Wickes - Rugby Avis 

95
TrustScore 4.5 sur 5

4,5

Technology Drive, Unit 1, Technology Park, Rugby West Midlands, CV21 1GN, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

I am in the process of buying and having a new kitchen fitted by Wickes, due early October. So far everything seems to be running on track, apart from their admin. All of my paperwork has the wrong ad... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited on Sunday and currently doing some renovations on my house and needed some filler for gaps on my stairs. On my search, I asked an employee as I was unsure of the best option for the stairs. Ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visit this store often as I’m restoring a barn conversion, I like the range of products. The best thing about this store is harry , I needed some help with kitchen units and didn’t have my glasses s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came into store today and wanted some paint and some paint rollers to decorate my dining room. Lily was exceptional, she helped me find the correct equipment I needed and offered to help me with it... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Rugby

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Technology Drive, Unit 1, Technology Park, Rugby, West Midlands, CV21 1GN, Royaume-Uni

  • +441788536592

4,5

Excellent

TrustScore 4.5 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(95)

14 684 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

CARLOS IS GREAT.

I was fortunate to be served by Carlos, at the Wickes Rugby branch, whilst shopping for wall tiles. I needed to revisit and he was just as kind and helpful, as the first time. He was so helpful, so obliging and so friendly.
Carlos is a credit to the Company and in this day and age, a refreshing change.

9 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We appreciate you sharing your experience at our Rugby branch. We're happy to hear that you received such great assistance while shopping for tiles and that you found our team member to be helpful and obliging.
- PP

Noté 5 sur 5 étoiles

Good store…

Use Wickes Rugby most days to get my materials for plastering. Stock's are always good, staff are extremely friendly and help with whatever I need. Never have any problems, store always clean, tidy and everything easy to get to. Use a lot off stores around the area this is easily the best.

25 juillet 2025
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Réponse de Wickes - Rugby

Hi Mick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great service and very friendly

Great service and very friendly

16 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

Hello Dean, thanks for sharing your amazing feedback, and I'm delighted you enjoyed the great and friendly service in our Rugby store! - Dylan

Noté 5 sur 5 étoiles

For Hazel

I popped into your shop on Thursday to get some paint for my new house. I was pleasantly surprised by Hazel, her customer service was excellent, she was very helpful and friendly. She made my day. Thanks for the suggestions on the paint, Hazel 😊

17 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We appreciate you taking the time to share your experience. We're happy to hear that you received excellent assistance and helpful suggestions while choosing paint for your new house.
- PP

Noté 5 sur 5 étoiles

Good place with helpfull staff

I shop there very often and always have a good experience and the staff is always very helpfull and polite.

15 juillet 2025
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Réponse de Wickes - Rugby

We appreciate you taking the time to leave us your feedback. We're happy to hear you always have a good experience with our helpful team!
- PP

Noté 5 sur 5 étoiles

The person who helped from finding the…

The person who helped from finding the item to loading in the car .
Tom at Rugby branch

16 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're happy to hear that you had such a positive experience, from Tom finding your item to loading it. Thank you for your feedback-GS

Noté 5 sur 5 étoiles

kindness

we went to Rugby Wickes today and purchased compost etc, when we went to pay the lady asked if we were okay putting it in the car, we are but as i explained that store is the only store that ever asks if we can put in the car and it is so nice and thoughtful, hazel the staff member was very kind

15 juillet 2025
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Réponse de Wickes - Rugby

We appreciate you sharing your feedback about our Rugby store. We're happy to hear that you found the assistance offered to be thoughtful. It's great to know that our team made a positive impression.

-AK

Noté 5 sur 5 étoiles

The lady hazel and the gentleman Carlos…

The lady hazel and the gentleman Carlos have always been so helpful and friendly when I have been into the store, they always have time to help with any needs and genuinely seem like people who enjoy their job which is a rarity these days!

15 juillet 2025
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Réponse de Wickes - Rugby

We appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our staff members and their helpfulness. TW

Noté 5 sur 5 étoiles

Ryan MERRIDEW deserves a raise!

My experience with Wickes Rugby was excellent and i cannot fault the designer Ryan MERRIDEW in any way. Ryan was very helpful, explained processes and worked with us to create an excellent kitchen. It was logistically difficult in that we live in the Rugby area but the kitchen was for a property in Cornwall however Ryan kept us informed every step of the way, sorted out amendments according to our wishes as they arose and ensured the project kept on track.

There were some issues between ordering and installation which i do not want to dwell on here as they have been resolved in the most part and should not reflect negatively on Ryan.

Ryan assisted with those issues also and even took calls/sent e-mails on his days off to guarantee the project was completed on time as we had some time constraints.

We are extremely pleased with the end result which looks stunning and very functional. Very please with Ryan and the quality of the kitchen.

21 janvier 2025
Avis spontané
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Réponse de Wickes - Rugby

We appreciate you sharing your experience with us. We are so glad to hear that you were pleased with the service you received from our designer and the quality of your new kitchen, despite the logistical challenges. TW

Noté 5 sur 5 étoiles

I came in looking for some paint for my…

I came in looking for some paint for my garden fence and was helped by Brady. He was excellent and extremely helpful.

18 juin 2025
Avis spontané
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Réponse de Wickes - Rugby

Hi, Will. Thank you for taking the time to share your review with us. I'm happy to see that, Brady was extremely helpful during your visit to buy garden fence paint. Thanks again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Carlos at the Rugby branch is always…

Carlos at the Rugby branch is always friendly, happy and helpful.
I really thought he was the manager of the store , he should be.
Always a fantastic service.

12 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're happy to hear that you had such a positive experience. It's great to know that our team member Carlos made such a wonderful impression. We appreciate your feedback!-GS

Noté 5 sur 5 étoiles

Carlos in the Wickes Rugby store…

Carlos in the Wickes Rugby store provided me with a wonderful and great service. I totally recommend him.

11 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're happy to hear that you had a wonderful experience with our team member Carlos at our Rugby store. We appreciate your positive feedback and recommendation-GS

Noté 5 sur 5 étoiles

Carlos he’s the best

Carlos he’s the best

11 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're so glad you had such a wonderful experience! Thank you for taking the time to share your positive feedback with us. TW

Noté 5 sur 5 étoiles

Helpful Wickes counter

Their price is fair, the counter is helpful and nice

10 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're glad you found our prices fair and our counter service helpful. We appreciate your positive feedback!
-AF

Noté 5 sur 5 étoiles

I’ve been using Rugby store for work…

I’ve been using Rugby store for work requirements for a couple of years now. Usually Carlos serves me and he’s always helpful and cheerful.
Easily the best person behind the tills.

10 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're happy to hear that you find our service helpful for your work needs. We appreciate your kind words about the team member who assists you; we're glad you enjoyed your experience. TW

Noté 5 sur 5 étoiles

Great company .you will find everything…

Great company .you will find everything what you need in the store

10 juillet 2025
Avis spontané
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Réponse de Wickes - Rugby

We're glad you found everything you needed in our store! Thank you for your positive feedback; we appreciate your business. TW

Noté 5 sur 5 étoiles

Needed a new kitchen ....

Needed a new kitchen and decided on one from Wickes at Rugby with the help of Calum. First time have used kitchen installers so was not sure what to expect. Kenan of Kenan's Kitchens came to see what was required and arranged a start date. With Mo's help the old kitchen was removed and everything stripped back ready for a fresh start. Kenan arranged for electrician to come and then the refit began. They both worked really hard in the hot weather to instal it.
I now have a lovely new kitchen.

2 juin 2025
Avis spontané
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Réponse de Wickes - Rugby

We're glad you are enjoying your new kitchen! It's great to hear that the installation process went smoothly. Thank you for sharing your positive experience with us; we appreciate your feedback!
-AF

Noté 5 sur 5 étoiles

Fabulous customer service, James Rugby,thank you!

James, thank you so much for your help ,expertise and for wonderful customer care!
We will be back again!

28 juin 2025
Avis spontané
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Réponse de Wickes - Rugby

Hi Jo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Ryan was amazing

Ryan was amazing. He came round to our house promptly and planned us a fabulous bathroom. Our bathroom is definitely quirky and hard to plan something in, we’ve been told previously that we couldn’t have anything we wanted. Ryan took the challenge and we were very happy with his attitude. Cannot wait to see the finished product.

7 juin 2025
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Réponse de Wickes - Rugby

Hey Leah, thank you for your five-star review, and I'm glad you enjoyed the service from Ryan throughout your bathroom design experience. Enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Wonderful Staff!

Ryan was so helpful and attentive whilst helping myself and my partner in store.

Rugby isn’t our closest store, but we were specifically recommended him by my mother-in-law and it was well worth the travel.

What can I say, a truly pleasant and hardworking young man, he made the whole process seamless. We will definitely be back!

If you want any help with kitchens and bathrooms, Ryan is your man (plus he might show you pictures of his beautiful cat Freya).

Thank you again, Ryan.

2 juin 2025
Avis spontané
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Réponse de Wickes - Rugby

Hey Jo, thanks for your positive feedback, and I'm glad you enjoyed the service from Ryan in our Rugby store! - Dylan

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