Wickes - Alton Avis 

323
TrustScore 5 sur 5

4,9

Mill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I wanted some sharp sand, all four bags on palet were split, A helpful staff member offered me a split bag at refuced price and packed it in another bag for me. Excellent cusomer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in to buy sheets of plasterboard a member of staff helped me put them in my van . Can't fault the staff in Alton always extremely helpful

L'entreprise a répondu

Noté 5 sur 5 étoiles

Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Alton

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Royaume-Uni

  • +44142080386

4,9

Excellent

TrustScore 5 sur 5

323 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(323)

14 565 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent helpful service

Excellent helpful service as I order heat logs for the winter provided by Guyo in the Alton store.

9 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Max was So helpful

Maz was So helpful, good humoured and lovely

10 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

Hi Roo, thank you for taking the time to leave a review. We are really pleased to hear that Max was helpful and good-humored. We appreciate your comments. -LG

Noté 5 sur 5 étoiles

Guyo at your Alton store is a creditgreat Staff to…

Guyo at your Alton store is a credit to Wickes. He is professional, polite, knowledgeable and can’t do enough to assist you.

9 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

Hi Jason, We're happy to hear that you had such a positive experience from Guyo at our Alton store. We appreciate you letting us know about the great service you received. -LC

Noté 5 sur 5 étoiles

Erdogan was very helpful in finding…

Erdogan was very helpful in finding products and mixing colours

7 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

Thank you for your positive feedback, We're happy to hear that Erdogan helped you find products required and mix colors.
- PP

Noté 5 sur 5 étoiles

Great customer service from yvette

Great customer service from yvette , always going above and beyond

4 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you taking the time to share your experience! We are so glad to hear that you received such great support.
- PP

Noté 5 sur 5 étoiles

Whickes alton excellent experience

Ive used whickes in alton many times
Using materials woods etc spent a few hundred quid. Nothings a problem I brought 15 sheets of ply back .no problems credited very helpful very easy pain free.
Most companies should take a leaf out of there book. And Erdoğan was very helpful.....brilliant

3 septembre 2025
Avis spontané
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Réponse de Wickes - Alton

Hi, Colin. Thank you for taking the time to share your review with us. I'm really pleased to see that you have had positive experiences shopping at our Wickes store in Alton. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great service!

Helpful, knowledgeable and efficient. It was a pleasure to visit! Thank you to Jon and the rest of the team.

23 août 2025
Avis spontané
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Réponse de Wickes - Alton

Hi Tim, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Highly recommend, great customer service

Peter was great from start to finish, very professional and highly informative, drawing on his experience within the industry.

After visiting our home, he gave reasonable and helpful advice to help us make the most of our bathroom space.

The Wickes bathroom showroom was well presented, with plenty of items available to view.

When a small hiccup occurred during the process, Peter was reassuring and very helpful, ensuring it didn’t cause us any distress or dissatisfaction. Communication was pleasant and consistent throughout.

I would highly recommend the team at Wickes, Alton.

1 mai 2025
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Réponse de Wickes - Alton

Hi, A Evans. Thanks for taking the time to share your review with us. I'm delighted to see that, Peter was professional, informative and reassuring during the design stage. I'm also happy to see that you're pleased with the communication you received throughout. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Denise was great!

Denise was really helpful and friendly today in the Alton store in helping us to plan our bathroom design. She had some great ideas and suggestions. Thank you for your help and time Denise!

9 août 2025
Avis spontané
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Réponse de Wickes - Alton

Thank you for taking the time to provide us with your feedback. We are thrilled that you had a great experience at our Alton store and that Denise was helpful and friendly, giving you useful advice and ideas for your bathroom design. -AK

Noté 5 sur 5 étoiles

Good selection of wood

Good selection of wood, even signed up today as a trade member, Guyo was very polite and helpful. Brilliant member of staff

6 août 2025
Avis spontané
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Réponse de Wickes - Alton

Thank you for taking the time to leave your review!
We're happy you found a good wood selection and that Guyo was polite and helpful.
- PP

Noté 5 sur 5 étoiles

Good service at this Wickes

Good service at this Wickes. Guyo is always helpful and a happy to put a smile on anyone’s face.

5 août 2025
Avis spontané
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Réponse de Wickes - Alton

Hi Louis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Had such good service today

Had such good service today, about to install a new large deck at home and didn’t know where to start. ERDOGAN in the store took me outside and showed me all the alternative deck timbers and joist wood plus risers and now feel more confident to order and do my new project. All the staff are helpful and pleasant.👍

5 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We're happy to hear that you received such great service and that Erdogan was so helpful in guiding you through your decking project. We appreciate your positive feedback on our staff! Good luck with your project! -AK

Noté 5 sur 5 étoiles

Excellent Designer

Just wanted to say that Joe in the design team at Alton has been fantastic. He designed a kitchen, family shower room and an ensuite for us. Initially he came out to measure up and then came up with the initial designs. We spent a couple sessions tweaking them, choosing colours, worktops, appliances etc. He was very knowledgeable and offered great advice. Wickes had a good range of products for us to choose from and we are delighted with the finished result.

16 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you sharing your positive experience with the design team. We're delighted to hear that the designs met your needs and that you found the advice helpful. Thank you for your feedback, we value it greatly!-GS

Noté 5 sur 5 étoiles

I went to Wickes Alton to purchase 18…

I went to Wickes Alton to purchase 18 onuline bitumen sheets. As you can imagine the total code was expense. That’s when Maz came to the rescue. She was not only very helpful in signing me up to the Wickes Trade Pro App where I saved some money, she was very pleasant and great customer service skills.

15 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We're happy to hear that Maz in our Alton store was able to provide such excellent support during your purchase. We appreciate you acknowledging their helpfulness and great customer service skills. Thanks for your positive feedback!

-AK

Noté 5 sur 5 étoiles

Great customer experience

Sam was delightful to deal with. He came and measured 2 bathrooms and cloakroom and made recommendations. Once I’d decided on a layout he then created graphics so that I could visualise the result. The designs were excellent and very cost effective. I would not hesitate to recommend Wicks for the quality of the fittings but also Sam for his attention to detail and a great customer experience

9 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you sharing your experience! We're happy to hear that you found the bathroom and cloakroom design process helpful and cost-effective. It's great to know the graphics helped you visualize the result and that you were pleased with the attention to detail-GS

Noté 5 sur 5 étoiles

Helpful advice and knowledgable

We are purchasing a Milton kitchen and Sam the kitchen designer has been very helpful and patient as we deliberate over the best format, style and appliances. Endlessly patient and knowledgable. Would recommend.

7 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We're happy to hear that our kitchen designer was so helpful and patient as you chose your perfect kitchen. We appreciate you recommending us! TW

Noté 5 sur 5 étoiles

Maz made our experience absolutely…

Maz made our experience absolutely incredible today. I can’t thank her enough for being so helpful and offering amazing advice. She is incredible!!! Thank you!

5 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you sharing your wonderful experience. We're happy to hear that our team member Maz was so helpful and offered such amazing advice. Thank you! - LC

Noté 5 sur 5 étoiles

Went to Wicks this morning

Went to Wicks this morning, great customer service from Maz, so helpful and professional.

1 juillet 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you taking the time to leave us this fantastic review! We're so happy you had great support from our team member Maz-GS

Noté 5 sur 5 étoiles

Great customer service

Helpful, friendly, knowledgeable, professional. Maz went out of her way to make sure my request was fully met. Very good customer service.

30 juin 2025
Avis spontané
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Réponse de Wickes - Alton

We appreciate you sharing your feedback and are so glad to hear about the wonderful service you received! We will be sure to pass on your kind words! TW

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