WeGotTickets Avis 

I had a query with some theatre tickets,received an answer within a couple of hours,

Thank you for all your help and you very quick response to my emails to my enquiry about my lost tickets well done 👍🏻 much appreciated

Really good service! Bought tickets on line but couldn't make it due to family illness,
Emailed the company who swapped the ticket for a different shoe and date without any problems!
100% recommended

Pirates of Penzance at Wantage on 25/07/26
Professional very enjoyable comedy. Welcomed and friendly experience.
As ardent theatre goers, we were impressed with the whole production.
The organisers were also very welcoming.
Will look forward to future productions.

Ofcourse you ll uphold it in there favour, its what dodgy businesses do!! And it was 2 x tickets for 2 x stalls that we bought not just the 1 as you mention down below!! My review stands as does your reply!! Id love to see where it was advertised that stalls was going to be there rather than just a funfair and a rave!!

Terrible service from start to finish. Had to buy tickets from here when I was asked to do an event at the Irish heritage centre. Tickets from here was to pay for our stalls. Didn't get any information before hand like we was told, organiser and I use that word lightly was no where to be seen, had to sort ourselfs out with tables ect although we was told we'd be outside under a canopy and tables was provided, no tables outside just benches that belonged to the pub so stayed inside. "Organiser" rocket up looking like hed just rolled out of bed and hung over. Not 1 single sale leaving us very much out of pocket. " organiser" said its because we was inside, doubt it when the snow cone guys who was outside also packed up early and left as hed made only £6 and had cost him over £80 to do the event!! Contacted these about a refund, apparently there waiting for the " organiser " to come back to them!! Back and forth for over 2 weeks, still no refund, still no answers, stay well clear of these people who just take your money and give nothing in return except the worst customer service that there is!!

I wrote wanting to return tickets whilst dreaming of getting more for another specific event/date. I did not dream I’d be offered to swap the returned tickets for the date I now wanted!, Unbelievable! I’m Just over the moon with such help from Aiden at We Got Tickdts
THANK YOU,

Only time I’ve have had fast efficient support from any website. Dealt with the issue no fuss. Wish there were more like them!

Good communication. Excellent service from Maria

I had a slight problem with my ticket purchase today.I contacted We Got Tickets and within 20minutes the problem had been rectified and I had received a confirmation e-mail with details of my purchase.I really must thank We Got Tickets for their quick response to my request.

I bought tickets, excellent speedy service. Then I found I had stupidly double booked so asked if I could pass on my tickets to a friend. This was done with proper checking plus the minimum of fuss. If I see Wegottickets as the agent for an event I’ll regard that as an incentive. Thank you very much, proper Oxford service! Brilliant job Aiden.

Had a query with buying tickets for the wrong date. I emailed the company and the tickets were immediately changed for me with no fuss whatsoever. Thank you Maria for your professional courtesy and also for dealing with the matter so quickly.


I've been using WeGotTickets for quite a few years and every time they have been so helpful no matter what your query is.

Five star service***""

I was let down by a friend and needed a refund on my surplus ticket. They dealt with it quickly and efficiently and restored my faith in some businesses.

Would heartily recommend them as a fair and reasonable organisation.

Maria was very helpful refunding my tickets when our family had a medical emergency

The company was very helpful in realising that I had accidently booked three tickets instead of one and sorted it out.

I found that I had double booked tickets for two different events and discovered that the evening event I had booked through WeGotTickets had added a matinee performance. I emailed them and asked whether my tickets could be exchanged from the evening to the matinee. Got next day response saying they would contact the organisation. Didn't hear for a couple of days so rang this morning as events are tomorrow. Aiden dealt with me, said they hadn't heard back but to leave it with him. I received an email shortly after my phone call for revised matinee tickets so I can now go to both events. An excellent and friendly service throughout. Has made my day!

First class service . I was very pleased with rhe speed of response to my query

Very helpful Customer Service!

Extremely prompt, efficient, and friendly response and resolution from Maria.

Just had brilliant service from Zin at WeGotTickets. I'd managed to book tickets for the wrong night of a play. I had assumed all was lost but emailed and within an hour or so the error was corrected and I had tickets for the right night. Absolutely excellent customer service!

Excellent customer service !
Cheerful, helpful and just pleasant to deal with.