire a vehicle.

17 juillet 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Excellent value and service

Straight forward process, the car I received was better than expected for the price compared to other local rental companies. Will use every time I need a hire car and would strongly recommend.

9 juillet 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Really welcoming and professional…

Really welcoming and professional service, thank you

2 juillet 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke

Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Met at the pick up point by Joshua

Met at the pick up point by Joshua, very informative and professional leading to a quick transition.

24 juin 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Many thanks to Joshua Gonsalves for his…

Many thanks to Joshua Gonsalves for his help and professional support earlier today when I picked up my hire car from Johnsons Stoke. Polite helpful and made a really good brew. Thanks Josh!!

16 juin 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Great price for the hire of ten days…

Great price for the hire of ten days plus the service was fantastic would highly recommend

6 juin 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Brilliant Car, low cost, great staff.

VWFS was the only car rental that let me pick the car I could hire, being a rather tall gentleman I struggle with alot of cars so I have to be picky. Josh was absolutely great headed sure the car I had rented was comfortable and that I had plenty of room.

The car I rented was a 25 plate Passat and it was a dream to drive and at a surprisingly low cost.

Will deffently be renting from these guys again.

9 juin 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Best prices around - Skoda Kodiaq

We hired a skoda kodiaq from Friday 23rd May to Monday 2nd June.
Joshua was really friendly and approachable and extremely helpful. He talked us through the hire process really clearly and made sure we understood everything.
When we returned the car he was just as friendly and helpful and explained about the deposit refund and took us around the car again. He even thanked us for looking after it.
This will 100% be our first port of call for any future car hires.

23 mai 2025
Avis spontané
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Réponse de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

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