Wickes - Bury St Edmunds Avis 

90
TrustScore 4.5 sur 5

4,6

Easlea Road, Moreton Hall Estate, IP32 7BY Bury St Edmunds, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From planning our kitchen at the Bury St Edmunds Wickes store to installation and completion has been as promised. Meagan our kitchen planner was professional and understanding of our requi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yasmin was very helpful finding my bathroom refurb items. Great value from the in-stock range and available when I needed them. If you could have some bathroom/shower panelling in stock in the most co... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Lack of communication from Bury St Edmunds store, Design Consultant and manager. Emails from manager stating he will phone you between certain times and doesn't to resolve a complaint. The complaint t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brad at Wickes in Bury St Edmunds was an absolute rock star!!! He helped me on 2 occasions with some seriously heavy cement pavers. He also went above and beyond and looked up which sand I needed for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Bury St Edmunds

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St Edmunds, England, Royaume-Uni

  • 01284 664200

4,6

Excellent

TrustScore 4.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,6

Tous les avis

(90)

14 639 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Till Guy

Ollie served me on tills today and he was so lovely and well - mannered.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're so happy to hear that you found our service lovely and well-mannered. Thank you for your positive feedback; we appreciate it! TW

Noté 5 sur 5 étoiles

Great service from the staff

Great service from the staff
Especially from Jaz.

8 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're glad you appreciated our team's service. We appreciate you mentioning the great assistance you received. TW

Noté 5 sur 5 étoiles

Today was the first time i’ve ever been…

Today was the first time i’ve ever been to a Wickes store and it was above my expectations. Store was clean, tidy and well laid out. Not to mention the customer service, where i was greeted at the door by Yasmin who offered me help. Definitely a store i’ll be visiting again in the future.

8 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Joe, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Yasmin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Wickes in town at long last!

I’ve waited too long for Wickes to move to Bury St Edmunds, and my first visit did not diappoint.
Well stocked with good product range, clean and well laid out. (You could argue that a brand new store should be!).
Staff were helpful, friendly and polite (special mention for Yasmin) which always helps!
Other diy supetstores in the area will have to pull their socks up if they are to survive now that Wickes are in town!!

8 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Keith, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great experience

Josh was extremely helpful, helped us with our kitchen floor design. Would highly recommend.

5 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hey Amy, thank you for your five star review and I'm glad that Josh was able to help you with your kitchen floor design! - Dylan

Noté 5 sur 5 étoiles

New Bury St. Edmunds Store

Very impressed with layout of new store. Everything logically displayed and accessible. Several staff asked if we needed help as we were wandering around. When we did need help we were assisted by Hollie and Ellen who went above and beyond our expectations and as the products were not in stock made us a web order for home delivery. Overall very impressed.

5 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We appreciate you taking the time to share your feedback and giving us a five-star rating! We're happy to hear that you were impressed with the store layout and the helpfulness of our staff Hollie and Ellen at the Bury St Edmunds store. We're delighted that you received excellent support. - LC

Noté 5 sur 5 étoiles

Great first visit

We were looking forward to visiting the new store. Yasmin was very helpful and attentive and helped us find what we needed which made our visit very pleasant.

4 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Chris, We're happy to hear that your visit to our new store was pleasant! We appreciate your positive feedback regarding the helpful and attentive service you received from Yasmin. -LC

Noté 5 sur 5 étoiles

Visited the new store in Bury St…

Visited the new store in Bury St Edmund’s on its opening day, I expected it clean and organised and have to say it looked and felt fantastic. Loved the kitchens. Plenty of staff around all seemed to be happy to help. Ladies on the front were very friendly. Excellent work Wickes.

4 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

Hi Jake, we're delighted you enjoyed your visit to our new Bury St Edmund’s store on its opening day! It's great to hear that it looked organised, felt fantastic and that our team members were helpful and friendly. We appreciate your positive feedback! - LC

Noté 5 sur 5 étoiles

Bury st Edmunds store

Bury st Edmunds store. This is a brand new store opened today, so as you would expect fully stocked and everything is shiny and new. Looks well set out and well stocked not just full but with all those essentials. Served at the till by Yasmin a super polite and efficient lady who even laughed politely at my attempt at a little joke. If the staff are all like her it will be a pleasure to shop there.

4 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We appreciate you taking the time to share your feedback on the new store. We are happy to hear that you found the store well-stocked and that you had a positive experience with our staff.- PP

Noté 5 sur 5 étoiles

Welcoming!

No complaints, staff were very friendly and attencious. Booked an appointment for later on today.

4 juillet 2025
Avis spontané
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Réponse de Wickes - Bury St Edmunds

We're happy to hear that our staff were very friendly and attentive! Thank you for booking an appointment, and we look forward to seeing you later.

-AK

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