Wickes - Lincoln Avis 

269
•
TrustScore 4.5 sur 5

4,7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Lincoln

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, Royaume-Uni

  • +441522539539

4,7

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(269)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Searching for Emulsion and Paint.

Hi
Andrew at the Lincoln store sorted our emulsion search very quickly. He also sorted some satin coat paint which is not available in store and arranged to get this delivered directly to our house .

5 avril 2025
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Réponse de Wickes - Lincoln

Hey Christopher, thank you for your positive feedback, and I'm glad Andrew was able to help you out in our Lincoln store! - Dylan

Noté 4 sur 5 étoiles

Staff are very friendly and…

Staff are very friendly and approachable.
Went to the lincoln store, helped by a young man named Andrew.

5 avril 2025
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Réponse de Wickes - Lincoln

Hey Adam, thank you for positive feedback, and I'm glad you enjoyed the service from Andrew in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

We were looking for a new kitchen and…

We were looking for a new kitchen and met Rob, he was great. He listened to all our needs and wants, he gave us some great advice and guidance to ensure we got the kitchen we wanted. Today we signed and paid for it as the wickes kitchen was the best we had seen for quality and value for money. Thanks Rob for giving us the kitchen we wanted.

5 avril 2025
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Réponse de Wickes - Lincoln

Thank you for your five-star review! We're thrilled to hear about your positive experience with our design consultant. It sounds like they went above and beyond to help you create the perfect kitchen for your home. We're delighted to hear about your positive experience and we look forward to seeing the finished result.
-AF

Noté 5 sur 5 étoiles

Purchased a new bathroom

Purchased a new bathroom, Rob Kilsby provided excellent advice on the design and products required for the project.

5 avril 2025
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Réponse de Wickes - Lincoln

Thank you for your five-star review. We're so glad to hear you had a positive experience with Rob. We appreciate you taking the time to share your feedback.
-AF

Noté 5 sur 5 étoiles

Excellent Service from Laura

Having the need to return some items (bought too many) but I couldn’t find my receipt. Fortunately I was served by Laura who was a breath of fresh air. Her positive approach & friendly manner in sorting my issue was so welcome. She is a credit to Wicks Lincoln & her attitude & friendly professional manner puts Wicks in a great place to buy. ⭐️⭐️⭐️⭐️⭐️

4 avril 2025
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Réponse de Wickes - Lincoln

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Laura in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Lincoln Store

Lincoln Store
Visited on 3rd April and staff member Harry was extremely helpful and a credit to Wickes Lincoln.

3 avril 2025
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Réponse de Wickes - Lincoln

Hey Mr Holman, thank you for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Harry at wickes lincoln what a lovely…

Harry at wickes lincoln what a lovely lad loaded my compost into my boot for me .
Thank you harry

3 avril 2025
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Réponse de Wickes - Lincoln

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

I ordered paint.

So I ordered some mixed paint, white paint for my skirting board, and anti mould paint, with the lovely help of Harry. He was friendly, patient, and very helpful.

2 avril 2025
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Réponse de Wickes - Lincoln

Hey Elizabeth, thanks for your five-star review, and I'm glad you enjoyed the service in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Purchase from Lincoln store

Excellent service yesterday from Harry @ your Lincoln store. I purchased a bag of topsoil & he was kind enough to put it in the car for me. A very friendly & polite member of your staff.

2 avril 2025
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Réponse de Wickes - Lincoln

Hi Sheila, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent trip to Wickes Lincoln today

Excellent trip to Wickes Lincoln today. Special mention to Harry helping me to load very heavy bags into the car. All with a smile! Couldn’t have managed on my own. Thank you

2 avril 2025
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Réponse de Wickes - Lincoln

Hey Alison, thank you for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 4 sur 5 étoiles

Lincoln Branch

Harry at the Lincoln branch was friendly and very helpful this afternoon. Thank you.

30 mars 2025
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Réponse de Wickes - Lincoln

Thank you for your kind words. We're glad you had a positive experience with Harry in the Lincoln branch. - AF

Noté 1 sur 5 étoiles

Update on my previous 5 star review of…

Update on my previous 5 star review of my Bathroom installation. A week after completion we started having issues with drainage. 6 weeks later and 3 flooded bathrooms and staircase later (one raw sewage) I belive .my installer may have fixes the problem but Know one at Wickes is interested in providing me with a refund for £600 worth of Dyno Rod bills and my £14,000 Bathroom is probably worthless after being under water 3 times. Don't waste your money with this company the customer service from the installation department is shocking and the the employees at the shop just pass the book. My AHD little boy is now scared to shower and as a family we are living knightmare!! Stay away and go elsewhere and don't believe them when they say it's hassle free!!!

20 mars 2025
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Réponse de Wickes - Lincoln

We are truly sorry to hear about the issues you have experienced with your bathroom installation. We understand your frustration and the impact this has had on your family. We would like to further investigate this matter and have sent a request for more information via Trustpilot so that we can look into the situation. - SW

Noté 5 sur 5 étoiles

When entering the Lincoln store I asked…

When entering the Lincoln store I asked for assistance on purchasing 8 bags of pea gravel. A very pleasant assistant called Harry immediately offered his assistance. He loaded all 8 bags onto my trolley, pushed it round to the till , then out to my car and loaded the 8 bags into my car. He then took my trolley away for me. The whole time he was pleasant chatty and chearful.

20 mars 2025
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Réponse de Wickes - Lincoln

Hey Kelly, thanks for your five-star feedback, and I'm delighted you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Harry mixed some paint for us and was…

Harry mixed some paint for us and was extremely pleasant and helpful. We had a problem with the the colour mix but he was equally helpful when we had to go back and sort it out.

21 février 2025
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Réponse de Wickes - Lincoln

Hey Sherry, thanks for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Seamless exchange

Made a mistake with the tiles I bought and everyone was more than helpful when I returned to change them especially Harry who helped by unloading first lot of tiles and then loading second lot into my car. Thank you.

13 mars 2025
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Réponse de Wickes - Lincoln

Hey Jackie, thanks for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Noté 5 sur 5 étoiles

Excellent help from Design Consultant

Really excellent help from Design Consultant Carl Price at Wicks in Lincoln when we chose to refurbish our en-suite. He has expert knowledge on all items on display, and alternatives that we had not considered. Carl produced for us a splendid plan with photos which is just what we wanted. Looking forward to the installation.

16 mars 2025
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Réponse de Wickes - Lincoln

Thank you for your kind words about your experience with Carl. We're thrilled to hear that he was able to provide you with the expert advice and support you needed to make your en-suite refurbishment a success. We're also delighted that he was able to create a plan with photos that met your expectations. We wish you all the best with your installation and hope you enjoy your new en-suite. - SW

Noté 5 sur 5 étoiles

Paint Purchase

LIAM at the Lincoln Branch was superb in helping us to choose paints for our home, his customer service is excellent.

15 mars 2025
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Réponse de Wickes - Lincoln

Thank you for your kind words. We are thrilled to hear that you had a positive experience with Liam. We appreciate your feedback and will share it with the team. - SW

Noté 5 sur 5 étoiles

Lincoln Wickes, thank you

I visited the Lincoln Outer Circle store on Monday 10th March. The help given to me by Liam was excellent. Thank you Liam. You gave great customer help.

10 mars 2025
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Réponse de Wickes - Lincoln

We are so glad to hear that you had a positive experience at our store. We appreciate your kind words about Liam's excellent customer service. We strive to provide our customers with the best possible experience and we are happy to hear that Liam was able to help you. - SW

Noté 5 sur 5 étoiles

Carl was friendly

Carl was friendly, easy to talk to and listened to our requirements then advised and suggested, he was informative and not at all pushy.
On the home visit he was honest when something he had suggested in store, in reality, wouldn t have worked have worked which was appreciated

8 mars 2025
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Réponse de Wickes - Lincoln

Thank you for taking the time to leave your review. We're delighted to hear about your positive experience with our team member. We appreciate your feedback and are glad you found our service helpful and honest. - SW

Noté 5 sur 5 étoiles

Renovation - bringing the kitchen back to life!

We were in need of a new kitchen and Carl Price was a great help listening to our requirements, making suggestions and offering ideas whilst being mindful of our budget.
We had a home visit from Carl who is clearly experienced, resulting in an excellent design. With some tweeks made whilst in store viewing the 3D plan and useful mock up doors and handles, choices were easily made and we can't wait for it to come to life, thank you.

9 mars 2025
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Réponse de Wickes - Lincoln

Thank you for taking the time to share your positive experience. We are thrilled to hear that you found our team member to be so helpful in guiding you through the process of designing your new kitchen. We're delighted that you were happy with the design and that you're excited to see it come to life. - SW

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