Wickes - Bradford Avis 

57
•
TrustScore 4.5 sur 5

4,7

Princeroyd Way, Ingleby Road, Bradford West Yorkshire, BD7 2BH, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely appalling service, delivery scheduled between 1-5, not on time came at 7.40 no apology. The Bradford branch manager asked me what do you want me to do about the delivery. Never order from... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Bradford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Princeroyd Way, Ingleby Road, Bradford, West Yorkshire, BD7 2BH, Royaume-Uni

  • +441274501515

4,7

Excellent

TrustScore 4.5 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(57)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service by Paul Hanan &…

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

24 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Shuaib. We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that Carol and Paul were so patient and provided such helpful guidance to assist you with our products. Thank you very much for taking the time to share your highly recommended feedback with us. - Andrew

Noté 5 sur 5 étoiles

Manager Paul went above and beyond to…

Manager Paul at the Bradford Ingleby road store went above and beyond to help us. He was very friendly and efficient.

23 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

Thank you for your wonderful feedback! We're delighted to hear that Paul went above and beyond to help you. We'll be sure to pass on your kind words to him. -AK

Noté 5 sur 5 étoiles

Asma at the Bradford Wickes provided…

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up to save money on my project. Her friendly, helpful approach made my visit seamless and much more productive.

17 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

We are so pleased to hear about your fantastic experience! It is wonderful to know that Asma was so attentive and helpful in guiding you through downloading our mobile app to help save money on your project. We truly appreciate your kind feedback and look forward to welcoming you back soon. -AK

Noté 5 sur 5 étoiles

I visited the Bradford store today and…

I visited the Bradford store today and was very pleased with the Customer Service, Asma at the tills was very helpful and she wasn’t just doing a job, she genuinely wanted to make sure I left with what I needed also opened me a trade account to save me more money thank you so much

10 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi, Belal. Thank you for taking the time to share your review with us. We're really pleased to see that, Asma provided great helpful customer service during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Staff called Asma was so helpful and…

Staff called Asma was so helpful and helped me to open a account , her appreciation and help was outstanding

9 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Farmeen. Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that you received outstanding support and clear guidance while setting up your new account with Asma. - Andrew

Noté 5 sur 5 étoiles

Bradford colleague fantastic

A colleague at the Bradford branch called Ensar helped me find the construction materials I needed, advised me on what was durable and helped me carry it all to my car. Fantastic worker. Thank you.

1 juillet 2026
Avis spontané
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Réponse de Wickes - Bradford

We are so pleased to hear about your positive experience! It is wonderful to know that Ensar offered great advice on product durability and helped load the heavy items into your vehicle. Thank you very much for taking the time to share your kind feedback with us. -AK

Noté 5 sur 5 étoiles

Staff was very helpfull

Staff was very helpfull - helped me with discount and in general was friendly

2 octobre 2026
Avis spontané
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Réponse de Wickes - Bradford

We are so pleased to hear that our team provided such friendly and helpful service during your visit. It is wonderful to know they were able to assist you with savings and make your experience a positive one. We truly appreciate your kind feedback. -AK

Noté 5 sur 5 étoiles

Huge shoutout to Paul and Amanda

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional service from start to finish—I couldn't recommend them more!

30 septembre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hello Wasiq, We are so pleased to hear about your fantastic experience! It's wonderful that our team went above and beyond to ensure every unit and fitting was spot on. We are delighted you couldn't recommend us more! - FC

Noté 5 sur 5 étoiles

Use click & collect

Use click & collect, staff very helpful & get the orders out quick, especially asma who has got used to me

11 septembre 2026
Avis spontané
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Réponse de Wickes - Bradford

We're so pleased to hear that you find our click & collect service efficient and that our staff are very helpful. It's wonderful to know that Asma gets your orders out quickly. -AK

Noté 5 sur 5 étoiles

I would like to thank Paul store…

I would like to thank Paul store manager for his assistance and patience will be visiting again.

26 septembre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hello, We are so pleased to hear that our store manager was able to provide such helpful and patient assistance. We truly appreciate your kind words and look forward to your next visit! -JG

Noté 5 sur 5 étoiles

Outstanding customer service from Lisa and Asma at Wickes

I was served by Lisa and Asma at the Bradford branch on Ingleby Road and I honestly cannot thank them enough for the fantastic customer service they provided.

I had a very large order of over £700, all in the trolley, which had to be scanned individually so that everything could be arranged for delivery which isn’t the norm as it’s usually click and collect. It wasn’t the easiest process, especially with other customers waiting, but Lisa and Asma worked together brilliantly as a team to get everything processed as efficiently as possible.

What really stood out was how reassuring, friendly and professional they both were throughout and never made me feel that my large order was a problem or an inconvenience.

Lisa and Asma are a real credit to Wickes. I really appreciate the time and effort they put into helping me, and I couldn’t have asked for better customer service. Thank you both I shall be back again :)

11 septembre 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi, We are absolutely thrilled to hear about your fantastic experience at our Bradford branch. It's wonderful to know that both Lisa and Asma worked so efficiently and professionally to assist you with your large order. We appreciate you recognising their outstanding customer service. - FC

Noté 5 sur 5 étoiles

The staff at the Ingleby rd branch in…

The staff at the Ingleby rd branch in Bradford are really helpful, they give advice and help find items in store quickly when I’ve been in a hurry. Big thanks to Asma who suggested the WickesPro trade membership and patiently helped with the application too!

6 août 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Junaid, We're so pleased to hear about your positive experience at our Bradford branch! It's wonderful that Asma was helpful and efficient, especially when you were in a hurry. We appreciate your kind words about the assistance received with the trade membership application. - Sean

Noté 5 sur 5 étoiles

Outstanding Customer Service from Paul

had a very disappointing experience with my order from Wickes. There were several issues, and initially I felt that my dissatisfaction wasn't being acknowledged, which was frustrating.

However, I want to recognise Paul, the store manager, who completely turned my experience around. He listened carefully to my complaint, took my concerns seriously, and resolved the issues professionally. He genuinely went out of her way to help and made me feel valued as a customer.

I'd also like to thank his colleagues, Lucaas and Asma, who were both helpful and supportive throughout. Unfortunately, not all staff showed the same level of care, as some dismissed my concerns. Thanks to Paul, Lucaas, and Asma, my confidence in the store was restored.

Excellent customer service from Paul and her team—they are a credit to Wickes.

25 juillet 2026
Avis spontané
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Réponse de Wickes - Bradford

Thank you for taking the time to share your detailed feedback with us. We sincerely apologise for the initial disappointment and frustration you experienced with your order. We are truly pleased to hear that Paul along with Lucaas and Asma were able to turn your experience around by listening to your concerns and resolving the issues professionally. We appreciate you recognising their excellent customer service, and we will address the inconsistencies in staff care to ensure a better experience for all our customers. -AK

Noté 5 sur 5 étoiles

Excellent service from Asma at Ingleby…

Excellent service from Asma at Ingleby road bradford store, always nice to deal with someone so friendly and professional first thing in the morning. And ofcoursec10% trade discount always helps. A true gem of a lady in your team

21 juillet 2026
Avis spontané
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Réponse de Wickes - Bradford

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Asma was friendly and professional, making your morning visit a pleasant one. Thank you for your kind feedback! -AK

Noté 5 sur 5 étoiles

Fantastic Service


Fantastic Service from Asma at the Bradford store. Got me signed up for the trade account in a couple of minutes and saved me 10% on my purchase there and then, and all future visits. Friendly and very helpful, a credit to Wickes!

25 juin 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Richard, We truly appreciate your wonderful feedback! We are delighted to hear about your positive experience and the excellent service you received. Thank you for sharing this. -Ellysse

Noté 5 sur 5 étoiles

Brilliant staff

Brilliant staff, helped me to sortout a few things and knew exactly what I needed.
A mention for Asma who found what I needed. Great job. Recognition for outstanding Wickes staff.

19 juin 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Waynebrown, We're delighted to hear Asma provided excellent assistance and found exactly what you needed. Thank you for your wonderful feedback! - Sean

Noté 5 sur 5 étoiles

I would like to thank Ensar for his great customer service

I would like to thank Ensar for his amazing customer service, I came in for a few accessories and he was very helpful along the way

13 juin 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi Ashton, we are so glad to hear Ensar provided amazing and helpful service. We appreciate your kind words! -LR

Noté 5 sur 5 étoiles

Came in

Came in , there was no staff available the manager stated however ensar came in and assisted me with garden slabs. Really good brother , 10 star customer service

13 juin 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi there, we're so glad to hear our team member provided excellent service, even when short-staffed. Thank you for your kind words! -LR

Noté 5 sur 5 étoiles

I needed ten bags of cold lay tarmac…

I needed ten bags of cold lay tarmac earlier today. Wickes had it in stock but I was unable to load it on the trolley. One of their staff, Mo Ghulam helped me load it and suggested a better way of using the trolley (pull it rather than pushing it). Very much appeciated his help, great service thank you.

9 juin 2026
Avis spontané
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Réponse de Wickes - Bradford

Hi there, we're so happy to hear Mo provided such excellent service and helpful advice. We truly appreciate you sharing your positive experience with us! -LR

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