Wickes - Bury St Edmunds Avis 

90
TrustScore 4.5 sur 5

4,6

Easlea Road, Moreton Hall Estate, IP32 7BY Bury St Edmunds, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From planning our kitchen at the Bury St Edmunds Wickes store to installation and completion has been as promised. Meagan our kitchen planner was professional and understanding of our requi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yasmin was very helpful finding my bathroom refurb items. Great value from the in-stock range and available when I needed them. If you could have some bathroom/shower panelling in stock in the most co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Lack of communication from Bury St Edmunds store, Design Consultant and manager. Emails from manager stating he will phone you between certain times and doesn't to resolve a complaint. The complaint t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brad at Wickes in Bury St Edmunds was an absolute rock star!!! He helped me on 2 occasions with some seriously heavy cement pavers. He also went above and beyond and looked up which sand I needed for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Bury St Edmunds

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St Edmunds, England, Royaume-Uni

  • 01284 664200

4,6

Excellent

TrustScore 4.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(90)

14 639 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great helpful staff

Lovely new shop and I must say the excellent customer service I received by a young man called Evan today while looking at the kitchens. He showed me around all of them. Very polite and helpful thankyou

24 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Jacqui, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Evan in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great store

On visiting the bury st Edmunds wicks store I was assisted by nice friendly staff and when I needed some help dani was so wonderful she is a good asset to the company thanks again dani

23 juillet 2025
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Réponse de Wickes - Bury St Edmunds

We appreciate you taking the time to leave us this five-star review. We're so glad to hear that our staff and Dani were friendly and helpful during your visit. -AK

Noté 5 sur 5 étoiles

Had a very pleasant experience when I…

Had a very pleasant experience when I went in to the store today, Dani made it easier when showing me where things are, thank you Dani

23 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dani in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Evan was very knowledgeable.

22 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Evan in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Absolutely amazing help and guidance…

Absolutely amazing help and guidance from Aaron (AJ).
Lovely new store with great staff!

23 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hey Jennie, thanks for your five-star review, and I'm glad that you enjoyed the service in our Bury St Edmunds store from Aaron! - Dylan

Noté 5 sur 5 étoiles

Been great advice and helping me lift…

Been great advice and helping me lift heavy stones.

New store great venue.

Thank you Evan

23 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Evan in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

review

Nice new store, helpful staff. Especially Dani was really nice and great customer service and was great help.

20 juillet 2025
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Réponse de Wickes - Bury St Edmunds

We appreciate you taking the time to provide feedback on our new store. We're glad to hear that our staff was helpful and that Dani provided excellent customer service. -AK

Noté 5 sur 5 étoiles

Great experience at this new Wickes

Great experience at this new Wickes! Everything was easy to find and the staff were polite and helpful. Chap called Billy gladly helped me to the car which was handy, Will definitely return!

17 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're pleased that you had no trouble and that our team was polite and helpful. We're glad you enjoyed your visit, and we appreciate you mentioning Billy's assistance in getting you to your car. -AK

Noté 5 sur 5 étoiles

Recently bought a pole hedge cutter…

Recently bought a pole hedge cutter from newly opened Wickes Store in Bury St Edmunds. Very helpful staff, particularly a young man called Alan. He took one out of the box for my elderly husband to assess whether he could manage to use it - also took our purchase out to the car for us.

11 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Mrs E Wright, we're glad you enjoyed your experience at our new store in Bury St Edmunds. It's great to hear that Alan was so helpful when choosing the right product and assisting you out to the car. Thank you for your positive feedback. -LC

Noté 5 sur 5 étoiles

Great new store with a much improved…

Great new store with a much improved range of products...the staff are great,enthusiastic and helpful...highly recommended.this will be a very busy store

12 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi, S Bourne. We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed our improved product range and found our staff to be enthusiastic and helpful. Thanks again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

New Wickes store in Bury St Edmunds

New Wickes store in Bury St Edmunds. Good opening offers , great service, nothing too much trouble. Long may it continue.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're happy to hear that you enjoyed your visit to the new store in Bury St Edmunds! It's great to know our team provided great service and that you were impressed with the offers. Thank you!

Noté 5 sur 5 étoiles

I visited the Bury St Edmund’s store…

I visited the Bury St Edmund’s store today and was blown away, very neat and tidy and staff were lovely. Yasmin in particular was very friendly and helpful when it came to picking out some bits for our new bathroom, and then left us with several vouchers for our next visit!! Looking forward to coming back soon.

13 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We appreciate your five-star review of our Bury St Edmund's store. We're happy to hear that you found our store neat and tidy and our staff lovely. It's great to know that our team member was so helpful during your visit, and we look forward to seeing you again soon. TW

Noté 5 sur 5 étoiles

First visit to new store

Came to visit the new store. Yasmin served me at the till and was super helpful with my query about home delivery.

13 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Kevin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Yasmin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Lovely store and more inline with the…

Lovely store and more inline with the European DIY shops. I had a really lovely young lady help me find the things that I needed and she couldn't be more helpful, her name is Siwan. Many thanks for her today and I look forward to revisit for any other DIY I need to do. Janet

13 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Janet, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Siwan in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Ollie helped me select timbers and load…

Ollie helped me select timbers and load them into my van, amazing customer service! Very pleased

13 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Charlie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ollie in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

I was impressed by the new store

I was impressed by the new store! I was served by Yasmin who was very polite and helpful and if a 10 star rating existed that’s what I would have chose :)

12 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We appreciate your five-star review! We're so happy to hear that you were impressed with our new store and that you found our employee Yasmin to be polite and helpful!-GS

Noté 5 sur 5 étoiles

Great customer service from Amelia.

Great customer service from Amelia.

5 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We appreciate you mentioning our customer service. We're happy Amelia provided great support!-GS

Noté 5 sur 5 étoiles

Very nice clean and tidy store.

Very nice clean and tidy store.. laid out well. Denise very helpful

11 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're happy you found our store clean and well-organized, and that our team member Denise was helpful. Thank you for your positive feedback!-GS

Noté 5 sur 5 étoiles

Excellent Customer Service

Great new store, refurb looks really good, laid out well and super friendly and helpful customer service (Thanks Kev!). Will be back to buy more rather than other stores.

11 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're happy you enjoyed your experience in our newly refurbished store. It's great to hear that our layout and customer service met your expectations. We appreciate your feedback and look forward to your return. TW

Noté 5 sur 5 étoiles

Just used the new Wickes in Bury St…

Just used the new Wickes in Bury St Edmunds. I thought the customer service was exceptional especially with being a new store. Big shout out to Dani and Hollie!!!!

11 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're happy to hear that you had such a positive experience at our new store. We appreciate your kind words regarding our team's customer service. Thank you for your feedback! TW

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