Today I wanted some sharp sand, all four bags on palet were split, A helpful staff member offered me a split bag at refuced price and packed it in another bag for me. Excellent cusomer service.
L'entreprise a répondu
Établissement
Changer d'établissementMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
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Lisez les avis des autres
Went in to buy sheets of plasterboard a member of staff helped me put them in my van . Can't fault the staff in Alton always extremely helpful
L'entreprise a répondu
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... Voir plus
L'entreprise a répondu
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Alton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Royaume-Uni
- +44142080386
4,9
Excellent
323 avis
Demande des avis aux clients
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A lovely lady called Max was super…
A lovely lady called Max was super helpful
And even managed to save me a tenner.
Happy days
Thanks Max x
26 juin 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that you had such a positive experience and that our team member was able to help you. We appreciate your kind words! TW
Sam' Great costumer service
I’d like to leave a huge thank you to Sam from Wickes in Alto for his outstanding customer service. Sam was professional, knowledgeable, and incredibly helpful.
It’s rare to come across someone so dedicated and friendly .Sam is a real credit to the Wickes team. I wouldn’t hesitate to recommend him to anyone looking for excellent service and support.
Thank you again, Sam!
26 juin 2025
Avis spontané
Réponse de Wickes - Alton
We appreciate you taking the time to share your positive experience. We're delighted to hear that you received such excellent support. It's fantastic to know that our team member Sam went above and beyond. We're proud to have such dedicated team members-GS
Super friendly knowledgeable Team
My husband and I was selecting slate for our garden project and Guyo was super helpful! Gave great advice and demonstrated genuine care.
The lady on the till (didn't get her name) also super friendly! Will definitely shop here again. Thank you Wickes Alton Team :)
22 juin 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that you received such great assistance from our team member and that they demonstrated genuine care during your garden project. We appreciate you acknowledging the friendly service you received and hope to see you again soon-GS
Erdogan was very helpful going out of…
Erdogan was very helpful going out of his way to point me in the right direction
11 juin 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that we were able to provide helpful guidance. Thank you for sharing your positive experience with us! TW
All staff Friendly and helpful every…
All staff Friendly and helpful every time I go in, Guyo today was great!
8 juin 2025
Avis spontané
Réponse de Wickes - Alton
We appreciate you taking the time to leave your feedback. We're so happy to hear our staff are helpful and friendly!-GS
Super helpful and very efficient…
Super helpful and very efficient customer service. Thank you Guyo
5 juin 2025
Avis spontané
Réponse de Wickes - Alton
Hi Kay, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Great Service
The end to end service level has been perfect.The fact that Wicks takes responsibility for everything, removed a lot of stress.
We are very happy with the end result. Everybody we dealt with was friendly and helpful. We were particularly happy with Denise the design consultant and the fitters.
We also considered it to be reasonable value.
5 juin 2025
Avis spontané
Réponse de Wickes - Alton
Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Denise in our store and that they provided you with useful advice. -AH
Yvette is absolutely brilliant and has…
Yvette is absolutely brilliant and has helped us a few times, ranging from solar panels to wood chip and garden plants as well as different tools for maintenance work. Nothing is too much trouble and we really appreciate all she's done.
1 juin 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that Yvette was brilliant in helping with your various needs, from solar panels to garden plants. We truly appreciate your positive feedback and are glad Yvette could be of service!
-AF
Great Customer service
Great Customer service from Maz, refreshing change to be served by somebody who clearly cares and wants to encourage repeat business. Well done Maz.
27 mai 2025
Avis spontané
Réponse de Wickes - Alton
We appreciate your feedback and are so glad to hear about the great service you received from Maz! We will be sure to pass on your kind words!
-AF
Very helpful staff and friendly…
Very helpful staff and friendly especially Guyo. Couldn't do enough to help me. Arranged for order to be delivered and to sign up for Wickes trade pro discount.
28 mai 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that our staff were so helpful! We appreciate your positive feedback and are glad you enjoyed your experience with us. Thanks for mentioning the delivery and trade pro discount. TW
Great lady
What a lovely lady Maz helped me find what I needed and so happy and friendly
24 mai 2025
Avis spontané
Réponse de Wickes - Alton
We're so happy to hear that you had a positive experience with Max! Thank you for your feedback!
-AF
Guys was great!
Guys was very helpful in advising on good deals! Excellent support and service. Many thanks.
22 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hey there, thanks for your five-star review, and I'm glad you enjoyed the service in our Alton store! - Dylan
Great customer service by Guyo
Great customer service by Guyo, he literally helped me get all I needed.
15 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hey Royce, thanks for your five star review and I'm glad you enjoyed the service from Guyo in our Alton store! - Dylan
kitchen order.
Sam was very thorough and truly professional he made as feel at ease and explained everything very well.
The whole process from start to finish was great it could not have been done better.
14 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sam in our store and that they provided you with useful advice. -AH
Great service from the Alton team
Great service from the Alton team - most particularly Guyo - on multiple occasions and across multiple requests - thank you!
7 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Extremely helpful staff
The staff here are all wonderfully helpful in my experience but charming Maz always goes the extra mile to make shopping at Wickes in Alton as straightforward and cost effective as possible. I only have the most positive experiences buying anything here.
6 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hi Kristen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Maz in our store and that they provided you with useful advice. -AH
Always ask if you can’t find it
When we could not find what we wanted, I asked Jon who was able to help. In fact he was very willing to; knowledgeable and advised us well
3 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH
Great experience - Guyo was brill!
Ordered top soil online and it was a smooth experience from start to finish. Guyo was so helpful and polite helping me to my car with heavy items, he deserves lots of praise!
2 mai 2025
Avis spontané
Réponse de Wickes - Alton
Hey Hannah-Lucy, thanks for your wonderful feedback, and I'm glad that Guyo in our Alton store was super helpful! - Dylan
Every Wickes needs a Guyo
I have been in Wickes Alton several times in the last few weeks while I'm working on a garden project. All the staff are helpful, especially Guyo who always goes the extra mile and makes sure I find everything I need, with a smile and banter like no other!
1 mai 2025
Avis spontané
Réponse de Wickes - Alton
We're delighted to hear about your positive experience at our Alton store. It's wonderful to know that our staff is providing such excellent service. We're thrilled that you found everything you needed for your garden project and that you enjoyed the friendly and helpful atmosphere. We'll be sure to pass your kind words along to the team. TW
I appreciate the customer service…
I appreciate the customer service that Guyo provided me on trying to find a paint product not stocked in store. His efforts to assist at least lightened the mood of a wasted journey. It was an unexpected welcome gesture.
30 avril 2025
Avis spontané
Réponse de Wickes - Alton
We're so glad to hear that you had a positive experience with Guyo. It's wonderful to know that he went above and beyond to help you, even though the product you were looking for wasn't in stock. We strive to provide exceptional customer service, and we're happy to hear that Guyo's efforts made a difference for you-GS
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