Wickes - Brentwood Avis 

We recently had our bathroom supplied by Wickes Brentwood and had a great experience from start to finish.

A special thank you to Tunay, our advisor, who was knowledgeable, patient, and incredibly helpful throughout the design process. He made everything straightforward and ensured we chose the right layout and products for our space.

We’re really pleased with the final result and would happily recommend Wickes Brentwood — especially Tunay for his excellent service.

Thanks to Tunya I now have an absolutely amazing kitchen, not only was it the best price out 5 leading competitors he even got us great deals on out appliances, if you’re going in to get your kitchen priced or designed go and see, Tunya top salesmen

Great service. Navdeep was our consultant for our new kitchen, he was very knowledgeable and had some great ideas that we took on board. If you're thinking of a new kitchen I highly recommend Wickes Brentwood and Navdeep.

Friendly, helpful staff, especially Connor

The kitchen installer (name in the title) was excellent, attention to detail was fantastic, very reliable.

I had a delivery today,it was first class service from start to finish. I would highly recommend wickes Brentwood.

Leanne was extremely helpful and professional, both when she came to our house to look at the existing kitchen and to talk to us about what we wanted , and when we went into the store to look at the computer generated plans and choose worktops etc. she certainly knows her job. So was able to answer all our questions.
Excellent service!

Tunay at Brentwood could not have been more helpful and patient. Ours was a small order simply to refit a utility room, but he came up with creative suggestions so we can put a quart into a pint pot, with a smart look and at an affordable price. It's no longer the "Futility Room".

Was happy with the first option, but now looking at the details, I have queries on the sizes of the cabinets, and have now decided I don't think I need all the wall cabinet space suggested. Unsure on the dimensions of the usints suggested, and think I need more details on the cabinets. Width, and depth of the wall cabinets are unknown. Now thinking of a change of what I had been discussing.

I enjoyed the Design Consultant, Navdeep's company. He was friendly and enthusiastic for the product, Wickes, Solar Heating systems.
Unfortunately, he was unable to provide me with technical advice, which was what I was keen to receive. He did provide a price and information provided by the company for which I was grateful, but I learned little about the system and whether it could facilitate the intended internal heating provision I was hoping to support. I'm still fairly clueless about the output that would serve as key information.

Tunay at Wickes Brentwood was great from start to finish, helping us to design our new kitchen. He was particular helpful and patient during the design phase and offered helpful suggestions that we great appreciate. Thankyou for all your help

I purchased a kitchen from Wickes Brentwood Essex including installation before the school summer holidays. Installation was programmed for October. Navdeep at Wickes was our kitchen designer- His honesty, support and advice and the facility to be able to communicate with him both before and during the process is something which we really valued especially since this was our first major project on our house. We were assigned River Birch Landscapes now River Birch Installations overseen by their owner and project manager Andrey.
Following the survey, delivery of units took place on a Saturday of Half term holidays- This was carried out excellently by Wickes Distribution staff.
We were also suggested some additional works by Andrey due to the age of our kitchen which included a new ceiling and plastering- Not part of the Wickes build but very necessary works which I was later to understand integral to the kitchen finish,
The works took place over a number of weeks since we had the additional works.
We had pre installation visits by electricians, gas safe fitters which were all excellent and led an overseen by Andrey of River Birch Installations.
At all times Andrey and his team on behalf of Wickes were professional, punctual, maintained a high level of communication and also what is important to mention is Andrey's attention to detail with regard to every aspect of the installation, from the removal of the old kitchen to the construction of the cabinets to the final finish- Andrey and his team are highly competent and skilled- from the electricians to the gas safe engineer to the plumbing and heating engineer. Wickes are fortunate to have such top class professionals working on their behalf- and at base in the store, they are fortunate to have Navdeep to go through and explain how the whole process works-
Also impressive was Wickes Customer service- When we had to have an additional unit sourced and delivered as part of a design update mid installation ( an additional cabinet) both Navdeep and customer services ensured that the item got to the installer on time.
We now have an absolutely fantastic kitchen- It really has transformed our home and in reality cost wise it was a relatively moderate cost for what is definitely a top end kitchen-
I had never really used Wickes before - now if I have any further projects Wickes and Andrey at River Birch Installations are my absolute preferred professionals,

Dear Wickes

I am writing to formally commend Navdeep Bhandal for the exceptional, continuous support he provided while helping me finalize my kitchen project.

The completion of the kitchen became a very stressful period due to significant issues with an awful builder. However, Navdeep's assistance was invaluable. Despite the frequency of my calls and visits to the showroom, he was outstandingly patient, helpful, and supportive, consistently operating above and beyond his standard role, I am sure, and provided effective solutions for every challenge.

During my multiple visits to the store, I also observed Navdeep extending the same high level of courtesy and problem-solving skills to other customers. He is truly a great asset to the Brentwood Wickes and Wickes team. I honestly believe I could not have successfully completed this project without his dedication and support.

Finally, I also wish to acknowledge the broader Customer Services team, who were exemplary throughout the process. They were always helpful, delivered on their promises, and ensured I was never let down.

Thank you for fostering a team that provides such a high standard of care.

Yours sincerely
Kim Stanley

My new kitchen looks lovely. Thanks to Nav my designer and my fitter Atanas from Realuk. It took a few weeks longer than anticipated but was worth the wait

Tunay in the Brentwood store is excellent. He designed our kitchen and was with us every step of the way and we still feel we can go to him now after installation.
We had a few issues with actual products themselves, which are getting resolved, but the initial design process was a good experience.

Very pleased with the company and the services staff very helpfull and explain things very well. And the manager mindy is extremely good and very helpful and am very pleased with the products that are supplied there at wicks

I've been here a couple of times and mindy has always provided outstanding customer service, whether I needed stuff for flooring or general building materials. She is ever so knowledgeable, such a pleasant manager very astute and very quick to resolve any problems or general queries. Highly recommend getting advice from her about anything in general - thanks mindy for your help and wonderful service!

Great service especially customer service from manager, mindy thank you for a superb experience and excellent customer communication.

I had the order number but not the PIN number and I was not happy that they could not provide me with my click and pick up service. I could not get back to the shop the next day and I was a tricky customer who wanted their item. The guys that served me were Nav and Austin and they were polite and done their very best to calm me down to explain my options and the reasons why the processes were in place. They went through my order and I had put the wrong details in for my email but they did not make me feel embarrassed or that I was making a fuss and helped me as much as they could. They were a credit to Wicks and customer service. Thank you Jane

I made my purchase some time ago, but forgot to send a review. I needed some advice on tiles in your Brentwood store back in April and Adrian was so helpful and a great asset to the company. Apologies for taking so long to get in touch :)