Wickes - Stafford Avis 

117
TrustScore 4.5 sur 5

4,6

Foregate Street, Madford Retail Park, Stafford Staffordshire, ST16 2QY, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I went in representing Gnosall Men's Shed and asked for a donation of a belt sander, they were only too keen to help and also threw in a bix of assorted sanding belts. THANK YOU VERY MUCH. As a small... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were absolutely delighted, start to finish, with the assistance given us by Deb Mason. She had brilliant knowledge of the products, gave great advice, accurately measured everything and made suitab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From my first meeting with Deb Mason in Wickes Stafford, it was obvious she had excellent experience of the products. For the free design service, she was on time, professional, answering all que... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The appointment on Sunday did not take place as the design consultant rang me 2 days before to ensure I book the bathroom installation with Wickes before she can confirm her visit. Also I was warned a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Stafford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Foregate Street, Madford Retail Park, Stafford, Staffordshire, ST16 2QY, Royaume-Uni

  • +441785242833

4,6

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(117)

13 341 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great appointment visit to Wickes

We went to Wickes last week to look at the kitchens , the sales lady Deb Mason helped to book a home visit to measure up , she arrived on the day we chose and she gave us ideas we had never thought of and we had the appointment the following Monday to choose our kitchen. Deb Mason was so lovely and friendly and very professional and we came away knowing we had chosen the right place to buy and have our kitchen installed. Thank you Deb as you made our experience very informative and your ideas and experience are very appreciated , we cannot wait to have the kitchen installed

14 avril 2025
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Thank you for your kind words about your experience. We are thrilled to hear that you had such a positive experience with Deb. We are so glad that you found the process informative and that you are happy with your decision. We appreciate your feedback and look forward to seeing the finished product.
-AF

Noté 5 sur 5 étoiles

Deb Mason Stafford Store

Deb Mason from the Stafford store designed my kitchen. She really impressed me how she listened to what I required and recommended lots of options that I hadn’t thought about. A very friendly lady who went above and beyond. I’m so impressed with the service Deb provided and I’m over the moon with my new kitchen. Also thanks to Mark the kitchen fitter would was superb and lessened any anxieties I had.

9 avril 2025
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Harris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great Service

From first booking our appointment with Deb Mason at the Stafford branch everything was handled really well. Our kitchen plan was sorted very quickly and we soon got a date for the installation. The fitter was great (Enzo), kept us informed and was polite and tidy and extremely professional. Would definatley recommend

8 mars 2025
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Thank you for your kind words. We're delighted to hear that you had a positive experience from your initial appointment to the installation. We're proud of our team and appreciate your recognition of Deb, Enzo, and their dedication to providing excellent service.
-AF

Noté 5 sur 5 étoiles

Recently ordered a kitchen from Wickes…

Recently ordered a kitchen from Wickes Stafford. We were assisted by Deb Mason. Deb initially came to our home to measure up and was really helpful with some useful suggestions for the design. Deb is extremely knowledgeable and is always available to answer any questions I have had. Looking forward to having my kitchen fitted. I would highly recommend Deb and the service I have received at Wickes.

15 janvier 2025
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Jess, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Our lovely new kitchen

Our kitchen is now complete,Lisa Rushby designed it for us ,it's absolutely amazing looks exactly like the pictures of the plans ! We can't thank her enough we are over the moon,the fitter Tony was just brilliant too,he was a perfectionist,the whole procedure from start to finish went very well,I would highly recommend this company,thank you wickes and thank you Lisa and Tony,our dream kitchen is now complete.

9 décembre 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Jacky, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lisa and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Noté 1 sur 5 étoiles

AVOID AVOID AVOID

AVOID AVOID AVOID! Do not use this company to fit your bathroom or kitchen. We had our bathroom fitted TWICE by Wickes to try and get it right and now we have a newborn baby and left with thick black mould growing in our shower area due to poorly fitted tiles and damp. Awful customer care, they just want your money. Save yourself the hassle and go somewhere else. Compensation offered of £150 was just an insult after what we have been through.

7 décembre 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Zoe Taylor,

Thank you for taking the time to provide us with your feedback, I have requested further information for this to be looked into if you can provide us with this we can have this issue looked into - SF

Noté 1 sur 5 étoiles

Wickes stafford

Bought a bespoke kitchen , quite a few of the goods arrived damaged, scratches, scuffs, dirty marks , had not been painted sufficiently, made my designer aware of this, was assured before buying the kitchen that any damaged items would have replacements sent out , after installing the kitchen I made a list and sent out photos of the items that were damaged on delivery , they have refused to send me replacements and want nothing to do with it now , after spending over £4000 on a kitchen I would like to think the customer service would be a bit higher than usual.

13 novembre 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Michael,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the damaged items you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB

Noté 5 sur 5 étoiles

New bathroom

My daughter has a bathroom that she loves. We had an excellent design advisor with Lisa Rushby. This was followed with a great team that completed the bathroom both electricians and building company. Thank you for the excellent service and completion of the works.

26 novembre 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi, Sam. Thank you for taking the time to share your review with us. I'm really pleased to see you received an excellent design service from design consultant, Lisa. I'm also happy to see that your installers also provided a great service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Showers and bathroom flooring

Just had new showers and bathroom flooring fitted. Excellent service from start to finish, starting with Sarah Astley’s superb designs, advice and guidance followed by Graeme Holden’s excellent workmanship. Very impressed with Wickes.

27 septembre 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hey Karen, thanks for your amazing review, and I'm glad to learn that Sarah in our Stafford store was excellent throughout your design, and I'm happy also that Graeme was fantastic with the installation, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Wickes designed and fitted a new En…

Wickes designed and fitted a new En Suite bathroom.
Design consultant Lisa Rushby at Wickes Stafford was brilliant. Knowledgeable, helpfull and professional. Installer Graeme Holden was amazing. Experienced, hard working and skillfull. A joy to deal with. I have no hesitation in recommending them for your home project, large or small.

23 juillet 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hello Ian, thank you for sharing your five-star bathroom feedback with us. I'm glad that everything went well, and that Lisa was first class throughout the process. It makes us very proud that you would recommend us going forward, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

My experience with my designer Lisa Rushby

My experience with my designer Lisa Rushby from the Stafford Store was excellent from start to finish, she could not do enough for me as the kitchen was designed for my daughter who is disabled would definitely recommend her to anyone

4 juillet 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi Sheila, Thank you for taking the time to leave your Google review. We're glad to learn about your experience with Lisa and how helpful they have been in designing your kitchen to meet your requirements. We greatly appreciate your feedback and will be sure to pass this on to Lisa. - FB

Noté 5 sur 5 étoiles

Outstanding design consultant.

Lisa the design consultant was very professional and quickly understood our requirements. She drew our attention to a number of features that we hadn’t considered and reconciled our uncertainty over the type of worktop. She came up with a suggestion to make the best use of an unused fire place which has proved to be very successful. By the end of the consultation we had detailed drawings of the proposal and accurate images which sold the designs to us. Delivery of the kitchen was promised for the 26th June and was delivered at 07.00 by two very competent men who had the unloading and storage off to a fine art.

26 juin 2024
Avis spontané
Logo de Wickes - Stafford

Réponse de Wickes - Stafford

Hi, S. A. Joseph. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Lisa, was very professional during your design appointment, and took the time to understand your requirements. I'm also happy to hear your order was delivered as promised and that the drivers were helpful with the unloading. Thank you again for your kind feedback. - Scott H

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus