WAEPA Avis 62

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The new member welcome kit is comprehensive and complete. Follow up to my questions were timely and helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love WAEPA. I was glad I didn't stick with FEGLI for life insurance as a federal employee - it was much more expensive for less benefits, in my experience. WAEPA has been terrific. I've gotten a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have to send paperwork and have a question. Ive called at all times of day, been disconnected, sent to voicemail, received recorded message to call back later everyones in a staff meeting. I dont be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Association ou organisation
  2. Compagnie d'assurance invalidité
  3. Administration gouvernementale
  4. Compagnie d'assurance vie
  5. Organisme à but non lucratif
  6. Compagnie d'assurance vie temporaire

Écrit par l'entreprise

Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees. WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then. Today, WAEPA has a membership of more than 50,000 Feds and their families.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

The new member welcome kit is…

The new member welcome kit is comprehensive and complete. Follow up to my questions were timely and helpful.

4 mars 2026
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Réponse : WAEPA

Thank you for taking the time to leave a review, Shirley!

Noté 5 sur 5 étoiles

Value of coverage

Understanding the product and the value of said product

4 mars 2026
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Réponse : WAEPA

Thank you for taking the time to leave a review, Van!

Noté 5 sur 5 étoiles

Made the choice easy, no second guessing.

The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communication has been timely and thorough.

4 mars 2026
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Réponse : WAEPA

Thank you for taking the time to leave a review, Jason!

Noté 5 sur 5 étoiles

WAEPA Assistance

WAEPA Assistance
I had questions about carrying my coverage into retirement and the person I spoke was pleasant and helpful.

17 novembre 2025
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Réponse : WAEPA

Hi Carol, thank you for taking the time to leave a review! We appreciate your continued membership.

Noté 5 sur 5 étoiles

Fantastic company!

You can always count on them to support the federal employees!

17 novembre 2025
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Réponse : WAEPA

Hi Annette, thank you for taking the time to leave a review! We appreciate your continued membership.

Noté 5 sur 5 étoiles

Very Satisfied

I've had WAEPA life insurance for years. They are a trusted company with great communication. I've enjoyed the yearly premium refund. They are a very caring company and I always recommend WAEPA.

17 novembre 2025
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Réponse : WAEPA

Hi Sharon, thank you for taking the time to leave a review! We appreciate your continued membership.

Noté 4 sur 5 étoiles

WAEPA great alternative

WAEPA is a great alternative to Federal Life Insurance which is very costly in retirement.

12 septembre 2025
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Réponse : WAEPA

Hi D, thank you for taking the time to leave a review!

Noté 2 sur 5 étoiles

Having been with WAEPA since 1999 and…

Having been with WAEPA since 1999 and now retired and at age 77 my rate has quardrupled. I had to reduce my coverage because of the large increase in premiums as I no longer was able to pay the much larger premium. When I call WAEPA to ask about my potential increase at age 80, no one seems to know how much it will be. Also, I ask what happens at at 85 (should I live that long), again no concrete answers.

30 septembre 2025
Avis spontané
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Réponse : WAEPA

Hi Gina,

Thank you for taking the time to leave a review. One of our team members has reached out to you directly to resolve your issues.

Noté 4 sur 5 étoiles

Worth it

Insurance is great price happy with that took awhile to get back to me when I applied for insurance could have been faster but happy.

12 septembre 2025
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Réponse : WAEPA

Hi Terry, thank you for taking the time to leave a review. We appreciate your continued membership.

Noté 5 sur 5 étoiles

Peace of mind knowing my loved ones…

Peace of mind knowing my loved ones will be financially protected if something happens to me. It also helps me feel more secure about the future, knowing I’ve planned ahead responsibly.

12 septembre 2025
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Réponse : WAEPA

Hi Michael, thank you for taking the time to leave a review. We appreciate your continued membership.

Noté 1 sur 5 étoiles

Do not apply for Waepa

Do not apply for Waepa. Stay with FEGLI... I found out the hard way in believing the low rates for high principal. Sounds great when young, but no real info on the decreasing principal and increasing premium.
I started many years ago with max $500K principal and every 5 years the premium went up and the principal went down. I just recently canceled my policy. At 75 years old my premium went to about $9K a year and the principal, after many reductions went to about 20% of original. Although FEGLI is a bit more expensive the principal never changes (goes up) since FEGLI is whole life. I would have had over $1 million K in life insurance with FEGLI for a fraction of the cost. I sure have learned a lesson from predatory companies!!!

8 juillet 2025
Avis spontané
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Réponse : WAEPA

Hi Franz, we appreciate you taking the time to leave feedback. Someone from our team will be reaching out to you directly to address your concerns.

Noté 1 sur 5 étoiles

Pay and Guess what you might get

I applied for a policy, and it seemed to be a decent deal, except that I have seen NOTHING from them except a bill for the first quarter. When I wrote back that I needed to know what exactly I was purchasing, I was told that they don't send out the policy until they receive payment. Is this for real? How can I pay for a policy of unknown amount, unknown terms and unknown type? I have never heard of such business practices. They are incredibly slow at responding to emails.

10 juin 2025
Avis spontané
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Réponse : WAEPA

Hi Annora,

We appreciate you taking the time to leave a review. One of our team members has reached out to you directly to address your concern.

Thank you!

Noté 5 sur 5 étoiles

Great life insurance company

Great life insurance company, with affordable rates and good coverage. Customer service is excellent and they offer scholarships to their customers and children.

20 mai 2025
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Réponse : WAEPA

Thank you for leaving a review, Tameka!

Noté 5 sur 5 étoiles

I switched from FEGLI to WAEPA

I switched from FEGLI to WAEPA. I'm spending an amount that's very reasonable to me for the right amount of coverage. Switching was easy. Also, my high school graduate earned a WAEPA scholarship, so being a member is already a great investment.

20 mai 2025
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Réponse : WAEPA

Thank you for taking the time to leave a review! We appreciate your membership.

Noté 4 sur 5 étoiles

Administrative malfeasance

In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke

9 décembre 2024
Avis spontané
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Réponse : WAEPA

Hi William, thank you for your continued membership and for taking the time to leave feedback.

We reached out to our billing services team and our records show that your refund check has been issued. Please let us know if you need further assistance, thank you!

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