It's impossible to cancel the service. They keep charging. I have informed them 5 times so far with no luck. They don't even let you unlink your payment system.
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Lisez les avis des autres
Do not waste your time with this terrible business. They wasted countless hours trying to upsell me on an initial onboard session. They then delivered shocking social media content, which did not... Voir plus
L'entreprise a répondu
In my time thus far with WD, communication has been great. We are working on a few different projects together and I am happy. We are currently optimizing some things and finding the perfect piece to... Voir plus
Pathetic service is under statement, they are thieves , take out money from your card without permission and authorisation , and save the card in their database who knows where they will use or sell t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Web Dynamics International is a leading digital marketing agency dedicated to empowering businesses worldwide to thrive in the online landscape.
Coordonnées de contact
2222 W Pinnacle Peak Rd, 85027, Phoenix, Etats-Unis
- 6029008933
- support@webdynamicsinternational.com
- www.webdynamicsinternational.com
2,0
Bas
56 avis
N'a pas répondu aux avis négatifs
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Great service
Working with Web Dynamics SEO was an outstanding experience. They demonstrated a deep understanding of SEO strategies and provided a personalized, transparent service. We saw a significant boost in our website's traffic and search engine rankings.
1 mai 2024
Avis spontané
Great pricing, Fast turnaround times.
Great pricing. Fast turnaround times. Good messaging. Highly recommended.
13 mai 2024
Avis spontané
Solid Communication and Delivery
In my time thus far with WD, communication has been great. We are working on a few different projects together and I am happy. We are currently optimizing some things and finding the perfect piece to scale, but so far so good. Tony is very responsive and hops on things right away to have them resolved and keep things moving. I really appreciate that.
13 mai 2024
Avis spontané
Great company to work with
Great company to work with. Affordable, consistent and follows directions. I’ve been with them for over a year and I’m happy.
13 mai 2024
Avis spontané
Terrible experience- do not use this business.
Do not waste your time with this terrible business.
They wasted countless hours trying to upsell me on an initial onboard session.
They then delivered shocking social media content, which did not take into account anything I had discussed via email, phone call or the video session.
They then kept charging my card each month, despite numerous attempts to contact and ask to cancel.
STAY well away from these people.
29 novembre 2023
Avis spontané
Réponse de Web Dynamics International
Hey Jarred,
We are very sorry to hear about your negative experience with our service. We strive to deliver high-quality services tailored to our clients' needs, and it's clear from your feedback that we failed to meet those expectations.
The issues you’ve described with upselling during onboarding, content delivery not aligning with your discussions, and problems with billing are concerning and not reflective of the standards we aim to uphold. We deeply apologize for the frustration and inconvenience this has caused.
We take your feedback seriously and would like to address the problems you've encountered immediately. To ensure your concerns are handled directly and that your cancellation is processed without further delay, could you please contact me personally at Tony@webdynamicsinternational.com? We want to make this right by reviewing your interactions with our team and ensuring that your account is settled to your satisfaction.
Joshua promised that their company…
Joshua promised that their company would put out 2 pieces of content weekly on Facebook, Instagram,and Tik Tok. THAT WAS A FAT LIE. The initial consultation sounded " TO GOOD TO BE TRUE." After not fulfilling their end of the contract they actually tried to bill me for services NON RENDERED. After calling back several times to speak to Joshua he would not and has not returned my calls. STAY AWAY FROM THIS FRAUDULANT COMPANY. They have good intentions just don't have the ability to fulfill their goals for you the client.
22 janvier 2024
Avis spontané
Réponse de Web Dynamics International
Thank you for your honest feedback. We sincerely apologize for not meeting the expectations set during your initial consultation, and for any misunderstanding regarding our content delivery and billing practices.
We regret that Joshua has not been responsive to your attempts to resolve these issues. This is not the level of service we pride ourselves on, and we are taking immediate steps to address this lapse in communication and service delivery.
Please allow us the opportunity to rectify this situation. I would like to personally oversee the resolution of your concerns, including the adjustment of any charges for services that were not rendered as promised. Could you please contact me directly at tony@webdynamicsinternational.com? We are committed to making this right and ensuring that your experience with us is concluded satisfactorily.
We hope to speak with you soon and to have the opportunity to regain your trust.
Warm regards,
Tony Lozano
Owner, Web Dynamics
Horrible services
Horrible services, useless services offered. Unauthorized credit card charges, Please do not waste your time and money with this Mickey mouse agency.
30 mars 2024
Avis spontané
Réponse de Web Dynamics International
Hey Manny,
Thank you for taking the time to share your concerns. We are deeply troubled to hear about your experience with our services and the issue with unauthorized charges. We are a subscription based company but we will always deliver on a full month of service paid. This is certainly not the standard of service we aim to uphold, and we sincerely apologize for any inconvenience and distress this has caused you.
We take your comments seriously and are committed to addressing this matter immediately. To ensure we resolve these issues thoroughly and to your satisfaction, I would appreciate the opportunity to speak with you directly. Could you please contact me at Tony@webdynamicsinternational.com? We want to review the details of your account, rectify any errors in billing, and make sure that your experience is properly addressed.
Paula was amazing
Paula was amazing! Super helpful not a robot! She understood everything we needed and got it done. Went above and beyond to help us out. Super happy with all their ads, they all look great!
14 mars 2024
Avis spontané
Terrible experince with Web Dynamics
What a terrible experince with Web Dynamics.
I paid for the service and booked in an Onboarding call. The link they gave me was invalid and noone was available to help or give me another link. I cancelled clients to attend the meeting, so i lost money and didnt get to talk to anybody. I tried every means of communicating to get a new link, but it was clear noone was even coming to the meeting.
I then emailed them to complain and ask for another meeting, no response for 4 days. I have contacted the bank to dispute the paymwent and cancelled any transactions with them . Not worth the trouble. Dont be swayed by the slick marketing on social medi, they act like a scam
12 janvier 2024
Avis spontané
Réponse de Web Dynamics International
Dear BJ,
We are truly sorry to hear about the issues you encountered with the onboarding process and the lack of response from our team. This is certainly not the experience we want to provide, and we understand the frustration and inconvenience it has caused, especially considering the financial impact of rearranging your schedule.
We sincerely apologize for the invalid link and the difficulties in communication you experienced. This is not the standard of service we aim to uphold.
We appreciate you bringing this to our attention, and we are immediately investigating what went wrong in this instance. To make amends and ensure that we address your concerns properly, I would like to personally oversee the resolution of your case. Could you please contact me directly at Tony@webdynamicsinternational.com? We are committed to setting up a new meeting at your earliest convenience and addressing any issues from your account.
We hope to have the opportunity to regain your trust and demonstrate the level of service we truly aim to deliver.
Thank you for your patience and understanding. We look forward to speaking with you soon.
Warm regards,
Tony Lozano
Owner, Web Dynamics
My regrettable experience with Web Dynamics
My regrettable experience with Web Dynamics has been marred by disorganization and broken promises. From missed and late meetings to a complete lack of transparency, the company has proven to be anything but professional.
Their initial commitment to allowing me to use their software for publishing articles turned out to be a blatant misrepresentation. This misleading information wasted my time and money, highlighting a severe lack of integrity.
In an attempt to salvage my investment, I requested a membership cancellation and refund during unproductive onboarding meetings—before any social media content was produced or discussed. Despite their acknowledgment, Web Dynamics has failed to honor this request, leaving me frustrated and at a financial loss for over two months.
Even involving the Better Business Bureau has not prompted any resolution. This lack of responsiveness and failure to fulfill a simple refund request speaks volumes about Web Dynamics' commitment to customer satisfaction.
In conclusion, I strongly advise against choosing Web Dynamics, especially for those new to social media advertising. Their unprofessionalism, false promises, and disregard for customer concerns make them an unreliable and untrustworthy partner. Save yourself the headache and look elsewhere for a more reputable service.
14 décembre 2023
Avis spontané
Réponse de Web Dynamics International
We are genuinely sorry to read about your experience and the issues you have faced with our services. It is clear we have not lived up to the high standards we set for ourselves, and for that, we are truly regretful.
Your feedback regarding the missed meetings, transparency issues, and especially the concerns over the misrepresented software capabilities is deeply concerning. We strive to provide accurate and honest information to all our clients, and it appears we have failed in this instance. We are immediately taking steps to review and rectify our processes to ensure that such miscommunications are not repeated.
Regarding your refund request, it is unacceptable that it has not been processed despite your repeated inquiries and our acknowledgment. This is not reflective of our values or our commitment to customer satisfaction. I am personally looking into why your request was not honored in a timely manner, and I will ensure that it is resolved promptly.
Please contact me directly at Tony@webdynamicsinternational.com so we can expedite the resolution of your refund and discuss any additional steps we can take to make amends for your experience.
Warm regards,
Tony Lozano
Owner, Web Dynamics
This is a scam
This is a scam , they just want money upfront . It’s weeks trying to get someone on the line . No one returns your calls . Unbelievable . To be avoided at all costs .
7 octobre 2023
Avis spontané
Réponse de Web Dynamics International
Dear Mario,
Thank you for sharing your concerns. We are very sorry to hear about your experience and the difficulty you've had in contacting our team. We have made adjustments and have started offering a dedicated account manager in which you would receive their direct contact email and phone number. It is always our intention to provide responsive and reliable service, and we regret that we did not meet those expectations in your case.
We want to assure you that our priority is to offer value and support to our clients, not just to seek upfront payments. We apologize sincerely if our processes have made you feel otherwise. It is important to us to address this issue and ensure it doesn’t happen again.
Please reach out to me directly at Tony@webdynamicsinternational.com. I would like to understand more about your situation and see what we can do to resolve any outstanding issues as quickly as possible. Your satisfaction is very important to us, and we are committed to making things right.
Thank you again for your feedback, which is crucial in helping us improve our services. We look forward to hearing from you and hope to regain your trust.
Warm regards,
Tony Lozano
Owner, Web Dynamics
web dynamics is a scam!!!
web dynamics is a scam!!!! , I don't know why these type of companies are allowed to take money from people and not refund it , and still be able to operate on these social media platforms
24 juillet 2023
Avis spontané
Réponse de Web Dynamics International
We are truly sorry to hear that you feel this way about our company. We aim to conduct our business with integrity and transparency, and it concerns us deeply to see that you have had such a negative experience.
Please be assured that we are committed to resolving any issues our customers may face, including those related to refunds. If there has been any confusion or dissatisfaction with our services, we are eager to address these matters promptly.
We would greatly appreciate the opportunity to discuss your specific situation and find a solution. Could you please contact me directly at Tony@webdynamicsinternational.com? I am here to help ensure that any issues you have are resolved to your satisfaction.
Your feedback is very important to us as it helps us improve our services and customer care. We hope to speak with you soon and work towards restoring your confidence in our company.
Thank you for bringing this to our attention.
Warm regards,
Tony Lozano
Owner, Web Dynamics
Scroll past their website and save yourself the stress of having to deal with incompetence
I really wish there was the option on here to give minus stars. I initially signed up with this company in June 2023 to do weekly social media posts on my business as I was short on time to do this myself. My experiences with them have been frustrating as they simple do not listen to what you are telling them. Their content is awful and incorrect. I spent more time having them correct the ads. I tried reaching out to their manager but failed to get any rersponse. The posts for July were approved without my knowledge and when i did eventually look at these ads, I was totally shocked at how incorrect the content was. By this time, I had enough and sent them an email telling them to cancel the subscription and refund the money for July subscription. They have failed to do this. Please, if you are considering having a company do your social media, swiftly scroll past this companies website. Save your self both money plus the stress of having to deal with this unprofessional outfit. Never again!
6 juillet 2023
Avis spontané
Réponse de Web Dynamics International
Dear Tom,
We are truly sorry to read about your disappointing experience with our service. It is clear from your feedback that we have not met the high standards we strive to maintain, both in terms of the quality of our content and our customer service. We sincerely apologize for the frustration and inconvenience this has caused.
We deeply regret that our content did not meet your expectations and that our communication fell short, particularly concerning the approval process and your cancellation request. This is not the level of service we are committed to providing.
We take your concerns seriously and would like to rectify this situation as swiftly as possible. To ensure that your issues are addressed directly, please contact me at Tony@webdynamicsinternational.com. I want to personally oversee the correction of these errors, investigate your refund request for the July subscription.
Your feedback is invaluable to us and helps us improve our services. We are committed to making this right and hope to have the opportunity to restore your faith in our company.
Thank you for bringing this to our attention. We look forward to hearing from you soon.
Warm regards,
Tony Lozano
Owner, Web Dynamics
BUYERS BEWARE * BAIT AND SWITCH * SCAMMERS * SPAMMERS * DON’T WASTE YOUR TIME
As the previous review states, I had a terrible experience with Web Dynamics International, as well. After signing up and paying for their social media posting package, I was bombarded with pressure and persistent follow-ups to upgrade my plan from $75 a month to $1500. During the onboarding call, they wasted over an hour pitching their expensive services instead of addressing my needs. When I declined their upsell, their attitude turned sour, and they abruptly hung up on me. It's been two weeks, and I haven't seen a single post from them, despite their promise of 15 custom posts a month. I requested a cancellation and a refund, but they have been unresponsive. I'm left with no choice but to dispute the charge on my credit card. Their deceptive tactics and lack of delivery are extremely disappointing."
Don’t waste your time with Web Dynamics and look for a reputable firm to do you social media campaigns.
14 juin 2023
Avis spontané
Réponse de Web Dynamics International
Hey Albert,
We are deeply sorry to hear about your unsatisfactory experience with Web Dynamics International. Your description of the service you received is concerning, and we apologize for not living up to your expectations or the standards we strive to uphold.
It is never our intention to pressure our clients into services they do not feel meet their needs, nor to provide anything less than courteous and professional customer support. However, we do always recommend services that would be a better fit for our clients to ensure longevity and ROIs. We regret that your interaction with our team did not reflect these values, and we understand your frustration over not receiving the promised social media posts.
We take your feedback seriously and are currently reviewing your case to understand where our process failed. We are committed to ensuring that all client concerns are addressed promptly and satisfactorily.
Please contact me directly at Tony@webdynamicsinternational.com so that I can personally handle your request for a cancellation and refund. We want to resolve this matter quickly for you and ensure that your experience does not reflect our usual standards of customer care.
Thank you for your honest feedback, which is crucial for us to improve our services. We hope to have the opportunity to speak with you soon and to resolve these issues to your satisfaction.
Warm regards,
Tony Lozano
Owner, Web Dynamics
Less than mediocre
I signed on for a package that offered 15 posts on facebook and instagram over one month period. I descibed my business told them the sort of things I offer, I gave them a list of other business like my own on facebook that they could reference to as well. What they came up with was so far off from what I had asked for. Not only were the post very very generic and blah but they stated that I offered things that I don't even deal in. It was so bad and so far off from what I had requested. the first set of posts I didn't even get to proof before they went on my page and I had to delet them, they rest I was sent to proof I had to re write and the background was the same in almost all of them. I told them to not post anything else and that I would no longer be needing the service. I was so glad that when during the initial set up when I was pressured into signing up for advertising as well that I waited first to see how the post turned out. While I was only out $65.00 (I did not ask for a refund as they stated no refunds are given) it could of been more. I realized I could better at writing my own posts then they did. Nothing they wrote would of caught my attention or made me wish to check further into what is was about. Very disappointed with the service to the point it was so bad I didn't even want to give them a second chance when they offered. Why pay for a service that you basicly have to go back and correct when you can just do it yourself for free.
30 mai 2023
Avis spontané
Réponse de Web Dynamics International
Dear Pen,
Thank you for taking the time to provide your detailed feedback. We are truly sorry to hear that the social media content we delivered did not meet your expectations or align with the specific needs of your business. It's clear we missed the mark, and for that, we sincerely apologize.
At Web Dynamics, our goal is to create content that not only reflects the unique aspects of each client’s business but also engages their specific audience effectively. It’s disappointing to know we fell short in delivering this experience to you, particularly regarding the relevance and accuracy of the posts.
We regret that the content required significant revisions on your end and understand your decision not to continue with our services given the circumstances. Although our policy does not typically allow for refunds, your experience prompts us to review our processes to better serve our clients.
We would appreciate the opportunity to learn more about how we can improve. If you are willing, please contact me directly at Tony@webdynamicsinternational.com. We are committed to making adjustments based on client feedback and would value any further insights you could provide about your experience.
Thank you again for your honest comments. We hope to have the opportunity to make amends in any way we can and wish you great success with your business moving forward.
Warm regards,
Tony Lozano
Owner, Web Dynamics
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