Waylands Avis 

686
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

On the day of collection of our XC90 the service from Jed and the team (James and Shubi) was excellent. A significant amount of time was taken to ensure that we were satisfied with the car/set up all... Voir plus

Noté 5 sur 5 étoiles

The 2nd year Waylands Oxford Volvo has carried out annual service plus additional items I requested. All work completed efficiently & to satisfaction. At all stages the staff were helpful, polite & fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The pick up of my vehicle was on time and conducted by an extremely friendly, informative and courteous gentleman (Phil). I was notified of my car’s safe arrival at the garage. I was again notified wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with Waylands Reading was outstanding. From start to finish, we received excellent service and clear, detailed advice from Mr. Jed Lisiecki. He made us feel completely at ease, focusing... Voir plus

L'entreprise a répondu


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4,5

Excellent

TrustScore 4.5 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(686)

346 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from Antonio today

Excellent service from Antonio today. We popped in on the off chance of seeing a Polestar 4 and having a sit in one to see if it would suit our needs. Antonio not only arranged this at short notice but also got us out on a test drive too. Great car and great service.

17 mai 2026
Avis spontané
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Réponse de Waylands

Hi Ross,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Noté 5 sur 5 étoiles

Thank you Mark

I was very happy with the service from Mark at Volvo Bristol. He was very communicative the whole way through enquiry and reservation and really looked after me on the collection day and made sure I left super happy with my new car.

16 mai 2026
Avis spontané
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Réponse de Waylands

Hi Amy,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Brilliant Service @ Waylands MG Oxford

Just had my 2nd service & MOT at Waylands MG Oxford. Harry is OUTSTANDING with friendly & polite customer service a credit to Waylands MG who collected & delivered my car.
Was also kept in the loop. Would definitely recommend Waylands MG

14 mai 2026
Avis spontané
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Réponse de Waylands

Hi Lorna,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for choosing Waylands MG,
Michelle

Noté 5 sur 5 étoiles

Great pickup service.

My car got picked up on time as was agreed. Harry was great and respectful, no worries at all. The service process had a video showing me what was being done and what recommendations needed attention. At the end, the car was returned to me with the paperwork and Harry took the time out to go through it with me. Well done MG!

15 mai 2026
Avis spontané
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Réponse de Waylands

Hi Lawrence,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Harry and the management team.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Best service ever from Simon and Liam

Best service ever from Simon and Liam. Liam managed to sort the internet issues on my Volvo EX30, (not sure why Waylands Oxford could not do this??? ). Professional and very helpful. Highly recommended.

14 mai 2026
Avis spontané
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Réponse de Waylands

Hi Heidi,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Simon, Liam and the management team.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Volvo Waylands Reading

I recently bought a new car from Waylands Reading. Scott Williams was exceptional, very friendly and helpful and the service he provided was excellent. A great experience all round and my thanks to Scott.

13 mai 2026
Avis spontané
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Réponse de Waylands

Hi Charlie,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Excellent, five star very helpful, especially Chloe

Waylands Kia Bicester is excellent after trying many dealerships from Kia that are very unprofessional. This is next level Service especially Chloe and Tony are excellent. Representatives of Kia dealership was clean tidy and very helpful for any information offered a test drive in a very clean vehicle unlike other dealerships that we’ve been to, I will filled with McDonald rappers and very poor if you’re thinking about Kia contact them as nothing is too much trouble and they so helpful needed to make a few enquiries. Information was on hand immediately other dealerships so they’re gonna call you especially Chloe immediately she knew any information that I asked which was excellent. Care should be very pleased with this dealership as they are next level so don’t hesitate to look at this dealership.

13 mai 2026
Avis spontané
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Réponse de Waylands

Hi,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Noté 5 sur 5 étoiles

Good Experience Car was collected by…

Good Experience Car was collected by Harry and returned later in the day with everything sorted.

11 mai 2026
Avis spontané
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Réponse de Waylands

Hi Steve,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

My car was picked up and brought back…

My car was picked up and brought back by Maurice. He was smartly dressed in a Waylands top and was very polite. Jan Stewart

11 mai 2026
Avis spontané
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Réponse de Waylands

Hi Jan,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Noté 1 sur 5 étoiles

Waylands Kia Reading sold us a used car…

Waylands Kia Reading sold me a used car with a crack in the windscreen, for which the sales team are vehemently refusing to take responsibility. They have now chosen to completely ignore my emails. As claiming this through my insurance company would be a fraudulent act, I am faced with a bill for £843 for a replacement windscreen. BE WARNED!!

4 mai 2026
Avis spontané
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Réponse de Waylands

Hi,

Thank you for taking the time to leave a review and we're extremely sorry to learn of your experience. Please accept our apologies for any frustration and inconvenience caused. Our Sales Manager would love the opportunity to be able to discuss this in detail with you, so do please contact them at the site directly, or via contactus@waylands.co.uk.

With best wishes and kind regards,
Michelle

Noté 5 sur 5 étoiles

Great sales person

Ken the sales person was so helpful and not at all pushy so I felt very confident in the purchase. Explained things well and sorted out all the paperwork. He was very responsive and patient, a really pleasant experience, thank you

8 mai 2026
Avis spontané
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Réponse de Waylands

Hi Gill,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Service review

Phil was, as always, very helpful in explaining the paperwork.

A good ambassador for the dealership

Raymond Fergusson

6 mai 2026
Avis spontané
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Réponse de Waylands

Hi Raymond.

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Phil and the management team.

Kind regards and thank you for your continued support to Waylands,
Michelle

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Car collected and serviced then returned back home

6 mai 2026
Avis spontané
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Réponse de Waylands

Hi John,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Just had my MG car service at waylands…

Just had my MG car service at waylands MG and the service was very easy.. Phil arrived to pick up car and a great conversion soon started. Phil dropped the car back later in the day and the overall service experience was very easy. Gary at Mg kept me well informed. Great service....well done ✔️ 👏 👍

5 mai 2026
Avis spontané
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Réponse de Waylands

Hi David,

Thank you for taking the time to leave a review. It’s extremely valuable to us and is much appreciated; and I'll share your kind comments with Phil, Gary and the management team.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Very pleased with the customer service…

Very pleased with the customer service I received from Kiera Charlton at Waylands Newbury when I purchased my new car recently. She spent the time to understand exactly what I was looking for within my budget, arranged several test drives in different models, and then helped me strike a deal that gave me the peace of mind I was looking for. The service end to end was great.

23 avril 2026
Avis spontané
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Réponse de Waylands

Hi John,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Kiera and the management team.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Thanks to Abi Johnson for Excellent Service

We went in to Volvo Bristol to find out more about the EX30 and Abi Johnson could not have been more helpful. She was enthusiastic, knowledgeable, and an excellent ambassador for the Volvo brand. All in all, an extremely pleasant experience that left us not only better informed but feeling positive and likely to choose an EX30 as our first EV. Thank you Abi for the friendly welcome and professional service.

18 avril 2026
Avis spontané
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Réponse de Waylands

Hi Robert,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Waylands Kia Bicester were great…

Waylands Kia Bicester were great because they had a great range of cars in my price bracket, took the time to learn what I needed, and weren't pushy. Aran was really helpful - he really knew the cars inside and out, and helped me set it up to my preferences when I collected it.

19 avril 2026
Avis spontané
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Réponse de Waylands

Hi Christine,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Aran and the management team.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Brilliant service from Waylands Volvo…

Brilliant service from Waylands Volvo Bristol. Tom was really helpful & the whole car buying experience was stressfree.

2 mai 2026
Avis spontané
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Réponse de Waylands

Hi,

Thank you for taking the time to leave a review. It's extremely valuable feedback for us, and is very much appreciated.

Kind regards,
Michelle

Noté 5 sur 5 étoiles

Great Service Ash Grey

My Volvo car went into limp mode and I took it into Waylands Swindon as usual. It wasn’t entirely straightforward to fix but Ash Grey did a fantastic job - keeping communications regular and transparent. When it was evident the car wouldn’t be ready for a journey to the o2 in London with 4 excited teens, Ash arranged for a courtesy car. A really great service and we were all very grateful.

1 mai 2026
Avis spontané
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Réponse de Waylands

Hi Richard,

Thank you for taking the time to leave a review. We really appreciate your feedback; it's extremely valuable to us.

Kind regards and hope you enjoyed London!
Michelle

Noté 5 sur 5 étoiles

Great service from Jim Davies.

Great service from Jim Davies.
Jim made the whole experience of part-exchanging my trusty, old V70 (of 23 years) for a fancy XC40 (of just 7 years) enjoyable and easy.
I hadn’t been looking forward to doing this but Jim’s good humour and patience made all the difference in reassuring me that I was making a good decision. Importantly I never felt pressurised by Jim, just well informed and given time to think.
I’m glad I’ve stayed loyal to Waylands at Reading. I’ve had great, friendly service there for years and I’m looking forward to more of the same with my XC40.

29 avril 2026
Avis spontané
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Réponse de Waylands

Hi Julia,

Thank you for taking the time to leave a review. Your feedback is extremely important to us and is much appreciated.

Kind regards and thank you for your continued support to Waylands,
Michelle

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