Wickes - Lincoln Avis 

269
•
TrustScore 4.5 sur 5

4,7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB

•

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Noté 4 sur 5 étoiles

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff. However from that point on, wickes have been great, f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl was very personable, with great communication from start to finish. Nothing was too much for him. Lots of tweaks I made, along with his suggestions helped me stay within budget. Very passionate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our designer, Carl Price, was outstanding from the start. We had very little idea what we wanted or what was out there so we needed lot's of help. Welcoming with a personable approach, Carl took our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ashley the design consultant was extremely professional, knowledgeable and suggested many options to satisfy our requirements. She explained every step of the process in a very clear and concise way.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Lincoln

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, Royaume-Uni

  • +441522539539

4,7

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(269)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Carl Price was an absolute star

Carl Price was an absolute star. He made the design process so easy. He really listened to what I said and as a result came up with a bathroom design in perfect keeping with my cottage. I would highly recommend him to anyone looking to have their bathroom or kitchen done.

24 septembre 2026
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Réponse de Wickes - Lincoln

Hi Bethan, We are so pleased to hear about your wonderful experience! It's fantastic that Carl made the process so easy and listened to your needs, resulting in a perfect bathroom design for your cottage. We are delighted you would highly recommend us. - Sean

Noté 5 sur 5 étoiles

Lincoln

Lincoln, staff are amazing, they all know their stuff and are so friendly and helpful.

24 septembre 2026
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Réponse de Wickes - Lincoln

Hello Kieth, We are so pleased to hear that our staff are amazing, knowledgeable, and so friendly and helpful. We truly appreciate your kind words. - FC

Noté 5 sur 5 étoiles

Great service highly recommend couldn’t…

Great service highly recommend couldn’t have been more helpful friendly made buying a kitchen easy and great

20 septembre 2026
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Réponse de Wickes - Lincoln

Hi Peter. We're so pleased to hear that you had such a positive experience and that our team made buying a kitchen easy for you. It's wonderful to know you found our service helpful and friendly. - Andrew

Noté 5 sur 5 étoiles

Just finished the design consultation…

Just finished the design consultation and purchase with Ashley. Absolute credit to Wickes, friendly knowledgeable and helped us design our kitchen. The recommendations to best use the space was fantastic. ,

22 septembre 2026
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Réponse de Wickes - Lincoln

Hi Ian, We're so pleased to hear about your fantastic experience with the design consultation and purchase! It's wonderful that Ashley was friendly, knowledgeable, and provided excellent recommendations to best use your space. - Sean

Noté 5 sur 5 étoiles

Our design consultation with Carl was…

Our design consultation with Carl was excellent. He gave us room to express ourselves whilst also offering some suggestions and ideas that we hadn’t considered along the way. At no point did we feel pushed into anything we weren’t comfortable or happy with and he explained the whole process with us and made sure we were fully on board with every aspect of our new bathroom before proceeding. We are looking forward to the renovation starting and have no doubt that if it goes to plan we will end up with a stunning new bathroom at the end of it. Thank you!

21 septembre 2026
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Réponse de Wickes - Lincoln

Hi Emma, We are absolutely thrilled to hear about your excellent design consultation! It's wonderful that our designer gave you room to express yourselves while offering valuable suggestions. We're delighted that you felt comfortable and fully informed throughout the process. We look forward to your stunning new bathroom! - Sean

Noté 5 sur 5 étoiles

Carl Price was fabulous

Carl Price was fabulous, he made the whole thing easy and was a pleasure to have help us.

21 septembre 2026
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Réponse de Wickes - Lincoln

We are so pleased to hear that you had such a positive experience. It's wonderful to know that Carl Price made everything easy. Thank you for your kind feedback! -AK

Noté 5 sur 5 étoiles

Lovely delivery man

Lovely delivery man. Happy to offload wood to my garage front, and was so thankful to me when I helped.
Just fantastic, and on time. Plus the tracing app for City Sprint was superb.

14 septembre 2026
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Réponse de Wickes - Lincoln

Hi, Neil. Thank you for taking the time to share your review with us. We're delighted to hear your delivery arrived on time and that our driver was so helpful and friendly. It's great to know you also found the City Sprint tracking app useful. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Bathroom design

Been in to Lincoln store with designer Carl price he was very helpful and friendly and helped keep my costs down ! He has let me know a long wait for fitting but it’s fine with me as not in a rush so works well for me 👍🏻

12 septembre 2026
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Réponse de Wickes - Lincoln

We're so pleased to hear about your positive experience with Carl. It's wonderful that they were able to help you with your project and keep costs down. We appreciate your understanding regarding the time frame for the fitting. -AK

Noté 2 sur 5 étoiles

What is your expected wait for your new bathroom?

First appointment was in july with Carl Price. Third and final visit in store was August 7th when I also made a full payment for the bathroom.
Carl was very chatty and amenable. Open to suggestions and changes. He only gave approx. Timeline for home visit by the installer, Jamie Hardy who visited September 11th will not be returning to install bathroom until March 2027.. Yes this is not a spelling error MARCH 2027. UNACCEPTABLE. Clearly Wicks - Lincoln do not have sufficient installers. Jamie is the earliest one available!!
The reason for the low rating is 1) Carl did not at any time indicate the waiting time for installation. Clearly he would have known this. 2). He informed Jamie he had made purchaser aware. He had not. 3) Response following email to Carl regarding disappointment etc. was a two sentence reply of how good Jamie is and what a good job he did on Carls own bathroom!! " You'll be pleased with your result"
4). Loss of interest due to payment now sat in Wickes bank account not mine.
This review is written with agreement of Liz Rowntree. I attended with her to all appointments. Jackie.

20 juillet 2026
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Réponse de Wickes - Lincoln

We're truly sorry to hear about the significant delay in your bathroom installation and the communication issues you've experienced. We understand your frustration regarding the extended waiting time and the lack of information upfront. We appreciate you bringing these concerns to our attention, and we regret that your experience has been so disappointing. Your feedback is valuable as we continuously strive to improve our services. -AK

Noté 5 sur 5 étoiles

Wickes Bathroom Design

Carl Price the bathroom designer made the process very easy and tailored exactly to my needs and price range, would highly recommend anybody after a new bathroom to ask for him.

11 septembre 2026
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Réponse de Wickes - Lincoln

Hi Jacob, We're so pleased to hear about your fantastic experience! It's wonderful that our bathroom designer made the process easy and tailored to your needs and price range. We appreciate your high recommendation! - Sean

Noté 5 sur 5 étoiles

Very friendly and profesional

Very friendly, and profesional the design consultant i saw Martin Smit quickly understood what i wanted and explained the whole process of design ordering etc

3 septembre 2026
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Réponse de Wickes - Lincoln

Hi, Ann. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Martin was friendly and professional, explaining the whole process for you. Please do keep us updated on your project! Thank you again for your kind feedback. - Scott H

Noté 1 sur 5 étoiles

After service bad

Had a kitchen from wick when we finally got to fit the kitchen we found that a door was damage & draw front after a lot back & forth with wicks ( Lincoln ) we managed to get the parts replaced of which we paid half for the door & the draw front the will replaced as was told on the day by the salesman ( Carl price ) that be on there way to us that was on this was on the 04 July 2026 after inquiring where they are was told they tried to deliver funny that as no delivery at & iv got a front door camera & door bell there was no delivery trying to get some one to sort nobody is answering but last week got a delivery of a door blank I would not recommend any one to buy a kitchen from wicks as the after service is very bad

3 septembre 2026
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Réponse de Wickes - Lincoln

Hello Craig, We are truly sorry to hear about the significant issues you've experienced with your kitchen order, particularly the damaged door and drawer front, and the difficulties with their re-delivery. We understand your frustration with the customer service you've received, and we hope that this will not happen again. - FC

Noté 5 sur 5 étoiles

M j smit visited our home to measure…

M j smit visited our home to measure our kitchen , he was absolutely amazing , he couldn’t do enough for us , gave us suggestions which we hadn’t even thought about , very knowledgeable and listened to what you wanted , absolutely 💯 first class , if you’re thinking of purchasing a kitchen from Wickes Lincoln he is the guy you need due to his wealth of experience and knowledge

26 août 2026
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Réponse de Wickes - Lincoln

We are absolutely thrilled to hear about your amazing experience! It's wonderful that M J Smit was so knowledgeable, offered great suggestions, and listened to your needs. We appreciate your high recommendation! -AK

Noté 5 sur 5 étoiles

I can only comment on the process so…

I can only comment on the process so far in ordering a bathroom but Carl Price has been exceptionally helpful in discussing the project , guiding in choosing products and designing the project.
He is so passionate and enthusiastic about helping the customer without just nodding. He would helpfully discuss options if he felt that your own ideas/choices could be improved.
He is quite dogged in helping the customer to perfect a project.
He is a credit to any design he is involved in and very well practiced in customer focus.

21 août 2026
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Réponse de Wickes - Lincoln

Hi, Thank you for taking the time to share your review with us. We're delighted to hear how helpful Carl has been throughout your bathroom planning journey. His dedication, knowledge, and commitment to helping customers achieve the best possible outcome are qualities we're very proud of. Please do keep us updated on your project! Thank you again for your valuable feedback. - Scott H

Noté 1 sur 5 étoiles

Proud as a peacock your having a laugh

Ordered a new kitchen but a bin cupboard door & a hob drawer front were damaged - re ordered them on 04/07/26 still not arrived & when contacted cust services was told to call parcel force who had sent them back as my address was inaccessible !!! Presuming they went to the flats next door .I have contacted cust services twice & not received a great deal of help 1st they refused to take a whole length of worktop & plinth back & told me to go to local shop manager - your "bespoke kitchen designer " came round & measured but after perseverance on our part they accepted them back . If my kitchen is do bespoke why do I have 2 gaps between cupboards ? I am not impressed & want y cupboard door & drawer front ASAP .These item were ordered on 04/07/26 it is honestly getting beyond a joke .A bin cupboard door front & hob drawer front small one the top . Wish i could put pictures on here .

4 juillet 2026
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Réponse de Wickes - Lincoln

We are truly sorry to hear about the significant issues you've experienced with your kitchen order, particularly the damaged items and the difficulties with their re-delivery. We understand your frustration with the customer service you've received. We have sent you a request for more information to look into this further. -AK

Noté 5 sur 5 étoiles

MJ Smit wicks Lincoln

MJ Smit, Design Consultant at Wickes Lincoln, was fantastic. He came to my home, listened carefully to what I wanted and really took the time to understand how I use the space. He then created an amazing kitchen design that has made the kitchen feel so much more functional, lighter and welcoming.

I’m really pleased with the design and can’t wait to see it brought to life. Thank you MJ for all your help and for creating such a great design!

15 août 2026
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Réponse de Wickes - Lincoln

We are so pleased to hear about your wonderful experience and that MJ was fantastic, Alex. It's great that they listened carefully to your needs and created an amazing kitchen design that feels more functional, lighter, and welcoming. We can't wait for you to see it brought to life! - AB

Noté 5 sur 5 étoiles

We were looking to get a new kitchen

We were looking to get a new kitchen, met with carl price, a lovely man and obviously loves his job, went throught all we required and made a few changes and couldnt ask for more. Would highly recommend.

13 août 2026
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Réponse de Wickes - Lincoln

Hi, Mrs Andrew. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Carl provided a great design experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Lincoln Store

Ashley in the Lincoln store was fantastic. She was knowledgeable and listened to what I was looking to achieve in my kitchen.

3 août 2026
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Réponse de Wickes - Lincoln

Hi MGregs, We're so pleased to hear that Ashley was fantastic and provided such knowledgeable assistance for your kitchen project. It's wonderful to know they understood your vision! - Sean

Noté 5 sur 5 étoiles

Bathroom Fit

Carl was friendly, extremely attentive, helpful and knowledgeable from the start of the process to have a new bathroom fitted, and all the way through. Highly recommended.

4 juillet 2026
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Réponse de Wickes - Lincoln

Hi Mr Birkwood, thank you for your fantastic review! We're so pleased to hear about your positive experience and that our team member was friendly, attentive, and knowledgeable throughout your new bathroom fitting process. -LG

Noté 5 sur 5 étoiles

New Kitchen

We were looking to purchase a new kitchen. Carl Price took care of it all. He listened and then found solutions to our needs. The final design is perfect and now on order.
Thank you Carl for your time and patience. Brian and Kath

20 juillet 2026
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Réponse de Wickes - Lincoln

We're so pleased to hear about your positive experience, Brian! It's wonderful that Carl listened carefully and found perfect solutions for your new kitchen design. Thank you for your kind feedback. - AB

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