Wickes - Northampton Riverside Avis 

86
TrustScore 4.5 sur 5

4,7

Fairground Way 1, NN3 9HZ Northampton, England, GB


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Noté 5 sur 5 étoiles

Popped in today for some building sand and a bag of repair tarmac and was expertly assisted by Lottie who’s customer service was spot on today, she spent the time to show me reviews from her phone o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had our new kitchen installation completed, purchased from Wickes at Riverside Northampton and installed by Leon’s Renovations. The design created by Jamie Matcham was absolutely fabulou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I met a manager his name is Paul, and thanks to hime i got what I needed and he was very helpful. Had a problem with a paint tin lid and he replaced it. Until I have a bat exspearance at the shop I wi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I was a bit annoyed after my first visit to the Northampton Riverside store. I needed some arris rail & fencing, looked online & they had what I needed. I only had a small window of opportunity... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Northampton Riverside

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Fairground Way 1, NN3 9HZ, Northampton, England, Royaume-Uni

  • 01604 218400

4,7

Excellent

TrustScore 4.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(86)

14 640 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A truly exceptional customer experience!

When it came to looking for a new kitchen I was incredibly fortunate to have crossed paths with a first-rate kitchen designer, Cam Barton, at Wickes.
On top of a highly professional customer manner, he produced a fantastic design for a challenging room space.
In fact, in all of my 50 or so years, I have never received customer service and expertise anywhere near this level and wholeheartedly give both the designer and Wickes my highest recommendation!

With the kitchen fitting almost complete, not only does it look beautiful, I can honestly say it works perfectly from a practicality point of view.
The quality of the units is superb, significantly superior than competitors and I expect this kitchen will last for many years to come without looking dated.

A very happy customer indeed! Well done Cam and well done Wickes! A top-notch experience from beginning to end.
Thank you!

28 août 2025
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Réponse de Wickes - Northampton Riverside

Hi, Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Cam, was professional, friendly and provided a fantastic design for your space. We are also happy to see that you would highly recommend both Wickes and Cam as a design consultant. Furthermore, we are glad to see that your new kitchen is beautiful and will last for years to come. Thank you again for your kind words. - Scott H

Noté 5 sur 5 étoiles

Visited the new store today 10/01 was…

Visited the new store today 10/01 was helped around by a member of staff called lottie who helped me get all I needed. Great customer service

10 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi, Davy. Thank you for taking the time to share your review with us. We are happy to see that Lottie was helpful during your visit. Thank you again for your feedback. - Scott H

Noté 5 sur 5 étoiles

Emilia was very helpful and…

Emilia was very helpful and understanding when I had to replace an item which I measured incorrectly. She went the extra mile and despite my mistake couldn't have been friendlier. Her manager Paul was also exceptional and they let me borrow a tape measure to make some cuts in the car park as I left mine at home by accident.

10 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi, Si. Thank you for taking the time to share your review with us. We are happy to see that Emilia provided a great service, helping you resolve the issue you had. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Staff very friendly and helpful

Staff very friendly and helpful. William was very helpful and kind in taking my coal to the car.

9 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi, Ann. Thank you for taking the time to share your review with us. Wea re happy to see that you found our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

We used the instore service to plan…

We used the instore service to plan refit for both our bathroom and ensuite and the whole process was simply and pain free thanks to Cam. Next step is using the installation service which we hope will be as pain free

7 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi Ant Bee.

We're happy the planning for your bathroom and ensuite refit was simple and pain free. Thanks for your feedback.
- PP

Noté 5 sur 5 étoiles

New Bathroom

I recently had a new bathroom designed and fitted by Wickes and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and smoothly.

A special mention has to go to the designer, Jamie, who was absolutely amazing. He really listened to what I wanted, offered great ideas, and came up with a design that exceeded my expectations. His knowledge, patience, and attention to detail made the whole process stress-free and enjoyable.

The end result looks fantastic and I’m so pleased with my new bathroom. I would definitely recommend Wickes, and especially Jamie, to anyone considering a bathroom project.

6 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi Nick, we're happy to hear that you had such a positive experience with your new bathroom design and fitting. It's great to know that everything was handled professionally and that our designer was amazing. We appreciate your recommendation. -LG

Noté 5 sur 5 étoiles

First time in store staff are friendly…

First time in store staff are friendly and helpful a lovley gentleman called Lewis was so good with us and help taking our bits to car putting them in so kind of him

4 janvier 2026
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Réponse de Wickes - Northampton Riverside

Hi Julie, Thanks for taking the time leaving your review. We are happy to hear that Lewis was able to help you put the items that you had bought into your car. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Great store

Went into the new Riverside store and was so impressed! Jade was great in booking us an appointment in the showroom! Beautiful store and really helpful staff

29 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi HM, we appreciate you sharing your experience at our new Riverside store! We're so glad that you were impressed and that our staff, especially Jade, was helpful. -LG

Noté 5 sur 5 étoiles

Great store

Great store

Great work by Gerald and Lewis

18 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi SaRge, Thanks for taking the time to share your feedback. We are glad to hear that you were impressed with the service from Gerald and Lewis. -SM

Noté 5 sur 5 étoiles

Wow!

Had a great experience at wickes! Emilia greeted me with a smile and helped me find exactlywhat i needed straightaway. Gerald on the till was friendly and made it all very easy for me. Clean and easy to get around and well stocked. Such a friendly team, Definitely coming back!

20 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hey Seb, thanks for your positive review and I'm delighted that Emilia and Gerald were super helpful throughout your visit to our Northampton Riverside store! - Dylan

Noté 5 sur 5 étoiles

Emilia- was great really helpful and…

Emilia- was great really helpful and friendly helped us find all that we need !

20 décembre 2025
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Réponse de Wickes - Northampton Riverside

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback with us.
- PP

Noté 5 sur 5 étoiles

Staff could not be more helpful

Staff could not be more helpful. Dan helped us locate items and Olivia was friendly, providing excellent customer service 👌.

20 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi, Adele. Thank you for taking the time to share your review with us. We are really pleased to see that you found our staff to be really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

The store looks pristine and the…

The store looks pristine and the showrooms upstairs look amazing!!
I was shown around by Anna and i got given a catalogue too!!
Anna was very welcoming and very knowledgeable!

19 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi, Natalja. Thank you for taking the time to share your review with us. We are happy to see you find our store to be pristine! We are also pleased to see that Anna was welcoming and knowledgeable whilst showing you around. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Come Wickes riverside today

Come Wickes riverside today , the store is lovely. Was helped to day by William and Tracie find the items I needed very happy for their help

19 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi, Halal. Thank you for taking the time to share your review with us. We are delighted to see you found William and Tracie to both be really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

An absolutely amazing experience at…

An absolutely amazing experience at Wickes. I was served by Lottie and she was incredibly helpful and attentive. Lovely new store,I will definitely be visiting again.

17 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi Skye, we're happy you had such an amazing experience in our new store. It's great to hear that our colleague was so helpful and attentive. We appreciate your visit! -LG

Noté 5 sur 5 étoiles

Top Quality Service!

Jamie Matcham has been an absolute godsend. He came out to measure my bathroom and kitchen and designed everything perfectly. I honestly couldn’t recommend him highly enough. Despite recently moving to a new store from the Bletchley branch, he still made the effort to come back for me and several other clients, which really shows his dedication. From our very first meeting, I knew I was in safe hands. Management should definitely be on the cards for him in the near future!

18 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi Sam,

We appreciate you sharing your experience. We're so glad to hear that you felt supported throughout the design process and that you were happy with the service provided. It's great to know that Jamie went the extra mile. -Ellysse

Noté 5 sur 5 étoiles

Lovely wood and easy install

We had purchased wood flooring Farm Oak 14 mm and placed it in the hallway through to the kitchen area. We were very pleased with it and it was very easy to install too. So we went back to Wickes to get some more for the living room area. Northampton Riverside were very helpful with advice, Will and Tracey helped with the correct amount of packs needed to install it. Then Will helped us load the packs into the car. I would recommend the wood flooring to anyone. Also Wickes at Riverside Northampton too for advice and help with purchases there.

14 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi Mrs Hall, Thank you for telling us about your visit to our Northampton Riverside store and in particular how helpful you found our colleagues Tracey and Will. We are pleased you are happy with Farm Oak flooring. - DG

Noté 5 sur 5 étoiles

The sales assistant Dan was very…

The sales assistant Dan was very helpful with all the information that I needed

16 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi Salvatore.

We appreciate you taking the time to leave us your feedback. We're happy to hear that Dan was helpful with the information you needed.- PP

Noté 5 sur 5 étoiles

Thank you Tracie

Today I needed support to find a paticularly shade of paint.
I was helped and served by a lady called Tracie.
She was helpful, smiley and was knowledgeable
Tracie is a credit to the new Northampton riverside store ... great customer service!

12 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hi, Reanna. Thank you for taking the time to share your review with us. We are really pleased to see that Tracie at our Wickes store in Northampton was really helpful and knowledgable during your visit to purchase a particular shade of paint. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Brilliant shop

Brilliant shop. Great location. Wide range and beautifuly presented. Much prefer this one to the Six Fields store, and the service in the new Riverside store is much much better!

The service from Lottie was super friendly and helpful.I'll be back often!

12 décembre 2025
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Réponse de Wickes - Northampton Riverside

Hey Simon, thank you for your five-star review, and I'm delighted that you enjoyed the service from Lottie in our new Riverside store! - Dylan

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