VWFS Rent-a-Car - West London Avis 

476
•
TrustScore 5 sur 5

5,0

Capital Interchange Way, TW8 0EX London, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From first contact to dropping the car back was a very enjoyable experience, that can't be said about a lot of car rental firms. We got the vehicle we ordered and it was presented in excellent co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received good advice from Michael, the manager, on the type of car that would be best suited for my needs. He was absolutely right and the vehicle provided was great and in top condition. A very ef... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I currently have a vehicle with VWFS west London city gate and the service is unreal. I am dealing with a gentleman called Taylor and his customer service is beyond 5 stars. The level of detail and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience! We had a fantastic experience renting a camper van from VWFS West London. The camper van was clean, comfortable, well-equipped, and a pleasure to drive. A special thank you... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Agence de location de fourgonnettes
  3. Service de leasing automobile

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Capital Interchange Way, TW8 0EX, London, England, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

476 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(476)

898 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great service.

I hired a pristine VW Polo from Michael who couldn't have been more helpful and saw me off and welcomed me back. This is a great service. Highly recommend.

23 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Serghei made the whole process a breeze

exceptional experience renting a car from VWFS Rental in Colindale, and it was all thanks to Serghei. From the moment I walked in, he greeted me with a calm and friendly demeanor that instantly put me at ease. Serghei was incredibly attentive, taking the time to listen to my needs and preferences. He patiently explained all the options available and helped me choose the perfect car for my trip. His professionalism and knowledge made the entire process smooth and hassle-free. I truly appreciated how he went above and beyond to ensure I had everything I needed. I highly recommend VWFS Rental, especially if you get to work with Serghei!

Serghei at VWFS Rental in Colindale was calm, quick, and easy to talk to. He helped me find the perfect car and made the whole process a breeze. Highly recommend!

20 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Michael was so helpful and the service…

Michael was so helpful and the service offered was wonderful. It was easy to book, the pick up was swift and efficient and drop off was very smooth. The prices were very competitive and I chose the location so as not to travel to Heathrow.

15 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

I have been using rent a car volkswagen…

I have been using rent a car volkswagen for a while now. The process its easy. I would recommend!

16 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Always available

Michael has great cars and always available even in the last minute.

15 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

This has been my 5th time using VW…

This has been my 5th time using VW rental services, which should say quite a lot. The team is super friendly, on the ball and helpful. The rental cars are clean, new, and are well priced. Easy to get to and avoids the heathrow nonsense or other rental companies that are quite lacklustre. Returns are simple and straightforward, never had any surprises. Would definitely be using them over other rental companies.

18 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

What car hire standards should be

What car hire standards should be! Superb customer service and spotless vehicle with easy process from start to finish.

15 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Car hire doesn't get any better than this…

In a sea of 'computer says no' and rental houses with a complete lack of customer focus, these chaps are amazing. I was given the car I asked for, for the time I needed it (amazing how many others wouldn't rent for more than 28 days as opposed to my required 36 days) and at a very competitive rate. My need to take the car (a lovely Skoda Kodiaq) abroad didn't faze them either. Michael and his team at West London VW went above and beyond to deliver me the best rental experience I have ever had. I will never rent anywhere else again.

12 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

A great place to rent a car from

A great place to rent a car from. Thanks Michel Boardman

11 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

I recently rented a car from VWFS with…

I recently rented a car from VWFS with Serghei handling my booking, and I couldn’t be more pleased with the service. From start to finish, the process was seamless. Serghei was professional, friendly, and knowledgeable, helping me select a vehicle that perfectly suited my needs. The car itself was clean, well-maintained, and ready on time, making my rental experience stress-free and enjoyable. Serghei even took the time to answer all my questions about the vehicle’s features and local driving tips. I felt confident and well-supported throughout my rental period, and I would highly recommend VWFS and Serghei’s service to anyone looking for reliable car rental. Will definitely book with them again!

10 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

The service I received from David Reed…

The service I received from David Reed and Mike at West London VW and Skoda was seemless and impeccable. Made the whole process smooth and quick especially as we came straight from the Airport. Showroom looked amazing and I really enjoyed driving the Skoda I received. Drop off process was easy aswell. Would definitely recommend

26 octobre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Thank you West London Branch

1 novembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Damn good!

Nice cars, personable service and a competitive cost. What’s not to like?

22 octobre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Great experience

Great experience
Incredibly smooth experience to hire from VWFS West London. The car was great, clean and had absolute no issues with it. Michael was also very professional and made the whole process very easy. Would definitely recommend.

21 octobre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Well maintained cars

Well maintained cars. No hidden charges. Drove 1600 miles. Had no issues.

18 octobre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thank you taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Great Customer Service as always

Great Customer Service as always

Rented multiple times due to the quality of the service, friendly and courteous staff.

30 septembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Noté 5 sur 5 étoiles

Great car hire experience

Right from the booking experience everything was excellent. I needed to provide details for a ferry and the team booked me a specific car and gave me the info. On pick up day there was a little delay as they were so busy, but staff were friendly and helpful and got me on the road as quickly as they could.

The vehicle was like new - clean and tidy inside and well maintained.

I had a little ding during the hire, but they gave me a fair price to fix it. And my remaining deposit came back within a few days.

All together a brilliant experience, at a reasonable price.

6 septembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Noté 5 sur 5 étoiles

Citygate - an amazing find

Mike at Citygate was fantastic. Warm, friendly and caring. As it was the first time we'd ever hired a camper van he answered all my questions with patience and was extremely helpful throughout the process. Especially so, when we were delayed returning because of motorway closures. I couldn't recommend him and Citygate more highly. The Camper van was clean and beautifully presented. The whole process was easy and the information given ahead of our booking, very useful. I'd never come across Citygate before but they rent out all types of vehicles including two VW camper vans. I would have no hesitation in returning.

13 septembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Noté 5 sur 5 étoiles

Always helpful

Always helpful, upgrades done where possible and vehicles always great.

17 septembre 2024
Avis spontané
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Réponse de VWFS Rent-a-Car - West London

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

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