Whirlpool Service Avis 

1 879
TrustScore 2 sur 5

2,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Not good appliance with repeat drum issues guess they never learn. Not good field engineers Whirlpool/Indesit and domestic & general in the mix over the phone with their too many telephone numbers. En... Voir plus

Noté 1 sur 5 étoiles

Bought an Indesit washer via Argos. It broke after 2 months. Seven weeks later, 2 engineer visits and multiple ‘part is out of stock’ messages and still no solution. I’ve asked for a replacement or a... Voir plus

Noté 1 sur 5 étoiles

Fridge was 9 years old, provided all the details when booking the repair so they knew exactly what fridge it was. Told them it was likely the thermostat. Turns out they would never has been able to re... Voir plus

Noté 4 sur 5 étoiles

Chris did a fantastic job of diagnosis and repair of our Leisure Cookmaster. Once the problem had been explained to him he thoroughly investigated the cause and rectified the problem. He checked the... Voir plus

À propos de l'entreprise

  1. Vente d'électroménager en gros
  2. Magasin d'électronique

Informations provenant de diverses sources externes

We are here for you whenever you need us! We are here all year round, whether that's for product advice, or to help you maintain your home appliances and keep them working like new


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,1

Tous les avis

(1 879)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service repairing our washing…

Brilliant service repairing our washing machine quickly and excellently. Thanks!

18 mai 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello Paul,

I am glad to hear the engineer was able to resolve the issue promptly.

Many thanks, Nabeela

Noté 3 sur 5 étoiles

Condemned appliance

Unfortunately our appliance couldn’t be repaired but is being replaced. The replacement options were a little bit restricted and option for a higher spec model was extremely costly

18 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Craig,

I am sorry to hear the replacement options were not suitable for you. Please contact us on 03448 224 224, to discuss the options further.

Many thanks, Nabeela

Noté 5 sur 5 étoiles

Service delivery was excellent

Service delivery was excellent, workman was very professional easy to talk with clear with his response and was very helpful.

18 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Sandi,

Thank you for your review! It is great to read that the engineer was professional and knowledgeable with the repair! I will feed this back to the relevant department to be reviewed internally. 😊

Kind regards, Elena

Noté 5 sur 5 étoiles

Generally happy with the service

Generally happy with the service, engineer was on time and helpful. The appliance insurance is definitely worth having

16 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello,

I am very pleased that you are happy with the service which was provided and that our engineer was on time and helpful! I will feed this back to the relevant department to be looked into internally. Thank you for your review 😊

Kind regards, Elena

Noté 5 sur 5 étoiles

Second to none service

My washing machine is well over 5yrs old and used at least three times a week, this is the first time it has gone wrong. The service I received was excellent from start to finish. An engineer was with me within three days. I do have the extended warrenty and would recomend this to everyone.

13 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello,

I am very pleased to hear that you have received excellent service from start to finish, with the engineer attending and repairing the appliance within three days.

Thank you for recommending us :)

Many thanks,

Toby

Noté 4 sur 5 étoiles

Cracking engineers who have great…

Cracking engineers who have great knowledge of the products. Call centre staff a little blaze and some not so sure about cover and warranty but they got there in the end

12 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Mike,

I am pleased that the engineer were knowledgeable with the repair. I will feed your comments back in regards to the call center staff to the relevant team to be reviewed internally. Thank you for your review 😊

Kind regards, Elena

Noté 5 sur 5 étoiles

Great service

Great service. With very smart professional engineer. Very approachable and explained what he was going to do to make the repair.
Very impressed.

11 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Debby,

I am delighted to hear you have received a great service to us. We will feed this back to the relevant team. Thank you for your comments:)

Kind regards,

Toby

Noté 5 sur 5 étoiles

Very quick to arrange an appointment

Very quick to arrange an appointment
Kept my place tidy while doing the repair

11 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Amanda,

I am pleased to read that the booking process was easy and quick and the engineer was tidy whilst doing the repair. Thank you for your review 😊

Kind regards, Elena

Noté 5 sur 5 étoiles

Had my cooker fixed today and the…

Had my cooker fixed today and the service yet again was brilliant. Job was done on the day. All working fine again and the man who did the job was very helpful and polite.
I had my washing machine done last week and I was happy then to. Thankyou.

10 mai 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello Victoria,

Thank you for your review! I am pleased to hear your cooker has been repaired while receiving a good service throughout.

We will feed this back to the relevant team.

Kind regards,

Toby

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Booked quickly over the phone, engineer called after a few days sorted everything out. Recommend this

9 mai 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello Gerald,

I am happy to hear that the service has been excellent and the appliance' fault is now sorted.

Thank you for recommending us :)

Kind regards,

Toby

Noté 5 sur 5 étoiles

Very helpful and polite

Very helpful and polite, quick and efficient, would recommend them every day of the week

9 mai 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello Liam,
Thanks for your review!
I am glad to hear you found our engineer and service efficient.
Many thanks, Nabeela

Noté 4 sur 5 étoiles

Faber cooker hood

This appliance conked out just over a year after purchase. I arranged the repair. The engineer arrived promptly a week later. The part needed had to be ordered - got a message 7 months later that the part had arrived & to book in the repair. I couldn't sign in to book it. The engineer turned up a week later without a booking being made which was inconvenient but he was kind enough to reschedule the booking for the following week on a day that was convenient for me. Repair carried out quickly & efficiently. Great service by the engineer.

8 mai 2022
Avis spontané
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Réponse de Whirlpool Service

Hello Crystal,

I am pleased to read that overall the engineer provided a great service. in regards to the part taking so long to arrive, I do apologize for the inconvenience caused. I am not sure as to why it took so long for the part to come however I will feed this back to the relevant team to review internally. Thank you for your review 😊

Kind regards, Elena

Noté 5 sur 5 étoiles

Excellent service.

Very polite engineer. The ease of booking the service was excellent and easy. The contact centre staff were polite and patient and informed.

4 mai 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello Bilquis,

I am pleased to hear you found our service efficient.

Many thanks, Nabeela

Noté 5 sur 5 étoiles

My repair

My beko oven needed repairing. It was so easy to ring & arrange an appointment wasn't difficult from start to finish.
Very pleased with everything brilliant.

30 avril 2022
Avis spontané
Logo de Whirlpool Service

Réponse de Whirlpool Service

Hello,

We are very happy to hear your appliance has been repaired and is now in working order, as well as the ease you had getting in contact.

Thank you for your comments :)

Kind regards,

Toby

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