Wickes - Baguley Avis 

Second kitchen from Wickes this time just changing the doors because after 14 years the units are still perfect.
And after 14 years we even got the same sales person Tony Broadbent, and just as helpful and friendly as last time. 5 star service even though we kept changing our minds.
Long service is something you get when the company you work for values their staff and the staff value the product.

From the get go we had a great rapport with Tony, he was knowledgeable, personable, funny and not at all pushy!! We explained our needs and he delivered with recommendations and suggestions for the best kitchen. We personally cannot recommend Wickes highly enough and are really looking forward to receiving our new kitchen!

Tony Broadbent was very professional by fully explaining how the service works ahead of my appointment. Visiting the house ahead of the instore appointment to get accurate measurements and have a conversation about the possible design in person was a valuable experience and left me feeling assured that the he had a good sense of the space and offered suggestions that I had not considered.

Wickes planned and installed a new wet room for us, the designer Hayley took us through the design process and even though we changed our times came out with an excellent design for us. The installers (7 Seven Bathrooms & Kitchens Ltd) were excellent, they were clean and tidy and worked very hard, they finished in 5 days when we expected it to take twice that long, the finish was great and we are very happy with it. The Wickes support staff were also great, keeping us informed all the way and making sure we were happy.

I have never bought a kitchen or bathroom before and to be quite honest whenever I buy anything big may that be a sofa or car etc I have always found the sales people to be not hugely knowledgeable or a bit Salesey push type and it puts me off however this has 100% not been my experience with wickes. Hayley cassells has been absolutely outstanding from start to finish, without Hayley I we would have shopped around but she is hugely knowledgeable, polite, friendly and although you can tell she is brilliant at sales she certainly does not come across as salesey hand on heart an amazing experience and Hayley I am sure under wickes’s gudiance has been amazing thank you so much and if we ever neee another big person I will come look for Hayley’s help.

After getting quotes from some local contractors we visited Wickes as we wanted the security of dealing with a large company with good customer reviews. From the start Hayley was a delight to deal with. Patient, knowledgeable and responsive, even replying to emails out of hours. We are absolutely in love with our new ensuite shower room. The work has been completed to a high standard by Jak @ Rafal. They were super efficient, even working until 8pm one night to get the work done! They were clean and tidy throughout the project and very pleasant and professional to deal with. All in all a great, smooth experience and we won’t hesitate to contact Hayley and the team for our next project.

Visited for the first time after moving to the area and carrying out some unexpected electrical work. The team were especially helpful and spent time ensuring I get the right products for the job. They also returned some incorrect items I had ordered with no fuss. Keeley was the lady who helped me, with the expert advice of Phoenix.

Hayley was fantastic to work with while designing our perfect kitchen. From the very beginning, she really listened to what we wanted and helped turn our ideas into a design that was both beautiful and practical. She was patient, knowledgeable, and always happy to suggest ideas we hadn’t thought of, which made a big difference to the final result.
Throughout the whole process, Hayley was professional, responsive, and easy to work with. She made what could have been a stressful project feel smooth and enjoyable. We’re absolutely delighted with our new kitchen and would highly recommend Hayley to anyone looking for help with their kitchen design

Huge shout out to Wickes in Baguley, Hayley is an absolute star, excellent service from start to finish and always on hand whenever I needed help and advice even when she wasn't working and even after completion, Hayley is still there making sure everything is perfect. My kitchen is amazing and I love spending time here now and many thanks to Andy and the team for a super professional job with installation, plumbing, electrics etc and extremely lovely people and Andy went above and beyond for me. Thanks so much.

Excellent service. Particularly from Phoenix who was so helpful , polite and knowledgeable. Also received an unexpected discount on my purchase.
Thank you!! I’ll be back!

Hayley was so helpful professional and went above and beyond would highly recommend to family and friends so delighted eith my new kitchen

Ike was helpful, friendly and provided an excellent service. He found what I was looking for, got a trolley and loaded the items and even suggested I buy one extra. He is a credit to Wickes and I also saw him being as helpful and friendly to other customers.

Hayley is a superstar, from design to completion of installation she was super helpful and always on hand to help with any queries (even checking in on her days off!). Also a big shout out to Eni and his installation team who were great all round. They all worked so hard to get mum's bathroom installed as quickly and painlessly as possible. What a fantastic team ❤️

Keeley was a fantastic help, and I noticed she stopped what she was doing to help me find paint. The choice was overwhelming and she explained the differences and was very knowledgable. I bought large tubs of the Wickes brand, and I am very happy with my purchase . Keeley even helped me at the till with difficulties with my card payment. The overall shopping experience was very satisfying and makes me want to return due to her skills

Came for a click and collect and was in and out in minutes!!! Amazing service from Ike in the Baguley store- noticed me & came to help before I even arrived at the till and had my order ready in a few minutes. Cheerful service with a smile that made my day!!!!

Assisted by Ike at the Baguley store in
Manchester.
His relaxed and most helpful
manner made finding items I needed easy.
So good!
Thank you Ike

Mirza was our kitchen designer, he was very professional, knowledgeable and flexible throughout. I would recommend him to a friend.

Samantha was so helpful and understanding that I had to leave a review. Excellent customer service and will definitely go to Wickes for my DIY needs, thank you Samantha

Whilst at the checkout a member of your staff noticed I was struggling with the items purchased. He very politely asked it I had all that I required and if I required assistance to the vehicle. He is a great asset to your company. Many thanks.

Great guy on the checkout today, very friendly and helpful. Makes a great impression with a human touch which is rare for such a big company. Thanks Ike.