Wickes - Catford Avis 

271
TrustScore 4.5 sur 5

4,3

7 Catford Hill, Catford London, SE6 4NU, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went to purchase a storage box in Catford the associate who i asked for help couldnt help and was ery unwilling to help. The security guard was the person who helped he found out where the item i w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Catford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 7 Catford Hill, Catford, London, SE6 4NU, Royaume-Uni

  • +442086909872

4,3

Excellent

TrustScore 4.5 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(271)

13 234 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great delivery service very good price

Great delivery service very good price. Delivered when said kept me informed Quick and efficient.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're so happy to hear you received great delivery service at a very good price and that you were kept informed on the delivery process. We appreciate you taking the time to leave us feedback! -AK

Noté 5 sur 5 étoiles

Delivered on time by a courteous…

Delivered on time by a courteous delivery driver and mate.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're glad you were pleased with our team's timely delivery and courteous service. Thank you for your positive feedback! -AK

Noté 5 sur 5 étoiles

Good communication

Good communication. Delivered on time and helped me get it into the house

8 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Thank you for taking the time to leave your review!
We're happy to hear that you experienced good communication and on-time delivery with assistance getting it into your house.
- PP

Noté 5 sur 5 étoiles

Easy to order online

Easy to order online. Updated rough time of delivery, then driver calls about 10 mins before . Polite and helpful delivery guys, have used a few times now and had good service every time.

10 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that you find our online ordering easy and our delivery service helpful. We appreciate you taking the time to share your positive experiences with us!
- PP

Noté 5 sur 5 étoiles

Our delivery driver was Darren

Our delivery driver was Darren,
Very helpful and very pleased with the service. Thank you!

11 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We really appreciate you taking the time to provide us with your feedback, We're so glad to hear Darren the delivery driver was helpful, and you were pleased with the service.
- PP

Noté 5 sur 5 étoiles

Delivery from Wickes.

Turn up on time. Helpful when asked to leave stuff at the back door.

21 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hey Keith, thanks for your amazing review, and I'm delighted that you enjoyed our punctual delivery service! - Dylan

Noté 5 sur 5 étoiles

Wickes has been absolutely brilliant

Wickes has been absolutely brilliant. I get my compost and large planters from them. Reliable and absolutely top notch delivery. Highly recommend

18 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Shabna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Delivered nice and early

Delivered nice and early
No negative comments

4 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi Sharon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Noté 5 sur 5 étoiles

Home delivery was quick and efficient…

Home delivery was quick and efficient with great communication,

4 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're glad you found our home delivery quick and efficient, with great communication. Thank you for your positive feedback! -AK

Noté 5 sur 5 étoiles

Delivery was very good!

Delivery always very good! Communicative driver, thought around the problem, didn not just return to store when faced with an obstacle.

Other companies often delay deliveries if they cannot drop our goods on the side of the pavement as requested. So, pleased with Wickes

17 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that our delivery service met your expectations! Thank you for your positive feedback. -LC

Noté 1 sur 5 étoiles

Very bad customer care

Very bad customer care. Couldn't return an item despite I had an evidence of purchase . Item purchased the 9/7/2025 at 7.07 from Catford branch. I wound not recommend this shop!

17 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

Hi, I'm sorry to hear that you aren't able to return an item to store. I've requested more information so we can look into this for you. - LC

Noté 5 sur 5 étoiles

10 out of 10

10 out of 10
Called before delivery
These guys were spot on helpful , friendly
Well done to wickies for fair price delivery

1 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that our team was helpful and friendly, and that you were pleased with our delivery service and pricing. Thank you for your perfect rating! TW

Noté 5 sur 5 étoiles

Bought some farmyard manure from Wickes…

Bought some farmyard manure from Wickes excellent product really good and delivery was really on time and kept up-to-date. Five stars.

1 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that you are pleased with the farmyard manure and our delivery service. We appreciate you taking the time to leave us such positive feedback!-GS

Noté 4 sur 5 étoiles

Corrugated Roof Sheeting

My order was in two parts with different deliveries. With the first part of corrugated roof sheets, I believe from Catford, the process went very well. The delivery was prompt, I was kept informed and the men delivering the items were polite and helpful. 5 stars for that. The second part of the order, of flashing, came a little later and I was not informed when it was going to be delivered. But in the event the products were fine and were easy to use

2 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate your feedback. We're happy the first part of your order went smoothly. We regret the second delivery's communication wasn't as good. We'll review our delivery process to improve. Thank you for bringing this to our attention-GS

Noté 5 sur 5 étoiles

We were looked after by George in…

We were looked after by George in Catford. George designed our kitchen for us. Incredibly helpful, professional and so knowledgeable. George gave us amazing ideas for the design of our kitchen. If you are looking for a kitchen, you should definitely pop down and ask for George

12 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We appreciate you sharing your experience at our Catford store. We're so glad to hear that you found our kitchen designer George to be helpful, professional, and knowledgeable. Thank you for the positive feedback!-GS

Noté 5 sur 5 étoiles

Brilliant delivery service

The delivery process was executed smoothly and as planned. The delivery driver was courteous and made a phone call prior to their arrival. Overall, the service provided was excellent.

30 juin 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that our delivery service met your expectations with its smooth execution and courteous driver. Thank you for your excellent feedback!-GS

Noté 5 sur 5 étoiles

Delivery on my chosen day and within…

Delivery on my chosen day and within the advised time frame.

30 juin 2025
Avis spontané
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Réponse de Wickes - Catford

We're happy to hear that your delivery arrived on the day and within the timeframe you wanted. Thank you for your positive feedback!-GS

Noté 1 sur 5 étoiles

Skirting arrived damaged

Skirting arrived damaged. Still in the process of sourcing a refund/repeat delivery.

2 juillet 2025
Avis spontané
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Réponse de Wickes - Catford

We regret that the skirting arrived damaged. We are addressing the refund/repeat delivery process. Thanks for your feedback. We've sent you a request for more information-GS

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