Wickes - Bicester Avis 

59
•
TrustScore 4.5 sur 5

4,4

Launton Road, Bicester Oxfordshire, OX26 6PZ, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hi popped down to my local wickes for some paint ended up come out with more then expected to a big massive thank you yo sue and corrina that help me with everything

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always served with a smile. Very professional. Suzanne is setting the standard in the Bister store.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to thank Guido at wickes Bicester for his amazing service,his attentiveness and attention to detail on helping us choose a kitchen. He has put in so much work and effort and been incredib... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Made a small ONLINE order for two sleepers and paid and chose a delivery date which was confirmed. Then 2 days before the delivery date the Bicester store left a garbled voicemail message... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Bicester

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Launton Road, Bicester, Oxfordshire, OX26 6PZ, Royaume-Uni

  • +441869356200

4,4

Excellent

TrustScore 4.5 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(59)

14 656 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hi there I would like to thank Wickes…

Hi there I would like to thank Wickes in Bicester for the wonderful service received by Leo at the store on the 10th of April , we’re myself and my wife was very impressed with his politeness and customer service helping us with our doubts and issues regarding a few different items on the date . The all team at Bicester Wickes are definitely great pleope and very professional, especially Leo please send our feedback to Him ! Oseas Nunes

10 avril 2025
Avis spontané
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Réponse de Wickes - Bicester

Hey there, thank you for your positive feedback, and I'm glad that Leo was able to help you and your wife throughout your visit! - Dylan

Noté 5 sur 5 étoiles

A great design collaboration

The design phase for our new kitchen and bathroom has been made easy and enjoyable by the skill and attention to detail of the Wickes designer Guido Raffaelli. He contributed excellent ideas that built on ours; it felt like a great collaboration.

31 mars 2025
Avis spontané
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Réponse de Wickes - Bicester

Hey Rachel, thank you for your positive feedback, and I'm delighted you enjoyed the service from Guido throughout your kitchen and bathroom projects, enjoy your new space! - Dylan

Noté 1 sur 5 étoiles

Extremely bad returns policy This is a nice store but I have had…

This is a nice store but I have had difficulty twice in returning items. I bought a paint roller which did not fit the sleeve in spite of being marked as the correct size. The supervisor would only give me a 50% discount as a small label had been removed. It was returned within a few hours in perfect condition. The supervisor was rude to me. I would not ever shop there again if there was a similar DIY store in the town where I live.

24 mars 2025
Avis spontané
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Réponse de Wickes - Bicester

Hey Ruth, thanks for your valuable feedback, and I'm sincerely sorry to hear about your situation. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Noté 5 sur 5 étoiles

The bathroom designer Jenny put some…

The bathroom designer Jenny put some lovely deisgns together fir us at Wiches and did a site visit to measure up.

7 mars 2025
Avis spontané
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Réponse de Wickes - Bicester

Hi Matt, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jenny in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Kitchen makeover

Wickes made the experience of having a complete kitchen refitting stress free the works carried out by professional fitter to high quality, everything delivered on time.
Found the design phase easy to assess what was possible, generally very pleased with the outcome

24 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi there, thank you for leaving your wonderful review, we are happy you enjoyed your stress-free Kitchen makeover - SW

Noté 5 sur 5 étoiles

I would like to thank Guido Rafaelli at wickes Bicester

I would like to thank Guido at wickes Bicester for his amazing service,his attentiveness and attention to detail on helping us choose a kitchen. He has put in so much work and effort and been incredible helpful through the whole kitchen design. Totally reccomend him snd his knowledge amd ability to make dreams come true been a pleasure to deal with him.

7 décembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi, S Nayler. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Guido at our Wickes store in Bicester, was amazing, attentive and helpful during your design process. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Jennifer the kitchen designer was…

Jennifer the kitchen designer was amazing with her service. She came into work on her day off just so that she could give us an appointment on a suitable time for us. Just ordered our new kitchen and can’t wait to see it. Highly recommend.

24 octobre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi Anar, thanks for taking the time to share this feedback, we are pleased to hear that Jennifer provided you with an amazing service, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Purchasing some loft insulation

Purchasing some insulation to complete a DIY project and operations manager Vicky kindly saved me over £60 by advising me of some damaged stock that was being sold at a discounted £5 per item.
Excellent customer service which must be commended.
Saved me money! A great start to the weekend. Thanks Vicky!

28 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hey Caroline, thanks for your five-star review, and I'm delighted that Vicky was super helpful in our Bicester store! - Dylan

Noté 5 sur 5 étoiles

Great store in Bicester.

Speedy service, friendly staff, very knowledgeable about products and location of things in store.

18 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Visited Bicester Wickes store on…

Visited Bicester Wickes store on Tuesday this week and was helped by Nikki to find what I needed. She went above and beyond. Thank you and will definitely come back.

17 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi Elaine, thanks for taking the time to share this feedback, we are pleased to hear that Nikki went above and beyond for you, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Great customer service

Been in multiple times over the last two weeks regarding materials for a series of projects. Some involved orders for delivery and both kev and Julie were fantastic in dealing with the orders whilst somehow remaining attentive to other customers. Thanks Wickes team - will be returning

10 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi Chris, Thanks for taking the time to give us your feedback on this order, I'm glad to learn Kev and Julie were fantastic at dealing with not only you but other customers in the store, we look forward to your next visit! - SF

Noté 5 sur 5 étoiles

Fantastic very helpful team of people

Fantastic very helpful team of people. Today I have been served by Suzie wonderful woman always friendly and with beautiful smile.

9 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hello Artur, thank you for your wonderful store review, I'm glad Suzie in our Bicester store was very friendly and helpful! - Dylan

Noté 5 sur 5 étoiles

Due to the nature of my business

Due to the nature of my business, I shop at Wickes very regular and every time I come into the store, Suzie goes above and beyond whether it’s Purchasing at the tills or click and collect it’s always service with a smile

3 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Suzie has been going above and beyond for you, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Very helpful and welcoming staff

Very helpful and welcoming staff, especially the tall blonde member of staff with glasses (didn’t get a chance to grab his name….) answered every question I had, went above and beyond to ensure I got what I needed :)

3 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi Fern, thanks for taking the time to share this feedback, we are pleased to hear that the team where on hand to answer your questions, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Helpful friendly staff

Always go to Wickes for my building supplies, staff is always helpful and susie is friendly and up for a chat.

4 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi, JT. Thank you for taking the time to share your review with us. I'm glad to see that you find us good for building supplies and that you also find our staff to be helpful. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

wonderful staff

wonderful staff, really helpful and knowledgeable!!

27 août 2024
Avis spontané
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Réponse de Wickes - Bicester

Hey Hannah, thanks for your five-star review, and I'm delighted you're happy with the service you've received from our wonderful and helpful staff! - Dylan

Noté 5 sur 5 étoiles

wonderful store!!

very helpful and friendly staff and all over very pleasant experience!! will be sure to pop back soon :)

2 septembre 2024
Avis spontané
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Réponse de Wickes - Bicester

Hi Keeley, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided by the staff. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 1 sur 5 étoiles

I travelled 12 miles to store

I travelled 12 miles to store.
Guttering item i required was out of stock.
Checkout assistant very polite but, stock was showing as 14 in stock on computer although 0 in stock.
He was unable to discover when stock will be replenished.

29 août 2024
Avis spontané
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Réponse de Wickes - Bicester

Hey Duncan, thanks for your valuable feedback, and I'm deeply sorry to hear about your experience travelling to a store for stock. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

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