VWFS Rent-a-Car - Watford Avis 

Excellent service from start to finish. Even when issues arises. Sent an email and got a response with an hour. Will be using again

Once again, Richard is completely professional and easy to deal with. He responds to emails very quickly. I will always rent a car from VWFS and I would highly recommend them especially seeing Richard!

I will echo most of the other reviews here. Richard is completely professional and easy to deal with. This is the third time I have rented a car from VWFS and I would highly recommend them.

Professional, good delivery of service and no frills. What you want from a car rental service

Whilst I was awaiting delivery of my new vehicle I rented a car from VW Financial Services. Initially had a VW Polo for one day after I returned my old vehicle to the dealership at the end of a lease contract and then a VW Golf for a month. I dealt with Richard Scheininger at VW Watford who was really helpful and very professional. I would say the easiest and most straightforward process of hiring a car to date and would highly recommend and use again should I require a short term car hire. Vehicles were excellent too!

Great experience with Richard @ VW Watford. Very professional and friendly.

I am a returning customer of volkswagen rental and would recommend it hundred times over as the service is unsurpassed. Richard provides impeccable customer service. I would contact him/volkswagen for rental, as always, upon my return to London in the months/years to come.

Customer service, vehicle, price - all excellent.

Easy to book. Reasonably priced. Simple, clear handover and hardback.

Efficient and courteous service. Car was very clean on collection. Competitive rental rate too. Overall a very good experience.

Great customer service.polite and helpful.

Great service and cars, super helpful and straight forward.

Great service as always. Very friendly and easy processing.

The car was easy to book, a good price and the people when I picked up the car were knowledgable, helpful and generally very nice to chat to.

Another great rental experience with Richard from VW Watford.

Forget all your other rental companies VW RENTALS is the way forwards for professionalism and seamless proccess.

Car was fine. Customer service was fine. I have a real issue with "like for like" fuel policy. Its dependent on being able to estimate fuel going in at the pump which is tough on a car you know well, let alone a rental vehicle. The most fair policy is "full to full" as a fuel pump clicks off when the tank is full and there is no question about it. If the fuel policy was full to full this would be a 5-star rating.

It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely professional and friendly. The vehicle was properly inspected for any defects, inside was shown to us and everything on how to operate the vehicle was shown to us. The vehicle very neat. I would recommend this company to friends and family.

Excellent and efficient
Everything worked out smoothly and the car was as expected
Would hire again from Watford next time

Helpful staff great car, easy return

Richard particularly helpful guy

I rented from Watford branch when they first opened and have been with them for over a year now can assure you this is the easiest rental firm out there. Got to give a big thanks to Richard for always sorting it