I had a very good experience working with Naomi on my kitchen design. She helped me through every step of the journey and I love my new kitchen!
L'entreprise a répondu
Établissement
Changer d'établissementThe Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London London, NW9 7TH, GB
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Lisez les avis des autres
Please someone from Wickes contact me about a bathroom refurb you’re organising for me. Contractors have started work, ripped out my only bathroom, and yet today I find out they haven’t sho... Voir plus
L'entreprise a répondu
I visited the Wickes Hendon warehouse today to see the kitchen designer, and I’m so glad I did. Goli was absolutely fantastic – her knowledge, professionalism, efficiency, and friendly approach made... Voir plus
L'entreprise a répondu
Mo is always helpful when I come into Wickes. He’s friendly, makes the checkout quick and easy and you can tell he actually cares about helping customers , which makes the whole experience better. I o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Hendon
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
The Hyde, Hendon, Unit 2, Silk Bridge Retail Pk, London, London, NW9 7TH, Royaume-Uni
- +442082007739
3,9
Bien
50 avis
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Great store, great staff
As a builder, I’ve been to plenty of suppliers over the years, but the Hendon Wickes store really stands out. The layout is spot on, and they always have the materials I need, whether it’s timber, fixings, or tools. Saves me a lot of hassle when I’m on a tight schedule.
The staff here are brilliant—proper helpful and know their stuff. No faffing about or giving you the runaround; they get straight to the point and make sure you’re sorted. They’ve clearly been well-trained, and it shows.
The manager deserves a special mention. You can tell shes got everything running like clockwork. Hands-on, approachable, and genuinely seem to care about making sure both trade and DIY customers get what they need without any hassle. It’s rare to see that kind of leadership.
I’ll definitely be back, and recommend this Wickes to anyone in the trade.
6 janvier 2025
Avis spontané
Réponse de Wickes - Hendon
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our Hendon store and that they provided you with useful advice and the products you need. -AH
Customer care top notch
Customer care top notch! Friendly and knowledgeable staff designed our fabulous kitchen, which we love! Organised everything and even helped us with the colour scheme. Would highly recommend!
8 janvier 2025
Avis spontané
Réponse de Wickes - Hendon
Thank you for sharing your wonderful feedback! We're thrilled to hear about your positive experience and that you love your new kitchen. It's fantastic to know our team's expertise in design and organization contributed to such a successful project. We truly appreciate you taking the time to let us know, and we look forward to welcoming you back in the future. - SF
Rude staff and manager at West Hendon branch
As a property developer with a trade account, I regularly buy from Wickes. Last Friday, I went to Cricklewood for weatherproofing tape, which online showed 5 in stock. Only one was available, damaged and heavily taped, though they assured me it was just the box. When I opened it, the product inside was gooey. I took it to the West Hendon branch for a refund, hoping to find an undamaged replacement. They refused to refund the damaged goods even though it was stated “damaged” on the invoice. Furthermore Despite the website showing 14 in stock, they had only two, both damaged. Worse, the staff and manager were rude. My issue with Wickes is less about inventory inaccuracies and more about poor customer service and rude staff.
4 novembre 2024
Avis spontané
Réponse de Wickes - Hendon
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
Dwayne was a great deliver guy and NM …
Dwayne was a great deliver guy and NM made sure we have everything we ordered
15 octobre 2024
Avis spontané
Réponse de Wickes - Hendon
Hello Hilton, thanks for your amazing review, and I'm delighted that you enjoyed the service from Dwayne the delivery driver! - Dylan
The team at Hendon are always so…
The team at Hendon are always so helpful and friendly.
10 octobre 2024
Avis spontané
Réponse de Wickes - Hendon
Hey Dani, thanks for your five-star review, and I'm delighted that you always enjoy the positive service in our Hendon store! - Dylan
Great service
Thank you Niamh (Hendon branch) for organising the quick and efficient delivery of my ladder. The item arrived in good condition and is working well.
9 octobre 2024
Avis spontané
Réponse de Wickes - Hendon
Hey Trevor, thanks for your five-star review, and I'm delighted Niamh in our Hendon store was able to help you with your ladder delivery! - Dylan
Hi Team,
Hi Team,
* order number
- 259757
* Details of your complaint with supporting photos
- I bought my kitchen from Wickes 6 years ago and had some problems back then, so they gave me credit. When I tried to use it later, they said it had expired. My wife and I have decided to extend our kitchen, so I went to Wickes again to buy extra cabinets. I need to understand your return policy. What if I order something extra or realize it is not needed?
- Please note the store has only agreed to return the items that were ordered extra by the team member. Please do not misunderstand me; she was a lovely woman. However, I was not told that I would not be able to return any extra or unnecessary items.
- Below items I do not need:
* 147939 CAMD GREY 2.6m Modern Cornice/Pelmet (only need one, but three were ordered)
* 147940 CAMD GREY 2.6m Plinth (only need one, but two were ordered)
* Actions you’d like us to consider
** Return it and get refund or Exchange it with different items or give me credit to use it in future
148026 CAMD GREY 18mm Decor Wall End (1 item)
148022 CAMD GREY 18mm Decor Base End (2 items)
147939 CAMD GREY 2.6m Modern Cornice/Pelmet (only need one, but three were ordered)
147940 CAMD GREY 2.6m Plinth (only need one, but two were ordered)
10 juillet 2024
Avis spontané
Réponse de Wickes - Hendon
Hello Sameh, thanks for your review, and I'm really sorry you're unhappy with the return policy with our kitchens. If you can please reply back to the private message I've sent you on Trustpilot we can then look into this for you. - Dylan
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