I had a wonderful end to end experience with Steph at the Hanger Lane Wickes store. I needed to buy bathroom tiles for a house renovation and being disabled with back surgery i cannot lift anything at... Voir plus
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Établissement
Changer d'établissementQuill Street, Hanger Lane, Ealing London, W5 1DN, GB
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Lisez les avis des autres
We had to change our delivery dates on the tiles too many times as the builder was on holiday and the works were stalled, But the manager Ali was exceptional as he went out of his was to help us resch... Voir plus
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Bev was very, very helpful, cheery and a pleasure to meet. She helped me with my enquiry and was generous with her helpful comments. Her customer relations were excellent. Thank you Bev
L'entreprise a répondu
Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Hanger Lane
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Quill Street, Hanger Lane, Ealing, London, W5 1DN, Royaume-Uni
- +442088106793
4,8
Excellent
133 avis
Demande des avis aux clients
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Seema was very friendly and helpful…
Seema was very friendly and helpful answering my question about the quality of service was excellent.
13 avril 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Sanjay, Thanks for taking the time leaving your review. We're happy to hear that Seema was able to help you and was able to give you all the answers to your questions. Thanks again for the kind feedback. -JL
Always acknowledged when coming into…
Always acknowledged when coming into the store by Hadz or Seema. Greeted with a smile. Product knowledge and location Always accurately given or shown
9 mars 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Joseph.
We appreciate you taking the time to leave us a review. We're happy to hear that you are always greeted with a smile and receive accurate assistance.- PP
Great store with brilliant staff
Great store with brilliant staff, especially Hadz and Seema who always go out of their way to help (I call Hadz the Wickes encyclopaedia!)
7 mars 2026
Avis spontané
Réponse de Wickes - Hanger Lane
We're happy to hear that our store and staff including Hadz and Seema provided you with a brilliant experience. We appreciate your positive feedback and acknowledgment of our team's efforts. -AK
Such an amazing service from Sema
Such an amazing service from Sema
She went out of her way to help me
She did find the doors and all the bits I need it thank you
6 mars 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Mend,
We're delighted to hear that you received amazing service from Sema! We appreciate you sharing your experience with us. -Ellysse
Wickes Hanger Lane is great and Hadz…
Wickes Hanger Lane is great and Hadz made my day. She was friendly, patient, and took the time to explain things clearly, which made everything much easier. Her knowledge and willingness to help really stood out and made my visit enjoyable. Excellent customer service.
28 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Dalia.
We appreciate you taking the time to share your experience at Wickes Hanger Lane. We're happy to hear that our team member was friendly, patient, and helpful. Thank you for your feedback!
- PP
Thanks Hadz!
I had a really positive experience at Wickes thanks to Hadz. She greeted me with a smile, was friendly and approachable, and went out of her way to help me find what I needed. Her customer service really stood out and made my visit easy and pleasant. Thank you for the excellent service!
28 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi AA.
We appreciate you sharing your experience. We're happy to hear that Hadz was friendly, approachable, and helpful. We value your feedback regarding the excellent service you received, and we thank you for your kind words.- PP
Réponse de Wickes - Hanger Lane
Hi, Alan. Thank you for taking the time to share your review with us. We're really pleased to see that Hadz provided a great customer experience during your visit. Thank you again for your kind feedback. - Scott H
Great store and great service
Great store and great service. Best regards, Seema and Hadz.
27 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi, Thank you for taking the time to share your experience with us! -SM
If you ever need anything go and see…
If you ever need anything go and see Hadz. She is an amazing person, very helpful and knowledgeable.
She should be head of customer service!
21 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Shaf, Thanks for taking the time leaving your review. We're happy to hear that Hadz was able to help you and provide lots of knowledge. This is the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL
Had a lovely experience this week…
Had a lovely experience this week shopping at Wickes, thank you to Hadz from Hangerlane for helping me and advising me on relevant products that I needed. Thank you.
19 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Hani.
We appreciate you sharing your feedback with us. We're so glad to hear that you had a lovely experience and that our team member was helpful in advising you on the products you needed.
- PP
Hadz was so helpful and efficient…
Hadz was so helpful and efficient really impressed
14 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
We appreciate you taking the time to leave us such positive feedback. We are so glad to hear that you were impressed with the efficient help received from Hadz. -AK
Hanger Lane Branch
I always receive excellent service from the staff in the Hanger Lane Branch, mainly Hadia and Seema. I’ve been coming to the branch daily for years and it’s great to see familiar faces, who know and do their job very well!
14 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi, Paula. Thank you for taking the time to share your review with us. We are delighted to see that you always received excellent customer service during your visits to our Wickes store in Hanger Lane. Thank you again for your kind feedback. - Scott H
Hadz and Seema were the best
Hadz and Seema were the best, their smiles were enough for me to leave a review down. They helped me get assistance to find the products I needed and on top of that they helped me open my first trade account with wickes which I was well happy about. Thanks Hadz and Seema!
14 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Mateo, We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received and that we could help you open your first trade account. Thanks again for the kind feedback. -JL
We bought solid oak shelves that are…
We bought solid oak shelves that are great value. Michelle has helped us find them.
12 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Alexander We're happy to hear that you found great value in our solid oak shelves. We appreciate your positive feedback and are glad we could help. -LC
Réponse de Wickes - Hanger Lane
Hi Ali,
Thank you for sharing your feedback. We appreciate your kind words about the service you received from Hadz. -Ellysse
I can’t recommend the Hanger Lane store enough
I can’t recommend the Hanger Lane store enough, specifically because of Hadz. She is always cheerful and has such a polite, lovely manner that makes every visit a pleasure.
She truly goes the extra mile, taking the time to thoroughly explain products so I feel confident in what I'm buying. I always ask for her by name because she’s so helpful—she even assists with carrying heavy items to make things easier for me. If you’re stopping by, definitely ask for Hadz!
6 février 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi MM, Thank you for telling us about your visit to our Hanger Lane store and in particular how you always find our colleague Hadz. Your comments are very much appreciated. Thank you for taking the time to leave us a five-star review. - DG
Always Reliable and Good Customer service
During last week and before that I had several visits to Wickes - Hanger Lane and always I had good experience.
Prices, products range and quality in Wickes are much better than it's competitors.
And one thing which is more worthy for me is their customer service.
On my last visit to Wickes - Hanger Lane, I had some items for return which one of them was bought from another Wickes store.
"Michelle" and "Asim" kindly spent considerable time and effort to sort it out and at the end of the day they saved me an extra trip to original store for last item return.
Thanks 🙏🏻
31 janvier 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Mohammad, Thank you for taking the time to share your feedback. It is wonderful to hear that Michelle and Asim were able to help you out returning your items! -SM
Served by Hadz who was extremely…
Served by Hadz who was extremely helpful and assisted me with finding everything I needed.
21 janvier 2026
Avis spontané
Réponse de Wickes - Hanger Lane
We appreciate you taking the time to leave us this great feedback. We are so happy to hear that Hadz was helpful and assisted you well. -AK
Great store, even better staff
Purchased a number of items and had the pleasure of being served by Hadz. She was excellent. She was helpful and attentive. Above all, very friendly! Thanks Hadz
29 décembre 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Mustafa,
We're happy to hear that you enjoyed your shopping experience and that Hadz provided excellent service through their attentiveness and friendliness. Thank you for sharing your experience with us. -Ellysse
I was wellcomed by hadz hence felt very…
I was wellcomed by hadz hence felt very comfortable as I have little knowledge about building. hadz guided me through the products I needed as well as personally show ing which row the item was in . I felt she’s very knowledgeable and this experience made me come back again the next day again the service was excellent .
5 janvier 2026
Avis spontané
Réponse de Wickes - Hanger Lane
Hi, Thanks for taking the time leaving your review. We are happy to hear that Hadz was able to get the products you were looking for and showing you the row that the items are in this is the level of customer service we aim to provide. Thanks again for the kind feedback. -JL
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