Wickes - Scunthorpe Avis 

78
TrustScore 4.5 sur 5

4,7

Glebe Road, Scunthorpe South Yorkshire, DN15 6AF, GB


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Noté 5 sur 5 étoiles

The product was delivered on-time and in great condition (Often items received from online companies are damaged at the edges). I have had several deliveries from Wickes to Men in Sheds and have had n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were impressed with the service James gave us when we went to our instore appointment. He talked us through what we might want and showed us lots of samples and explained about the materials and fi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall i was very happy with the service and products i recieved through wickes Scunthorpe, Sophie Lilley Graham was super friendly and helpful she made all appointments easy and on time. I only had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are a local dance school (Fusion Cheerleading and Dance) based in Scunthorpe and Wickes has helped us decorate our new studio by donating all things paint we will need. Tammy was so helpful and whe... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Scunthorpe

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Glebe Road, Scunthorpe, South Yorkshire, DN15 6AF, Royaume-Uni

  • +441724845880

4,7

Excellent

TrustScore 4.5 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(78)

14 640 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great in store assistance

One of the store assistants (Nick) was so very helpful in both the plumbing department and with queries I had with laminate flooring. Following a bit of more store browsing, Nick had reappeared on the till to help out.
I prefer Wickes to B&Q because of employees like yours. The product lines are much better too.

21 juin 2025
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Réponse de Wickes - Scunthorpe

Hey John, thank you for your five-star review, and I'm glad you enjoyed the service from Nick in our Scunthorpe store! - Dylan

Noté 5 sur 5 étoiles

Katherine was very helpful great…

Katherine was very helpful great service with a smile

14 juin 2025
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Réponse de Wickes - Scunthorpe

We appreciate you sharing your feedback. We are happy to hear that you received great service from Katherine with a smile!-GS

Noté 5 sur 5 étoiles

been using wickes for 30 years

been using wickes for 30 years, on a weekly basis, depending on project. sometimes been going in 3 times a week. Generally staff at my local wickes, in Scunthorpe are helpful but today seemed to be an exceptionally great day, KATHERINE was very helpful and made my day.

31 mai 2025
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Réponse de Wickes - Scunthorpe

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katherine in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Re Katherine at Scunthorpe Branch

Always very helpful and nothing is too much trouble for her. A pleasure to deal with.

13 mai 2025
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Réponse de Wickes - Scunthorpe

We appreciate your kind words and are delighted to hear that you had a positive experience. We strive to provide excellent customer service and are glad that our team member was able to assist you. TW

Noté 5 sur 5 étoiles

Heather is very polite & outgoing…

Heather is very polite & outgoing everytime we go into the store.
She’s a credit to the company as she will always go out of her way to help you and will always ask how you are.

6 mai 2025
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Réponse de Wickes - Scunthorpe

Hi Rebecca, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Heather in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Kathrine

The kindness, happiness, caring, qualities of kathrine is always appreciated when we shop at wickes. Lovely member of staff and a true asset to the shop

1 mai 2025
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Réponse de Wickes - Scunthorpe

Hi Andy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katherine in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Fantastic

Sophie was absolutely fantastic with from start to finish with the designing of our utility room. Very helpful and understanding with what we were after and very reassuring after having a very bad experience with another kitchen company. Her design was fantastic and was perfect with some on the awkward spots in the room.
Could fault her or the staff at Wickes in Scunthorpe.
The fitter they sorted out Rick was incredible too, very hard working and nothing was a problem for him at all. Very friendly and hard working. I couldn’t recommend them both enough.

21 avril 2025
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Réponse de Wickes - Scunthorpe

Hi Katherine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Top man Nick

Went to the local store in Scunthorpe the other day not really knowing what i needed for the job in hand, spoke to a chap called Nick who was very helpful and very knowledgeable.
This man is a star do not let him go I would have been lost without him! Don’t get me wrong all the staff are always very pleasant but this young man stood head and shoulders above the rest.

2 mai 2025
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Réponse de Wickes - Scunthorpe

Hey Nigel, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Cheltenham sore! - Dylan

Noté 5 sur 5 étoiles

Customer Service

Just been served by Katherine at the Scunthorpe store, very helpful, polite and made time to assist.

4 mai 2025
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Réponse de Wickes - Scunthorpe

Hey Matt, thanks for your five-star review, and I'm glad Katherine was able to help you out in the Scunthorpe store! - Dylan

Noté 5 sur 5 étoiles

Katherine at Scunthorpe

Scunthorpe is our local Wickes which we have frequently visited during our house renovation. Katherine has always served us with a smile and friendly chat. Excellent customer service and a pleasure to visit.

24 avril 2025
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Réponse de Wickes - Scunthorpe

Thank you for your kind words! We are so pleased to hear that you had a positive experience at our Scunthorpe store. We appreciate your feedback and are glad that you found Katherine to be helpful and friendly-GS

Noté 5 sur 5 étoiles

Exceptional customer service

I bought some timber this morning from the Scunthorpe store, unfortuantely I was struggling after hand surgery.
Katherine who was on the till helped me to take and load my car. I did not request the help, but she could see I was struggling. She is a credit to the company.

27 avril 2025
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Réponse de Wickes - Scunthorpe

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Katherine in our Scunthorpe store! - Dylan

Noté 4 sur 5 étoiles

Great Design and Installation, deliveries not so good

Sophie Lily Grantham was excellent on the initial measure up and design service - she was very patient and helpful and came up with super design proposals for our bathroom and en suite.
Some of the Wickes admin procedures seemed a bit odd - certain products we wanted were available in store but could not be ordered through the supply and fit scheme - eg we had to buy the flooring ourselves (from a Wickes store...!) for the installer to fit.
We also had quite a few issues with getting all the stuff delivered - Wickes seemed to make hard work of that side of it - eg some of the things on the inventories not arriving on the stated date or were missing all together, causing a bit of stress and frustation
Adam, the installer was also excellent - very prompt, clean, tidy and clearly a very conscientious guy. Dealt with the inevitable installation snags without fuss
Sophie's after completion follow up was also great - she come to see the finished job and was interested on how it looked and how it was working for us.

21 mars 2025
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Réponse de Wickes - Scunthorpe

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Sophie Grantham at Scunthorpe was…

Sophie Grantham at Scunthorpe was incredible! Gave us a beautiful design for our kitchen, it was everything we asked for. She was there to answer all our queries. We are overjoyed with the price and service, and cannot recommend enough!

19 avril 2025
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Réponse de Wickes - Scunthorpe

Hi Molly, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

The manager Tammy was extremely helpful…

The manager Tammy was extremely helpful today sorting out our flooring that had been messed up by the warehouse. We are very grateful for her help and understanding!

16 avril 2025
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Réponse de Wickes - Scunthorpe

We are so glad to hear that Tammy was able to help you with your flooring issue. We strive to provide excellent customer service and appreciate your kind words about her.
-AF

Noté 5 sur 5 étoiles

Scunthorpe Branch

Want to thank Nick at the Scunthorpe branch! He was so kind and helpful, recommended the perfect lot for mounting our TV, has done exactly what we needed it to, without his help I'd of bought the wrong wall plugs! The kit he recommended had a drill bit included everything we needed made the job so much easier, thankyou so much nick!

29 mars 2025
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Réponse de Wickes - Scunthorpe

Hi Claudia, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent service as ever

Excellent service as ever
Wickes is the best for all you need for house and garden
Nick Bishop was very helpful and went out of his way to assist the wife and myself
Will be telling all our friends and family

28 mars 2025
Avis spontané
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Réponse de Wickes - Scunthorpe

Hey Michael, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Scunthorpe store! - Dylan

Noté 5 sur 5 étoiles

I was looking for some window sealant…

I was looking for some window sealant and Nick was extremely helpful and showed me a better alternative to the product I had chosen

13 mars 2025
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Réponse de Wickes - Scunthorpe

Hi Annej, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Quality kitchens at a decent price

We had a kitchen design appointment with Sophie who was excellent at her job. Sophie was polite, corteous, friendly and professional.Sophie even came to the house to check our measurements were correct. A pleasant experience except for the 5 weeks delivery slot.

9 mars 2025
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Réponse de Wickes - Scunthorpe

Hi Sharon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Noté 5 sur 5 étoiles

Customer Service

Thank you to Katherine on the till she went out of her way to help me It was lovely to be served by a helpful pleasant person Thank you Katherine

2 mars 2025
Avis spontané
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Réponse de Wickes - Scunthorpe

Hey Judith, thanks for your positive feedback, and I'm glad that Katherine was able to help you out in our Scunthorpe store! - Dylan

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