Wickes - Catford Avis 

269
TrustScore 4.5 sur 5

4,3

7 Catford Hill, Catford London, SE6 4NU, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Catford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 7 Catford Hill, Catford, London, SE6 4NU, Royaume-Uni

  • +442086909872

4,3

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(269)

14 640 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient and on time

Polite, on time and careful at handling items, depositing where I wanted them

1 août 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Mrs D Finlay. We're happy to hear that our team at the Catford store was punctual, courteous, and careful while handling your items. Thank you for your positive feedback! -LC

Noté 5 sur 5 étoiles

I ordered 3 lengths of 2x4 and one…

I ordered 3 lengths of 2x4 and one fence post on Sat 26th July and got it delivered on Mon 29th July. Pretty good delivery times!

The young lad that delivered it was so kind to carry it all the way from my front door, through the hallway and leave it on my patio in the back garden. I really appreciated that.

26 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Fran, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us and this delivery. -AH

Noté 5 sur 5 étoiles

Great service and affordable delivery charge

I order from Wickes quite a lot as the delivery fee is very reasonable. You choose the day and get a call a few minutes before they arrive and it's to the door.

24 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Thanks for your positive feedback! We're happy to hear that you appreciate our reasonable delivery fees and convenient service.
- PP

Noté 5 sur 5 étoiles

Fast Delivery

Fast Delivery - No Problems

Item was delivered whilst I was away. Care was taken to deliver to a safe part of the house. Thank you.

24 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Odafe,

We appreciate your positive feedback and are glad we ensured a safe delivery while you were away.

- Ellysse

Noté 5 sur 5 étoiles

Excellent Service

Ordering was easy and goods delivered the following day by two friendly delivery men. Was kept updated about delivery and was called half an hour before arrival.

21 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH

Noté 5 sur 5 étoiles

Always happy with Wickes delivery

Always happy with Wickes delivery. They call before hand and they're always friendly. Thank you.

16 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Patrick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us and this service. -AH

Noté 5 sur 5 étoiles

2 helpful gentlemen

2 helpful gentlemen, 1 young, 1 older. I am elderly and petite. They helped me inside with the cumbersome water butt and assured me the dents would disappear once full. They were polite and friendly.

21 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Thank you for taking the time to leave your review!
We're happy to hear that the team in catford provided such helpful and friendly assistance.
- PP

Noté 5 sur 5 étoiles

Drivers were careful

Drivers were careful, respectful and prompt. Message received before their arrival.22

21 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to share your experience. We are glad that you found the delivery driver to be careful respectful and prompt
- PP

Noté 5 sur 5 étoiles

Always have a great experience with the…

Always have a great experience with the Wickes delivery service , reliable, pleasant and very reasonable

20 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you find our delivery service reliable and pleasant!
- PP

Noté 5 sur 5 étoiles

Delivery arrived in full and on time

Delivery arrived in full and on time, and cost a lot less to have delivered than the equivalent from major competitors.

18 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Thank you for your positive feedback! We're happy to hear that your delivery arrived complete and on time.
- PP

Noté 5 sur 5 étoiles

Jobs a gooden

Left it where I had asked it, give me a call before arrival & sent photos.

18 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to share your experience. It's great to hear the delivery went smoothly.
- PP

Noté 1 sur 5 étoiles

I was asked to review the delivery but…

I was asked to review the delivery but this was delivered to the wrong address which meant I had to walk up and down the roads looking for the house it was delivered to. I then had to transport these items back myself and did not hear anything back from the wickes branch in regards to any compensation.

25 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Tom, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this delivery. This is not the level of service we try to deliver here at Wickes. - AH

Noté 5 sur 5 étoiles

The delivery experience is great…

The delivery experience is great because it is really fast to get something. The next day delivery service surprised me also it comes early which is good to get works started.

18 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH

Noté 5 sur 5 étoiles

On time and dropped close

On time, called and texted to let me know I'd be first and dropped the goods as close as they could.

15 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Ordered 10 led light bulbs which…

Ordered 10 led light bulbs which arrived within a couple of days. The delivery was in two consignments (3 and 7) which was not a problem for me (it would have been if I had physically travelled to my local store to find there were only 3 on the shelves) but it does seem crazy that Wickes maintain such low stock levels in their store.

10 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this order. -AH

Noté 5 sur 5 étoiles

Kind and considerate delivery guys

Ordered 2 fence panels for our rear garden,the van turned up at the time they said and the panels were offloaded into our front garden and for a small consideration they were carried through the house to our back garden ,kind and considerate is a good description of the delivery guys.

10 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hey there, thank you for your positive feedback, and I'm delighted that you enjoyed our five star delivery service! - Dylan

Noté 5 sur 5 étoiles

Professional and helpful kitchen design

We've just ordered a kitchen after a home visit and later meeting with George. George took careful measurements to draw up a plan of our space and was very helpful at our meeting. He patiently talked through his design with us and tried out alternatives until we were happy. Here's hoping the delivery goes well too 😀

18 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Thank you for taking the time to provide us with your feedback. We are pleased to hear that you found the home visit and meeting with George helpful, and that you were able to collaborate on the design in finding suitable alternatives. We are wishing you a successful delivery! -AK

Noté 5 sur 5 étoiles

Delivery was prompt and the guys were…

Delivery was prompt and the guys were polite and efficient. They had a gym workout with the delivery and did it all with a smile and good humour. Thanks

23 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you taking the time to leave us this fantastic review! We are so glad to hear the delivery was prompt, and the team were polite and efficient. Best gym workout there is! 😄 -AK

Noté 5 sur 5 étoiles

Great delivery service very good price

Great delivery service very good price. Delivered when said kept me informed Quick and efficient.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're so happy to hear you received great delivery service at a very good price and that you were kept informed on the delivery process. We appreciate you taking the time to leave us feedback! -AK

Noté 5 sur 5 étoiles

Delivered on time by a courteous…

Delivered on time by a courteous delivery driver and mate.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're glad you were pleased with our team's timely delivery and courteous service. Thank you for your positive feedback! -AK

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