Wickes - Bradford Avis 

57
•
TrustScore 4.5 sur 5

4,7

Princeroyd Way, Ingleby Road, Bradford West Yorkshire, BD7 2BH, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely appalling service, delivery scheduled between 1-5, not on time came at 7.40 no apology. The Bradford branch manager asked me what do you want me to do about the delivery. Never order from... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Bradford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Princeroyd Way, Ingleby Road, Bradford, West Yorkshire, BD7 2BH, Royaume-Uni

  • +441274501515

4,7

Excellent

TrustScore 4.5 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(57)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff very helpful needed glue Mo…

Staff very helpful needed glue Mo helped me find what I needed

12 août 2025
Avis spontané
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Réponse de Wickes - Bradford

HI Arfan, thank you for taking the time to leave a review. I'm really please to see that Mo was able to help find the glue that you needed. -LG

Noté 5 sur 5 étoiles

Great customer service from Asma and…

Great customer service from Asma and very helpful. Thank you.

12 août 2025
Avis spontané
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Réponse de Wickes - Bradford

We appreciate you taking the time to provide us with your feedback. We are delighted you had a positive experience with Asma! -AK

Noté 5 sur 5 étoiles

I always go wickes always get…

I always go wickes always get everything I want.staff is always helpfull.till staff asma is always helpful.

12 août 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi Erick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

I’ve been to the Bradford branch first…

I’ve been to the Bradford branch first time coming I needed help buying a kitchen and Amanda was very helpful and I have now purchased a kitchen also today been to Bradford for refunding some tiles and Amanda was very helpful again thank you.

11 août 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi There,

We're happy to hear that you received such helpful assistance during your kitchen purchase and tile refund. We appreciate you taking the time to share your positive experience.

-Ellysse

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, special thanks to Aqib for going out of his way to help us.

1 août 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aqib in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Amazing service by carol kindness…

Amazing service by carol kindness respect AMAZING

9 août 2025
Avis spontané
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Réponse de Wickes - Bradford

We appreciate you sharing your feedback. We are so glad to hear you received amazing service from Carol with kindness and respect! -AK

Noté 5 sur 5 étoiles

Great

The young man who served me was extremely helpful, kind and patient.

8 août 2025
Avis spontané
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Réponse de Wickes - Bradford

We appreciate you taking the time to leave your feedback. We're so happy to hear you had a positive experience. -AK

Noté 5 sur 5 étoiles

My go to DIY store

My go to DIY store. They are always fully stocked, well priced, wiith helpful, knowledgeable, friendly staff. In particular Carol, who's keeps the tills ringing and the customers happy.

8 août 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi Duncan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Pleasant experience

I came in on wednesday as i needed some paint. I came across ryan who was extremely helpful and patient with me. He is a credit to wickes and a credit to the bradford branch. I found exactly what I needed and will definitely be back again

6 août 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi Kamran Rafaqat, we're happy to hear that you had such a positive experience during your visit to the Bradford branch We appreciate your kind words regarding the assistance you received by Ryan; it's great to know we could help you find what you needed. We look forward to seeing you again. - LC

Noté 1 sur 5 étoiles

Poor customer service by Joe in wickes bradford

My Wife came in to return some faulty door handles, due to the faulty and loose rattly
Handles we decided to remove the components as we lost faith in the product.
My wife went down to branch to return, the staff came across very abrupt and was being really arrogant. My wife tried to stay calm throughout however the staff was being really unprofessional and blunt. Joe was extremely rude to her and made her feel like never returning to the store.
Now for someone to spend £100s with a retailer to be treated like absolute garbage when trying to return there fault items.
I felt the need to express her feelings as now she does not feel comfortable going to wickes BD7.
She now uses pudsey even though they are 10 miles away
Nobody should be lead to be treated like that.

15 juillet 2025
Avis spontané
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Réponse de Wickes - Bradford

We appreciate you bringing this to our attention. We're sorry your wife had a negative experience returning the door handles and that she was treated rudely. This is not the level of service we expect our customers to have when coming into our stores. We will raise this with the relevant team(s) to look into further internally.

Noté 5 sur 5 étoiles

Excellent Store

Came in a few days. Have to say the staff in this store were excellent! Lucaas was a great help and so was Vicky on tills. Keep up the good work!

28 mai 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lucas in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent Customer & Friendly staff & Management.

Excellent Customer service provided on every occasion I have attended this store, The staff extremely helpful when you can’t find certain products. Also, the information and knowledge of their products is brilliant. They also provide you fantastic advice about which products will be good to use when asked about. The staff and management are always available and deal with any issues I have had professionally and immediately. I always recommend friends and family to go to this store due the excellent customer service and friendly staff. I would like particularly like mention Aqib who has always been extremely polite, professional and very helpful on the last few occasions I have visited the store.

28 mai 2025
Avis spontané
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Réponse de Wickes - Bradford

Hi Azhar, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Aqib in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Don’t judge a book by it’s cover

I have previously bought a kitchen from Wickes, and while I was passing through Bradford to visit a friend I thought I would call in to the local store to purchase a few items I needed. I was a little surprised when I first saw the store as it looks a little bit “older” than my local store and certainly didn’t appear as inviting. But to not judge a book by it’s cover, I went in to the store and was immediately lost and needed some help finding the bits I was after. I asked the lady that was on the till if anyone was free and she called for someone, and I was fortunate enough to be assisted by Craig, who was very polite and knowledgable and helped me with all the bits I required, and even processed the sale through the till for us. This just goes to show that good customer service doesn’t need a fancy store!

21 mai 2025
Avis spontané
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Réponse de Wickes - Bradford

Hey Kevin, thanks for your five-star review, and I'm glad you enjoyed the service in our Bradford store from Craig! - Dylan

Noté 5 sur 5 étoiles

Bradford Ingelby road

Bradford Ingelby road.
This store has good people in it - kind and friendly in particular, Jim. He was so helpful and i spent an extra 20mins in the store because i felt comfortable. Jo, Tamara and Lisa were great. I even opened a trade pro account with Lisa. I will be recommending this Bradford Wickes store on ingelby road branch. for all of friends and family. Thank you Team Wickes Bradford.

26 octobre 2024
Avis spontané
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Réponse de Wickes - Bradford

Hi Customer

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jim and the rest of the staff was able to provide you with an excellent service. - SF

Noté 5 sur 5 étoiles

Really come back in recent months

Really come back in recent months. Well stocked, tidy, & really nice staff. Asma on the tills is always bright and so helpful

11 octobre 2024
Avis spontané
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Réponse de Wickes - Bradford

Hey Alan, thank you for sharing your five-star review, and I'm glad that you enjoy the service in our Bradford store! - Dylan

Noté 5 sur 5 étoiles

Came in the morning dealt with abid

Came in the morning dealt with abid. How amazing.100/10 excellent service with a wall paper stripping.

Then came back 3 hours later dealt with John same amazing 100/10. Helped with a radiator key.

Honestly been to b and q and toolstayion station today but the service at wickes girlington bradford was beyond what I expected. Well done keep it up.

3 septembre 2024
Avis spontané
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Réponse de Wickes - Bradford

Hey there, thanks for your five-star review, and I'm delighted that enjoyed the service from our Bradford store! - Dylan

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