Today I wanted some sharp sand, all four bags on palet were split, A helpful staff member offered me a split bag at refuced price and packed it in another bag for me. Excellent cusomer service.
L'entreprise a répondu
Établissement
Changer d'établissementMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
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Lisez les avis des autres
Peter Ward a staff member having worked with the Design Team gave us invaluable advice to how to change the filter on our kitchen boiling tap and saved us time and money which the tap manufacturer fai... Voir plus
L'entreprise a répondu
Guyo was fantastic with me and my little girls. He helped us choose the colour, talked us through an acccount and in general was exceptionally helpful. Thank you for such a great service Guyo.
L'entreprise a répondu
Our bathroom design consultant, Sam, was superb. He visited our home, listened carefully to our plans, understood our requirements and came up with an excellent design and clear quote. He was really... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Alton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Royaume-Uni
- +44142080386
4,9
Excellent
320 avis
Demande des avis aux clients
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Fantastic store
Fantastic store — always friendly and incredibly helpful. The staff are very accommodating and happy to assist with any questions or advice. Be sure to find Maz — she’s a wealth of knowledge and wonderfully friendly!
8 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hi, Lorraine. Thank you for taking the time to share your review with us, We are really pleased to see that you find our staff to be friendly and helpful, especially, Maz, who provided excellent customer service. Thank you again for your kind feedback. - Scott H
Guyo helped me from start to finish
Guyo helped me from start to finish - I was looking lost in the store and he offered help, and was knowledgeable on all aspects.
He then helped me place an order for home delivery
19 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Matt, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Exceptional service from staff
A massive thank you to Guyo who went above and beyond to help me. Loading trolleys and the van with a large quantity of plaster board in heavy rain.
The customer service from Guyo and other staff was excellent.
19 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Daniel.
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team offered excellent service and went the extra mile to assist you.- PP
I came to buy a trellis
I came to buy a trellis and at the till Guyo was helpful and friendly and steered me in the right direction for all I needed. Always a pleasure to visit Wickes in Alton.
19 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Smithy.
We're happy to hear that your visit was a pleasure! It's great to know our team member was so helpful in guiding you. Thank you for your positive feedback.
- PP
peter was very helpful and polite
peter was very helpful and polite, great service around.
4 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hey Simon, thanks for your five-star review, and I'm glad you enjoyed the service from Peter in our Alton store! - Dylan
A great Help with Tradepro
Helping me set up a tradepro account in store.
GUYO at Alton was more than helpful - good with tech and very personable.
AlanB Four Marks, Alton.
29 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hey Alan, thank you for your amazing review, and I'm delighted that Guyo in our Alton store was really helpful and was able to assist with your tradepro account setup! - Dylan
I've just been into Wickes in Alton…
I've just been into Wickes in Alton Hants to buy a few bits including a LARGE sheet of OSB that is FAR too big for me to get onto the roof of my car. A very nice Gentleman ( Guyo) helped me out. This is not the first time this has happened either the staff are always helpful and friendly - well done Team Wickes Alton 👏👏👏
9 octobre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Nicholas, we're happy to hear that you had a positive experience in our Alton store. It's great to know that our team members are always helpful and friendly, and that one of them assisted you with your purchase. We appreciate your feedback! -LG
Réponse de Wickes - Alton
Hi Simon, we're glad you had a positive experience. Thank you for your kind words and for sharing your feedback with us, we appreciate it. -LG
Guyo
The new man, Guyo, is such a breath of fresh air. Actually happy and smiling which is so uplifting. Super helpful. The whole town would be better if more people were like him. The new music playing has been good too 😆
23 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hey Diane, thanks for your five star feedback and I'm delighted that Guyo was amazing throughout your visit to our Alton store! - Dylan
Jon was great so helpful so…
Jon was great so helpful so knowledgeable nothing was out of his way thank you Jon.
27 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi, Tim. Thank you for taking the time to share your review with us. I'm happy to see that Jon was helpful and knowledgeable. Thank you again for your kind feedback. - Scott H
Guyo was extremely helpful and…
Guyo was extremely helpful and efficient helping us sign up for a trade account for discounts for future purchases. He truly has the customers best interest at heart providing good service and very friendly
26 septembre 2025
Avis spontané
Réponse de Wickes - Alton
We appreciate you sharing your feedback. We're happy to hear that you found the service helpful and efficient when signing up for a trade account.
- PP
Maz was exceptionally helpful in…
Maz was exceptionally helpful in assisting me with finding the correct product!
21 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi, Stig. Thank you for taking the time to share your review with us. We're happy to see that, Maz, was really helpful with finding you the correct product. Thanks again for your kind feedback. - Scott H
I must say a huge thank you to GUYO for…
I must say a huge thank you to GUYO for helping me with a lot of paint mixing he is unbelievable worker and very helpful thanks to him I was on my way x
21 septembre 2025
Avis spontané
Réponse de Wickes - Alton
We're happy to hear that you received such great assistance from Guyo with your paint mixing. We appreciate you taking the time to leave us this fantastic feedback! -AK
Thanks to Maz for going above and…
Thanks to Maz for going above and beyond to help me in store this past weekend. I really appreciated her help with everything!
21 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Emily, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Maz in our store and that they provided you with useful advice. -AH
Shout out to Maz & Guyo
Shout out to Maz & Guyo. Friendly and great service, nothing too much trouble. I bought loads of plumbing supplies and returned a whole bunch back across 4 scrunched up receipts, all good 👍
8 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi James, we're happy to hear that you received friendly and great service. We appreciate your positive feedback regarding your purchase and returns. Thank you! -LG
JON was incredibly helpful and I was…
JON was incredibly helpful and I was pleased to have met him
14 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Michael, thank you for taking the time to leave a review. We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us! -LG
Exerlant customer service from Yvette…
Exerlant customer service from Yvette ,helped me find what i was looking for and very knowledgeable
15 septembre 2025
Avis spontané
Réponse de Wickes - Alton
We appreciate you sharing your experience. We're glad to hear you received excellent customer service from Yvette, who was able to find what you needed and was very knowledgeable. -AK
Great service Wickes Alton
First class service from Nick today at Wickes in Alton, even helped me load the car. Thank you
15 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Howard, We're happy to hear that you received first-class service and assistance. Thank you for sharing your positive experience with us! -LG
Friendly and helpful
Was asked about if I had a trades account, when I said no Guyo the gentleman who served me helped me create one and left with 10% off. Fast and efficient.
11 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Furkan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Excellent helpful service
Excellent helpful service as I order heat logs for the winter provided by Guyo in the Alton store.
9 septembre 2025
Avis spontané
Réponse de Wickes - Alton
Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
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