I had a wonderful end to end experience with Steph at the Hanger Lane Wickes store. I needed to buy bathroom tiles for a house renovation and being disabled with back surgery i cannot lift anything at... Voir plus
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Établissement
Changer d'établissementQuill Street, Hanger Lane, Ealing London, W5 1DN, GB
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Lisez les avis des autres
We had to change our delivery dates on the tiles too many times as the builder was on holiday and the works were stalled, But the manager Ali was exceptional as he went out of his was to help us resch... Voir plus
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Bev was very, very helpful, cheery and a pleasure to meet. She helped me with my enquiry and was generous with her helpful comments. Her customer relations were excellent. Thank you Bev
L'entreprise a répondu
Hadz was a very polite and helpful staff whilst there was another lady who was on customer service desk looked at us twice and ignored us and kept scrolling her phone screen, Hadz noticed whilst sh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Hanger Lane
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Quill Street, Hanger Lane, Ealing, London, W5 1DN, Royaume-Uni
- +442088106793
4,8
Excellent
133 avis
Demande des avis aux clients
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Hadiya from hanger Lane store was…
Hadiya from hanger Lane store was really helpful as I needed a delivery quote for fencing panels. She went out of my way to help me and was very professional
14 juin 2025
Avis spontané
Réponse de Wickes - Hanger Lane
We're happy to hear that you received helpful and professional assistance from Hadiya with your delivery quote. We appreciate you taking the time to share your positive experience-GS
Hellon and Hadz are mainly there when I…
Hellon and Hadz are mainly there when I go in the Store, it’s refreshing to see them because they are always focused and on point with any help I need.
They are friendly out going stuff, this is a rare thing to see theses days….
14 juin 2025
Avis spontané
Réponse de Wickes - Hanger Lane
We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our staff members Hellon and Hadz and their helpfulness-GS
Best service by Hadz .
Best service by Hadz .
Great experience shopping here.
13 juin 2025
Avis spontané
Réponse de Wickes - Hanger Lane
We're happy to hear that you had a great shopping experience and that you appreciated the service. Thank you for your positive feedback. TW
Réponse de Wickes - Hanger Lane
Hey Michal, thank you for your five-star review, and I'm glad you enjoyed the service in our Hanger Lane store! - Dylan
Hadia and Helen were really good
Hadia and Helen were really good. I had a few issues and they were very patient and gave good customer service
31 mai 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Asif, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hadia and Helen in our store and that they provided you with useful advice. -AH
Wickes Hanger Lane - Top Branch!
Visited Wickes Hanger Lane branch which is my local store and on every visit was met by friendly and approachable staff, especially by a Lady called Hadz. She’s very professional, greets you with a smile and is always prepared to go out of her way to help you.
Would defo recommend her going forward.
Best
Nav
29 mai 2025
Avis spontané
Réponse de Wickes - Hanger Lane
We appreciate you taking the time to share your positive experience with our team at Hanger Lane! We're happy to hear that our staff is friendly and approachable and goes out of their way to help you. TW
Michelle and all the staff are great at…
Michelle and all the staff are great at what they do when I visit wicks Hanger Lane very help full.
Special shout out to Hadz and Helen always welcoming me by first name and having bants
29 mai 2025
Avis spontané
Réponse de Wickes - Hanger Lane
We appreciate your positive feedback regarding Michelle and our team's helpfulness at Hanger Lane. We're glad you feel welcome and enjoy your visits!
-AF
You will receive the best service
Great experience ,thanks to great people-Hadia,Helen and Bumika.
They are the best
20 mai 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Boyko, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
I would like to commend Hadz for her…
I would like to commend Hadz for her outstanding customer service at Wickes. She is always incredibly helpful, polite, and professional. Her friendly and positive attitude makes every interaction a pleasure, and she consistently goes above and beyond to assist customers. Hadz is truly an asset to Wickes, and her exceptional service deserves to be recognised and rewarded. Thank you, Hadz, for making the shopping experience so pleasant!
14 février 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Sandeep, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I couldn’t find what I wanted
I couldn’t find what I wanted. A lady call Hadz got her colleague to stay at the checkout and came and helped me. She even found some products that I regularly buy from B&Q so now I can get them from Wickes. Thanks for your help, I will be back soon.
13 janvier 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hadz in our store and that they provided you with useful advice. -AH
Friendly staff
6 janvier 2025
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Zainab, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
The staff are very helpful and…
The staff are very helpful and knowledgeable, especially Hadia. She is very cheerful and keen to assist. My compliments to her.
9 décembre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Amal, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great customer service
Had a great interaction in store with lady at front of store - think her name was Helen? Really went above and beyond to help me find stuff, even looked out back as stuff I wanted not on shelf, and explained how toget into my trade account, cant figure that stuff out
Really made it a great and easy experience, went above and beyond to help me!!!
Store itself was fine, cold though
20 novembre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hey Amanda, thanks for your five-star review, and I'm delighted that Helen was able to help you in our Hanger Lane store! - Dylan
I am always happy with the service in…
I am always happy with the service in Hanger Lane wickes always helpful and even when I’m in need there someone always there to help especially one worker named hoda (hod2) she is an amazing worker and wickes shout be happy to have staff like that on there floor
21 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service, we appreciate you taking the time to let us know. RD
Hadz was an excellent assistant
Hadz was an excellent assistant. She helped alot 👍
21 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hey Tolga, thanks for your amazing feedback, and I'm glad that Hadz in our Hanger Lane store was able to help you! - Dylan
Staff member Hadia was great
Staff member Hadia was great. Helped me choose the right products and was a delight to deal with. Very professional and freindly
19 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hello Monaza, thank you for your five-star review, and I'm glad that Hadia was really helpful during your Hanger Lane store visit! - Dylan
Thanks wicks, thanks Hadz
It’s so lovely to come to the store knowing that the staff (especially Hadz) are happy to help, always smiling while helping all customers
Everyone is welcoming and supportive
Advising and directing when needed
Price and offers are good too
19 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hey Ahmad, thanks for your five-star review, and I'm glad that you enjoyed the service from the staff in our Hanger Lane store! - Dylan
Excellent service from Wickes and more…
Excellent service from Wickes and more specifically Hadz who is so knowledgeable about products and materials. She's very friendly and highly professional too. A real credit to Wickes.
13 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hello Ricardo, thanks for your five-star review, and I'm delighted that Hadz in our Hanger Lane store was super helpful! - Dylan
Hadia amazing customer service made my…
Hadia amazing customer service made my experience shopping at wicked Hanger Lane so much better. :)
10 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hey Abdirahim, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Hanger Lane store! - Dylan
Excellent service. The ladies serving at the cashier and…
The ladies serving at the cashier and the managers are all very professional.
Hadz is specially very friendly and helpfull.
8 octobre 2024
Avis spontané
Réponse de Wickes - Hanger Lane
Hi Manuel, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
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