WeGotTickets Avis 746

I needed a refund as gig was cancelled , had a reply and refunded within a couple of hours , very pleasantly surprised as from experience with other ticket company’s getting a refund has always been a pain … fantastic painless experience, thank you 🙏

Excellent communication. Answered my questions quickly and clearly. Notified me promptly when I resold tickets and kept me informed of the refund process including timescales. Very happy with my experience with WeGotTickets.

Zin was great to sort out a full refund to a concert that we couldn't attend as a football game had been re-arranged

Really easy to purchase, allocate and resell tickets in this site. Zin was very helpful. Thank you.

Simple ticket ordering Web site, very helpful staff to arrange any access requirements and additional carers tickets, very prompt response to queries.
Excellent !

I made some bookings thought I had made a mistake so rebooked then realised I had then over booked. I phoned to get help and Zion and Maria were very helpful and understanding and sorted it very quickly for which I thank you. THANKS AGAIN Kind Regards Moira & Billy Rudd

I asked a question about the Cuban and they were quick to respond so I hope to attend. Thank you

Excellent customer service and empathetic support from Zin, thank you

Quick and excellent customer service by Maria - sent an email on date of a concert that had been booked through them to say we couldn’t go due to illness and to see if they could resell tickets. As it was a fully booked concert, they were able to turn round the request by the start of the show, kept me informed throughout and refunded my ticket.Maria was able to resell those on waiting list. No fuss, no buts just sensible and proactive service just as it says on their ticket blurb.. Very impressed

The auto-reply said that my enquiry would be responded to within a day, and it was. Helpfully too. and by a real person.

For some reason the spelling of my surname had a back slash added to it. I sent WeGotTickets an email today, a Sunday, asking them to rectify it, thinking it would be dealt with in the week. Well, it was dealt with within a few hours! Thank you Maria! Top notch customer service.

Excellent.
I had 2 tickets for a gig I could no longer attend and Maria sorted out my refund.
What a star!

I asked about ticket refunds and I got a reply immediately. Also money on its way, great service.,

Very helpful and prompt assistance when I encountered a small problem, and needed to reallocate tickets I'd purchased.

Really kind and helpful attitude when we had to cancel and refund issued promptly.

Fantastic experience unfortunately at the last minute due to illness I was unable to go they did there best and were successful at reselling my tickets at getting me a refund
I highly recommend and definitely use again thank you

Very helpful . They will always help you with any concerns that you may have.Thanks for clearing things up for me.

We Got Tickets is a straight forward, no messing and simple site with excellent customer service. Much better than I expected.

Had to sell my tickets as I could no longer attend the event. The response was really quick and friendly. They kept me up to date and sold my tickets for me. I received the refund a few days later. I'm very happy with the service and it encourages me to buy tickets via wegottickets in future.

excellent service quick response